Final

Question 0

Value

Answer 0

The measure of affirms capability of selling what it makes them more than the cost incurred to make it

Question 1

Five forces model

Answer 1

Suppliers of inputs buyers of outputs substitute products potential new entrance rivalry among competing firms

Question 2

Strategy

Answer 2

Helps asses the company’s present situation identify the direction it should go and determine how we will get there

Question 3

Cost leadership

Answer 3

Reduces costs below those of competitors for a given level quality

Question 4

Differentiation

Answer 4

Creates value by developing innovative products that rivals find hard to copy

Question 5

Value chain

Answer 5

The set of Link activities the company performs to design produce market distribute and support product

Question 6

Primary activities

Answer 6

Activities that design make sell and deliver product

Question 7

Support activities

Answer 7

Activities that implement primary activities

Question 8

Kyoto protocol

Answer 8

A pact between nations to reduce greenhouse gas emissions

Question 9

Sustainability

Answer 9

Meeting the needs of the present without compromising the ability of future generations to meet their needs

Question 10

Foreign corrupt practices act

Answer 10

US legislation that makes bribery illegal

Question 11

Stakeholders

Answer 11

Include shareholders employees customers and society

Question 12

Utilitarianism

Answer 12

An action is right if it produces the greatest amount of good

Question 13

Deontological approach

Answer 13

Moral judgments are made and moral reasoning occurs independently of consequence

Question 14

Normativism

Answer 14

There are universal standards of behavior that all cultures should follow

Question 15

Extraterritoriality

Answer 15

Imposing domestic legal and ethical practices on the foreign subsidiaries of the company’s headquarters in their jurisdictions

Question 16

Exporting

Answer 16

Sales of goods and services produced by firm based in one country to customers residing is another

Question 17

Small and medium-size enterprises sme

Answer 17

Have fewer than 500 employees to For almost 97 percent of exports

Question 18

Export intensity

Answer 18

Affirms output that is exported

Question 19

Incremental internationalization

Answer 19

Physical distance cultural ties and market similarities fundamentally shaping how companies approach export

Question 20

Serendipity

Answer 20

Making and fortunate discovery by accident

Question 21

Direct exporting

Answer 21

Involves independent representatives distributors or retailers outside of the exporters home country

Question 22

Indirect exporting

Answer 22

Products sold to an intermediary in the homemarket which then export them

Question 23

Importing

Answer 23

The purchase of a good or service by buyer in one country from a seller in another

Question 24

Export intermediaries

Answer 24

Third parties that provide international traders a variety of services

Question 25

Customs agents

Answer 25

Enforce the rules of trade for particular countries

Question 26

Customs broker

Answer 26

Helps an importer navigate the regulations imposed by customs agencies

Question 27

Freight forwarders

Answer 27

Specializes in moving goods from sellers to buyers

Question 28

Third-party logistics

Answer 28

A trade intermediary that apply sophisticated technologies and systems to supervise trade Logistics

Question 29

Transaction chain

Answer 29

Financial logistic legal test that represent a link in the chain of the firm strategy

Question 30

Export plan

Answer 30

Defining current resources specifying objectives and formalizing commitment requires the company defined objectives and set timelines

Question 31

Countertrade

Answer 31

In which the seller excepts goods for services rather than currency as payment

Question 32

Organization structure

Answer 32

The formal arrangement of jobs that specifies roles responsibilities and relationships

Question 33

Vertical differentiation

Answer 33

The balance between the centralization and decentralization of authority

Question 34

Horizontal differentiation

Answer 34

The matter of specifying which people do which jobs in which units

Question 35

Centralization

Answer 35

How high up decision-making goes

Question 36

Decentralization

Answer 36

How low down decision-making goes

Question 37

Globality

Answer 37

Eliminates the need to centralized or decentralized activity because you’re competing with everyone from everywhere

Question 38

Unity of command principle

Answer 38

Holds that unbroken chain of command should flow from the CEO to the entry level worker

Question 39

Neoclassical structures

Answer 39

Emphasize coordinate and cultivate

Question 40

Boundaryless

Answer 40

Eliminating boundaries that hinder the flow the flow of information and formation of relationships

Question 41

Virtual organization

Answer 41

A dynamic arrangement among partners that efficiently adapts to market change

Question 42

Coordination

Answer 42

Sets universal rules and procedures that apply to units worldwide enforces consistency of activities among units

Question 43

Coordination by plan

Answer 43

Requires interdependent units meet common deadlines and objectives

Question 44

Coordination by mutual adjustment

Answer 44

Collaboration among coworkers help implement strategy

Question 45

Control systems

Answer 45

The means of forceful change

Question 46

Organization culture

Answer 46

The shared meaning in and beliefs that shape our employees interpret information make decisions and implement actions

Question 47

Supply chain

Answer 47

The coordination of materials info and funds from the initial raw material supplier to the customer

Question 48

Logistics

Answer 48

Part of the supply chain process that plans implement and controls the efficient and effective flow of and storage of good services and information

Question 49

Off shore manufacturing

Answer 49

Any investment that takes place in the country other then home country

Question 50

Electronic data interchange

Answer 50

Electronic linkage of suppliers customers and third-party intermediaries to expedite documents and financial flows

Question 51

Enterprise resource planning

Answer 51

Software that can link information flows from different parts of a business and from different geographic areas

Question 52

E-commerce

Answer 52

The use of the Internet to join together suppliers of companies and companies with customers

Question 53

Extranet

Answer 53

The linkage to in formation systems via the Internet

Question 54

Quality

Answer 54

Meeting or exceeding expectations of a customer

Question 55

Private technology exchange

Answer 55

And online collaboration model that brings manufactures distributors value-added resellers and customers together to execute trading transactions

Question 56

Zero defects

Answer 56

Refusal to tolerate defects of any time

Question 57

Acceptable quality level

Answer 57

A tolerable level of defects that can be corrected to repair and service warranty

Question 58

Demmings 14 points

Answer 58

And approach the quality encompassing the idea that the responsibility for quality resides within the policies and practices of managers

Question 59

Total quality management

Answer 59

A process that stresses customer satisfaction and employee involvement and continuous improvement of quality

Question 60

Six Sigma

Answer 60

A quality control system aimed at eliminating defects

Question 61

Sourcing

Answer 61

The process of affirm having inputs supplied to it from outside suppliers

Question 62

Outsourcing

Answer 62

Refers to a situation in which one company externalizes a process or function to another business

Question 63

Supply chaining

Answer 63

When a company decides to outsource its parts or products or even manufacturing to an external company

Question 64

Vertical integration

Answer 64

When a company owns the entire supply network or at least a significant part of it

Question 65

Industrial clusters

Answer 65

Buyers and suppliers locate close to each other to facilitate business

Question 66

Foreign trade zone

Answer 66

Special occasions for storing domestic and importing inventory in order to avoid paying duties until the inventory is used in production or sold

Question 67

Human resource management

Answer 67

Refers to of all activities involving the people in the company

Question 68

Ex-pat

Answer 68

One who leaves his or her native country to live and work in another

Question 69

Third country nationals

Answer 69

An employee who is a citizen of neither the home nor the host country

Question 70

Localization

Answer 70

The process whereby an Ex pat retains a foreign assignment by excepting the status of local hire including salaries

Question 71

Ethnocentric framework

Answer 71

The belief that the management principles and business practices use the headquarters are superior to those used by rivals and other country

Question 72

Geocentric framework

Answer 72

Seeks the best people for key jobs throughout the organization regardless of nationality

Question 73

Ex-pat failure

Answer 73

When a manager has to return home prematurely due to poor performance

Question 74

Balance sheet approach

Answer 74

Equalizes purchasing power across country so Ex pat have the same living standards in their foreign posting that they had at home

Question 75

Repatriation

Answer 75

The process of reintegrating and expat into the home company upon return

Question 76

Polycentric framework

Answer 76

Uses the host country nationals to manage local subsidiaries