final Flashcards
What does management include?
efficiency and effectiveness
Functions of Management
planning, organizing, leading, controlling
What does management identify?
purposes, mission statement, core values
SWOT Analysis
Strengths, weaknesses, opportunities, and threats to a company
Goals and objectives in management
Create tactical and operational plans, then implement objectives
What are the 5 leadership styles in management?
Autocratic, democratic, free-rein, transactional, transformational
Autocratic leadership style
manager makes decisions without input from others
Democratic leadership style
manager seeks input when making decisions
Free rein leadership style
manager does not provide guidance, and lets employees solve their own problems
Transactional leadership style
manager exercises authority based on their rank in the organization, lets employees know what’s expected of them, steps in when mistakes are made
Transformational leadership style
manager mentors employees, motivating them to achieve organizational goals
What is the control process
Establishing standards, measuring performance, comparing performance with standards and identifying deviations, determining the reason for deviations, taking corrective action
Benchmarking
Process for improving company efficiency and effectiveness by comparing it to competitors
what is needed to be a top manager?
strong conceptual skills
what is needed to be a mid-level manager?
strong interpersonal skills
what is needed to be a low level manager?
technical skills
what is needed to be a good manager?
strong communication, decision-making, and time management skills
what is operational management?
management that oversees the process of transforming resources into goods and services
product planning
managers determine how goods will be produced where production will take place, and how manufacturing facilities will be laid out
what must be considered in the production process?
make-to-order, mass production, and mass customization
site selection
manager looks for locations that’ll minimize shipping costs, have a supply of skilled worked, will provide a favorable community for workers and their families, offer resources at a low cost, and have a good business climate
just in time production
inventory control method by which materials arrive just in time to enter the manufacturing process
material requirements planning
inventory control method by which a software tool determines material needs