Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

emotions > final > Flashcards

final Flashcards

1
Q

being aware of one’s own and others’ feelings and emotions improves… 2

A

-self regulation
- social skills

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

emotions def

A

focused on a specific target or cause, relatively intense + very short-lived, perceived, can transform into a mood

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

mood def

A

overall positive or negative feeling, diffuse, not perceived, medium duration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

dispositional or trait affect def

A

overall personality tendency to respond to situations in stable, predictable ways

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

emotional contagion

A

process that allow the sharing or transferring of emotions from one individual to other groups members

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

emotional intelligence

A

ability to identify one’s own and others’ feelings and emotions, to distinguish them, and to use this information to guide one’s thinking and actions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

affect def

A

umbrella term encompassing a broad range of feeling states, which are in-the-moment, short-term affective experiences, and feelings traits

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

paul Ekman research 3

A
  • some of our most important emotional expressions are universal
  • the degrees of expression in each situation can vary accross culture
  • 6 core expressions: anger, disgust, fear, surprise, sadness, hapiness
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

6 core expressions, basic/primary emotions

A

anger, disgust, fear, surprise, sadness, hapiness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

3 functions of emotions

A
  • intrapersonal functions
  • interpersonal functions
  • social and cultural functions
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

circumplex model of affect goal

A

cognitive interpretations lead to secondary emotions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

positive affect in organization 4

A
  • increase performance
  • decision-making effectiveness
  • increase group coordination
  • efficiency
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

intrapersonal def

A

make us act quickly, prepare us for immediate action, influence thoughts and future behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

interpersonal functions

A

emotions and their expressions communicate information to others about our feelings, intentions, relationship with the target of the emotions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

social and cultural functions

A

culturally moderated emotions can help us engage in socially appropriate behaviour, as defined by our cultures, and reduce social complexity …

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

barbara Fredrickson 4

A

the broaden-and-build theory of positive emotions
1. positive emotions broaden thought-action repertoires
2. positive emotions undo lingering negative emotions
3. positive emotions fuel psychological resiliency and personal resources
4. positive emotions fuel psychological and physical well-being

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

point of her studies

A

experiencing positive affect show increased preference for variety and accept a broader array of behavioural options

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

four example of her theory

A
  • love creates urge to play
  • interest creates the urge to explore
  • contentment creates the urge to sit back
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

4 steps of barbara fredrickson

A
  1. experience positive emotions
  2. broaden momentary thought-action ranges
  3. build enduring personal resources
  4. transformed life - creates upward spiral of well being
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

outcomes of feeling positive emotions 4

A
  • more creative
  • more resilient
  • better academic performance
  • better decision
16
Q

the positivity ratio

A

3 positives to 1 negative
need to promote genuine positivity

17
Q

how to foster positivity 3

A
  • be open
  • focus on the present moment
  • almost every situation are, in this exact moment, benign
18
Q

4 basics abilities of emotional intelligence

A
  • perceiving
  • using
  • understanding
  • managing
19
Q

emotional regulation def

A

the process by which individuals influence which emotions they have, when they have them, and how they experience and express theses emotions

20
Q

emotional labor def

A

employee’s expression of organizationally desired emotions during interpersonal transactions at work

21
Q

emotional dissonance def

A

when employees have to project one emotion while simultaneously feeling another

22
Q

deep acting def

A

trying to modify one’s true feelings based on display rules

23
Q

burnout def

A

state of exhaustion and emotional depletion that is unhealthy

24
Q

conservation of resources theory COR

A

both objective and psychological can be viewed as personal resources

25
Q

emotional cotagion

A
  • form of organizational climate
  • the principal mechanism for spreading a particular emotional state
  • collective mood of organizational members and their attitudes towards their peers and leaders
26
Q

stress def

A

physiological responses that occur when an organism fails to respond appropriately to emotional or physical threats

27
Q

3 factors that cause stress

A
  • environmental
  • organizational
  • personal
28
Q

3 environmental factors

A
  • economic uncertainties
  • political uncertainties
  • technological changes
29
Q

3 organizational factorsq

A
  • task demands
  • role demands
  • interpersonal demands
30
Q

3 personal factors

A
  • family issues
  • economic problems
  • personality
31
Q

2 types of stressors

A
  • challenge stressors (workload, pressure to complete task)
  • hindrance stressors (barriers)b
32
Q

job demands-control model of stress

A

stress is associated with the relationship between demands and resources
demands: responsibilities, pressures, obligations
resources: things within an individual’s control that can be used to resolve the demands

33
Q

3 consequences of stress

A
  • physiological (change metabolism, increases heart rate, headaches)
  • psychological (job dissatisfaction, tension, anxiety, boredom)
  • behavioral symptoms (change in productivity, absence and turnover, increase smoking and drinking)
34
Q

2 approaches to manage stress

A
  • organizational approaches
  • individual approaches
35
Q

def organizational level

A

target organizational issues such as policies and practices and typically aim to prevent employee stress on an organization wide basis

36
Q

def individual level

A

internventions in this area aim to provide individual employees with skills to understand an cope with pressure and stress

37
Q

5 interventions in organizational-level

A

-selection and placement
- training and education programs
- physical and environmental characteristics
- communication
- job redesign

38
Q

4 interventions in individual level

A
  • mediation
  • exercise
  • time management
  • employee assistance programs
39
Q

3 things to promote work-life balance

A
  • sustainable career management (career breaks, time off, sabbaticals)
  • culture of positive workplace social support (reward helping behavior, cross-train employee)
  • safeguarding against work intensification to promote job control (realistic deadlines, normalize the use of flexibility
40
Q

key words for teamwork

A

relevant tasks, share goals, interact, interdependencies, boundaries

41
Q

def of teams 6 criteria

A
  • a voir
42
Q

big 5 of teamwork

A
  • team leadership
  • team orientation
  • mutual performance monitoring
  • backup behaviors
  • adaptibility
43
Q

managing teamwork 6

A
  • cooperation
  • conflict (negative relationship)
  • coordination (explicit or implicit)
  • communication (reciprocal process send and receive info)
  • leadership (sets and clarifies objectives, direct team)
  • mental models (understanding team members)
44
Q

team effectiveness 3

A
  • viability
  • satisfaction
  • performance

emotions (1 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions