Final 25 Question Flashcards

0
Q

2 Which of the following is not true about individuals communicating in today’s organizations ?

A

Due to advanced technology good communication skills are less important in the 21st century than they were in the 20th century

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1
Q
  1. Which of the following is not an accurate statement?
A

Workers in high tech fields do not need good communication skills

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2
Q

3 A degree in communication is good preparation for a career in what 3 fields

A

Publishing
Organizational affairs
Government affairs

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3
Q

Elements of communication process described in text

A

Noise
Channel
Feedback

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4
Q

In the model of communication the sender refers to a person who is

A

Encoding ideas into words or nonverbals

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5
Q

6 According to the text all of the following statements are true about the US workforce except

A

In the us engineering companies that have embraced diversity are losing their competitive edge.

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6
Q

7 Culture refers to all of the following except

A

Inherited and innate characteristics

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7
Q

Dennis Hastert former speaker of the US house of representatives claims they call me the speaker but the ought to call me

A

Listener

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8
Q

According to text listening _________reading , writing and speaking on the job

A

Occupies more time than

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9
Q

Ogden and Richards triangle of meaning shows us that

A

The sender and receiver of a message my understand different meanings for the same word or phrase

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10
Q

Term represents words that have more than one common meaning

A

Equivocal

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11
Q

The term emotional intelligence refers to

A

The ability and skill of interacting well with others

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12
Q

Describes the role of emotional intelligence in determining outstanding job performance

A

Emotional intelligence has more impact on job performance than cognitive IQ does

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13
Q

What’s not a special characteristic of a interview

A

Only two people will participate

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14
Q

According to your text which of the following is not true about interviewing

A

The conversation is less structured than a typical conversation

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15
Q

Four types of interviews identified by your text as essential for almost every occupation are

A

Information Gathering
Career research
Employment
Performance appraisal

16
Q

Which of the following was not identified in your text as a type of information gathering interview

A

Disciplinary interview

17
Q

Groups tend to out perform individuals when

A

Standards of performance are high

18
Q

Which of the following is not a typical advantage of a group

A

Increase in members salaries

19
Q

Which of the following is not mentioned in your text as a reason for presenting your ideas in person rather than in written form

A

It is more efficient to present your ideas in person than in writing because a verbal presentation requires less preparation time than a written presentation

20
Q

If Ron determines through his audience analysis that his audience wants to be entertained by his comments which of the following questions about the audience has Ron Answered

A

What are the personal preferences of audience members

21
Q

Characteristics that can help define culture

A

Religion
Socioeconomic background
Sexual orientation

22
Q

Which of the following best describes the way cultural values develop

A

Culture is learned no innate