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international business > final > Flashcards

final Flashcards

1
Q

RELATIONSHIP BWTN COSTS AND QUALITY

A

lower cost / enhance quality

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2
Q

TOTAL QUALITY MANAGEMENT TQM

A

management philosophy that takes as its central focus the need to improve the quality of a company’s products and services

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3
Q

SIX SIGMA

A

replaced tqm. statistically based philos to reduce defects, boost productivity, eliminate waste, and cut costs

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4
Q

IS0 9000

A

management standards

certification process that requires certain quality standards that must be met

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5
Q

ISO 14000

A

environmental sustainability standards

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6
Q

EMAS ECO MANAGEMENT AUDIT SCHEME

A

,

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7
Q

ISO 26000

A

corporate social responsibility

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8
Q

WHERE TO PRODUCE

A

located its production activities to best minimize costs and improve product quality

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9
Q

COUNTRY FACTORS

A

.

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10
Q

TECHNOLOGICAL FACTORS

A

fixed costs
minimum efficient scale-the level of output at which most plant-level scale economies are exhausted
lean production, flex machine cells, mass customization

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11
Q

PRODUCT FACTORS

A

value to weigh ratio, serves universal needs

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12
Q

ADVANTAGES OF MAKE

A

lower costs, specialized investments,protect proprietary product tech, improve scheduling

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13
Q

MAKE OR BUY DECISIONS

A

decisions about whether they should perform a certain value creation activity themselves pr outsource it to another entity

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14
Q

ADVANTAGES OF BUY (OUTSOURCE)

A

strategic flexibility, lower costs,

offsets-might get more orders from outsource country

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15
Q

MANAGING GLOBAL SUPPLY CHAIN

A

Just In Time inventory
info tech and internet
edi-Electronic data interchange
cadcam-computer assistive design

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16
Q

MARKET MIX

A

Set of choices the firm offers to it targeted markets

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17
Q

PRODUCT ATTRIBUTES

A

special characteristics of your product

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18
Q

MARKET SEGMENTATION

A

identifying distinct groups of consumers whose purchasing behavior differs from others in important ways

19
Q

CHANNEL LENGTH

A

steps to go from production to customer. start point to end point

20
Q

CHANNEL EXCLUSIVITY

A

difficult for outsiders to access. difficult for new firm to get shelf space in supermarket

21
Q

CHANNEL QUALITY

A

expertise, competencies and skills of established retailers in a nation and their ability to sell and support the products of international businesses

22
Q

CHANNEL SIZE

A

how many people included

23
Q

RETAIL FRAGMENTATION

A

alot of retailers, scattered all over

24
Q

RETAIL CONCENTRATION-

A

few retailers, supply most of market

25
Q

NOISE LEVELS

A

anything that distracts from business production

26
Q

PUSH STRATEGIES

A

industrial products, fewer select buyers, push products to them

27
Q

PULL STRATEGIES

A

using target market to pull product in

28
Q

PREDATORY PRICING

A

out there to out competitors out of business

29
Q

MULTIPOINT PRICING

A

a firms pricing strategy of one market may have an impact on its rivals pricing strategy in another market

30
Q

EXPERIENCE CURVE PRICING

A

Price low worldwide-learn and then make high profits

31
Q

PRICE DISCRIMINATION

A

elasticity-how afar you can stretch your price till people stop buying

32
Q

ETHNOCENTRIC

A

ethnic centric-your type of ethnicity-put americans in the jobs

33
Q

POLYCENTRIC

A

many cultures-hiring in host nation local people

34
Q

GEOCENTRIC

A

global

35
Q

CULTURAL MYOPIA

A

all you see id your own ethnicity, our way=right way

36
Q

EXPATRIATE

A

leave america to go to somewhere you are an expatriate

37
Q

PERFORMANCE APPRAISAL-

A

evaluate performance of mangers against some criteria that the firm judges to be important for the implementation of strategy

38
Q

BALANCE SHEET APPROACH

A

dont get paid less

39
Q

HUMAN RESOURCE POLICIES

A

.

40
Q

REPATRIATION

A

prepare them for reentry into their home country organization

41
Q

ECO EFFICIENCY

A

Less input / less scrap

42
Q

ECO TRACKING

A

track envio form womb to death. tires are used over in other materials

43
Q

ECO MINDSET

A

have a company where everyone is ecofriendly

44
Q

SUSTAINABILITY

A

develop business sustainable for people

international business (1 decks)

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