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Practice Management > Final > Flashcards

Final Flashcards

1
Q

type of bias?
feeling a connection to those similar to us

A

affinity bias

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2
Q

type of bias?
stereotypes and assumptions about different groups

A

perception bias

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3
Q

type of bias?
projecting positive qualities onto people without actually knowing them

A

halo effect

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4
Q

type of bias?
looking to confirm our own opinions and pre-existing ideas

A

confirmation bias

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5
Q

type of supervision for PT student for Medicare part A

A

hospital - general supervision
SNF - direct line of sight

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6
Q

type of supervision for PT student for Medicare part B

A

no services paid for if not provided by licensed professional.
student don’t document directly in chart

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7
Q

precontemplation stage

A
  • not thinking about changing in near future
  • unhealthy behaviors
  • tx: education
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8
Q

contemplation stage

A
  • desire to change in near future
  • often get stuck here
  • tx: set achievable & measurable goals
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9
Q

preparation stage

A
  • have a plan
  • action intended in next 30 days
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10
Q

action stage

A
  • marks the beginning of actual change
  • relapse most likely here
  • plan to do action for next 6 months
  • have been doing action for 30 days
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11
Q

maintenance stage

A

successful maintained behavior for at least 6 months

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12
Q

what settings does Medicare A vs B cover? DME?

A

A - acute
B - outpatient
DME - walker only

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13
Q

at a minimum, documentation of PT services must include:

A
  • any referral authorizing tx
  • initial eval
  • POC
  • documentation of each tx
  • re-evals
  • any conferences b/w PT & PTA
  • discharge summary
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14
Q

type of feedback?
See, acknowledge, connect, motivate, thank

A

appreciation

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15
Q

type of feedback?
Help receiver expand knowledge, sharpen skill, improve capability

A

coaching

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16
Q

type of feedback?
Rank or rate against set of standards to align expectations, to inform decision making

A

evaluation

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17
Q

3 types of difficult conversations

A

what happened
identity
feeling

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18
Q

which brain area has mirror neurons for reflexive empathy?

A

pre-motor area

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19
Q

which brain area has emotional empathy?

A

limbic system

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20
Q

which brain area has memory that plays a role in perspective taking?

A

temporal lobe

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21
Q

which brain area has executive functions for cognitive empathy?

A

pre-frontal cortex

22
Q

expressor personality

A

get excited
dislike too many facts
likes applause, feedback, recognition
tension causes argumentative
relies on hunches, intuition, feelings
ask who (personal dominant)

23
Q

driver personality

A

like their own way
decisive & strong viewpoints
pressure causes taking charge
let them be in control
likes competition and save time
asks what (results oriented questions)

24
Q

relater personality

A

like positive attention, being helpful
dislike rejection, unfeeling, uncaring
pressure causes silent, withdrawn
likes friendships, close relationships
improves with structure
asks why (personal non-goal oriented)

25
Q

analytical personality

A

seek data, ask questions, methodical
dislike making errors, spontaneity
improve with interpersonal and communication skills
likes to save face and structure
asks how (technical analytical)

26
Q

strengths of transformational leadership

A

well-studied
significantly impacts colleagues at all levels

27
Q

weaknesses of transformational leadership

A
  • may have too many components
  • focusing on the surface
  • treating leadership as a personality feature rather than a learned practice
  • they may abuse power
28
Q

advantages of transactional leadership

A
  • Creates sense of fairness
  • Easy to understand system
  • Employees can see their impact on the organization
29
Q

disadvantages of transactional leadership

A
  • Lack of focus on building relationships
  • Difficulty to find rewards that motivate all employees
  • Discourages creativity
  • No long-term vision
  • Poor leadership development
30
Q

advantages of authoritarian leadership

A
  • making faster decisions
  • Clear chain of command
  • Boost productivity:
  • Lower possibility to make mistakes
  • Reduce stress on fellow employees
31
Q

disadvantages of authoritarian leadership

A
  • No culture or engagement
  • Employees will feel detached and BEST talent will slip out
  • Everything is on the leader
  • Lack of team collaboration
32
Q

advantage of laissez-faire leadership

A
  • It encourages Innovation
  • It encourages personal/self growth
  • Optimizes experiences
  • Increases job satisfaction
  • Can free up manager’s schedule
33
Q

disadvantage of laissez-faire leadership

A
  • encourage laziness
  • weaken leader’s position
  • reduce productivity
  • reduce accountability
  • create comfort zones
34
Q

advantages of authentic leadership

A
  • maintain cohesion and trust among the group
  • build positive and rewarding relationships
  • Provides consistency and stability to organization
  • Tends to guarantee that moral and ethical standards are high
35
Q

disadvantages of authentic leadership

A
  • Measuring authenticity can be difficult
  • Creates ambiguity around specific context
  • Can cause contradicting objectives within the organization
  • Hinder organization to make quick decisions
36
Q

advantages of servant leadership

A
  • Helps boost employee motivation and courage to be creative
  • Strengthens corporate culture (people focused culture)
  • Decreases voluntary turnover
  • Characteristics of success well-defined
  • Develops future leaders
  • Employees feel valued and appreciated
37
Q

disadvantages of servant leadership

A
  • Time consuming for leader
  • Difficulty to attain
  • may perceive the leader as weak or ineffective
  • Employees are expected to make decisions but don’t have a good understanding of the big picture
  • Slow decision making process
  • Different leadership across teams can cause confusion
38
Q

stages of grief and dying (Kubler-Ross)

A

denial
anger
bargaining
depression
acceptance

39
Q

main ethical principles

A

nonmaleficence
beneficence
fidelity (keep promises)
veracity (truthfulness)

40
Q

what are the four components that must ALL be in place for good moral behavior?

A

moral sensitivity
moral judgement
moral motivation
moral character/courage

41
Q

ethical _____
confronted by challenge or threats to personal moral duties and value

A

problem

42
Q

ethical _____
know the right action but do not take it

A

disress

43
Q

ethical _____
2 right answers but can only do 1

A

dilemma

44
Q

RIPS framework for ethical descision making

A

Realms
Individual Process
Situation

45
Q

which insurances CANNOT have overlapping PT times?

A

Medicare, Medicaid, and Work Comp

46
Q

untimed codes

A

evals
group therapy
e stim

47
Q

what qualifies as group therpay?

A

similar diagnoses
similar exercises/activities

48
Q

what settings does Medicare part A cover?

A

acute care
inpatient rehab
SNF
home health
hospice

49
Q

what does Medicare part B cover?

A

outpatient
physician visits
DME
home health
SNF

50
Q

T/F: everyone who eligible for Medicare part A is for B but not vice versa

A

T

51
Q

Medicaid rules for PT

A

must be one-on-one
students and PTAs need direct supervision

Practice Management (1 decks)

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