Final Flashcards
1
Q
What are the effects of team culture?
A
- provides stability or support
- reflects the shared learning desires by team members
- adds to eternal and external operations
- encourages collaboration
2
Q
How do leaders encourage team culture?
A
- Understanding that it is not easy, its a long process and not something that is dictated.
- Understanding the make up of the time: diversity, strengths/weakness, skills
- Present culture —> envisioned culture
- Establish values, mission, vision, and norms
- Empowerment
- Rotate leadership is applicable.
- Evaluate, reward, and correcting
3
Q
5 stages of teams
A
- Forming
- Storming
- Norming
- Performinh
- Adjourning
4
Q
Why is leadership needed on a team?
A
Team requires structure, orginization, vision, and purpose.
Teams constantly need to be reminded about they “why” of what they do, how it maters, and that they are involved in something larger than themselves and their individual goals.
5
Q
The task
A
- The task/goal set out by the team is achieved
- The task/goal set out by the team is executed better than another team
- Often achieving a task is viewed as a given or is expected, but when a challenge is overcome during the process, that is viewed as a success
- When the task not achieved this can hinder social relations and the growth of the individual members
6
Q
Social relations
A
- While working on a task, teams build unity, cohesion, and good communication
- This results in trust and respect
- Which results in team members wanting to continue in the team (“want to” vs. “Have to”)
- When social relations are achieved they hinder the task and the growth of the individual members
7
Q
Personal growth
A
- Participation is good for the individual team members resulting in:
o Greater social support
o New skills and knowledge
o Improved communication and organization
o Rewards - This is not, and cannot be the sole focus of team involvement (WE before ME)
- When individual members are not growing, they are less likely to engage socially, and contribute less toward the overall task.
8
Q
Conditions for success
A
- The right types of people
- A task suitable for teamwork
- Good internal group processes need to be present
- Organizational support.
- promotion of cooperation provisions of resources, rewards success, true empowerment.
9
Q
Characteristics of a successful team
A
- Clear goals
- Appropriate leadership
- Organizational support
- Suitable tasks
- Accountability & rewards
10
Q
Team building
A
- Definition – a development tool focused on improving the operations of teams
11
Q
Learning process for facilitating effectively
A
- the learning process
o participants must be present and open to feeling and learning
o The facilitator mist provide clear directions. Objectives, hazards, and potential goals
o Encourage cooperation
o Generalize and transfer
o Environment of encouragement
o Set the tone
12
Q
Facilitating guidelines
A
- Facilitator guidelines
o Check the site, equipment, and other materials in advance
o Present the problem/challenge clearly, and what can and cannot be used
o Support the team/group without telling them how to succeed
o Be patient
o Pay attention, observe, and be positive
o Remember that positive learning does not always mean successful task completion
o Be intentional about your processing, and in helping the team to process
13
Q
Defining / process of facilitating effectively
A
- Defining / Process
o Experience 0 a structured experience sets the stage for leaning and helps to generate information
o Reflection – participants look back and examining what they saw, felt and thought
o Processing – participants share what they saw, felt and thought and discuss what can be learned, modified, or enhanced fro the future
o Application – experiment with newly formed plan
14
Q
Influencing factors
A
- Communication is always happening.
- Communication is affected by changing levels of trust, power, status, motivation, safety, etc.
- Communication within a team is highly affect by the leader’s emotional intelligence
- How one communicates matters just as much, if not more, that what is communicated.
- Men and women communicated differently
- Affects daily functions of a team from meeting to execution/performing
- Various forms of communication exist
15
Q
Why communication matters
A
- Good communication leads to effective decision making, engaged team members, and successful projects. On the other hand, poor communication within your team cause:
o Imbalanced or duplicate work
o Delayed projects deadlines
o Disappointing project results
o Unsatisfied clients
o Poor costumer feedback
o High team member turnover
o High stress environment
o Low member engagement
16
Q
Communication challenges
A
- Verbally: the meaning of words is subjective, and it is often assumed people know what we “mean”
- Nonverbal: while complimentary, it can also contradict
- Digital: is open to communication
17
Q
6 signs of not good communication
A
- You use too much jargon
- You don’t pick up on nonverbal’s
- You can come off as aggressive
- You don’t time your message right
- You listen to speak, not to understand
- You avoid tapping into your emotions
18
Q
Communication tips
A
- Always provide context; do not assume everyone knows why you are communicating what you are
- Give your team an agenda; where are you going and how long it will take?
- Engage your team in creative ways; photo, video, story etc.
- Prioritize attention listening
- Reform how you ask for questions
- Follow a meeting template
- Use storytelling
19
Q
Collaboration
A
- In the simplest terms, cooperation is about working with others to achieve you own goals. Collaboration on the other hand, is about working with others to produce something together and achieve things
20
Q
12 steps to build Collaboration
A
- Share the company’s mission over and over again.
- Communicating your exceptions for collaboration.
- Define and communicate your teams goals.
- Highlight individual strengths.
- Promote a community working environment.
- Foster honest and open communication.
- Encourage creativity.
- Share knowledge, insight, and resources.
- Lead by example.
- Get out of the office.
- Invest in collaborative tools.
- Celebrate and reward successful teamwork.
