Features of Effective Communication, Functions of Communication Flashcards

1
Q

what are the 7 c’s of effective communication

A

completeness, conciseness, consideration, concreteness, courtesy, clearness, correctness

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2
Q

what are the 5 functions of communication

A

information, emotional expression, motivation, regulation/control, and social interaction

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3
Q

which feature of effective communication involves providing the complete information or message that the target receiver needs to hear from them to attain an appropriate response or reaction

A

completeness

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4
Q

which feature of effective communication involves making one’s message brief and direct to the point to enable the receiver to respond quickly

A

conciseness

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5
Q

which feature of effective communication involves having the communicators consider their target audience’s socio-cultural background and points of view

A

consideration

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6
Q

which feature of communication involves providing concrete messages that lead to constructive criticism and fosters trust in the process of communication

A

concreteness

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7
Q

which feature of communication involves respecting the socio-cultural background of the audience

A

courtesy

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8
Q

which feature of communication involves choosing appropriate, specific, and concrete words in delivering the speaker’s message to reduce uncertainties and confusion in the process of communication

A

clearness

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9
Q

which feature of communication involves the usage of correct grammar and syntax, which creates credibility and effectiveness of the message

A

correctness

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10
Q

which function of communication involves the concept: “communication is used to give and receive information through verbal or written form. the statement can be declarative or interrogative”

A

information

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11
Q

which function of communication involves the concept: “communication is used to express an individual’s feelings and emotions. it can be expressed through verbal and nonverbal forms.”

A

emotional expression

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12
Q

which function of communication involves the concept: “communication is used in different situations to oneself and others to obtain a specific goal in life.”

A

motivation

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13
Q

which function of communication involves the concept: “communication is used to control one’s behavior. statements can be imperative, declarative, or rhetorical questions.”

A

regulation or control

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14
Q

which function of communication involves the concept: “communication is used to interact with others to develop a certain kind of relationship.”

A

social interaction

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