Feasbility

Question 1

What are the five techniques?

Answer 1

Interview, JAD, Questionnaire, Document Analysis, Observation

Question 2

What data does the interview gather and what are the results?

Answer 2

Five steps of th

Question 3

What data does JAD gather and what are the results?

Answer 3

Allows the project team, users, and
management to work together to identify
requirements for the system
▪ Often the most useful method for collecting
information from users

Facilitator helps with
▪ Keep session on track
▪ Help with technical terms and jargon
▪ Record group input
▪ Help resolve issues
▪ Post-session follow-up

Question 4

What data does the questionnaire gather and what are the results?

Answer 4

A set of written questions used to obtain
information from individuals
▪ Often used for large numbers of people from
whom information and opinions are needed
▪ Common technique with systems intended for
use outside the organisation
▪ Response rates vary, but typically are
significantly less than 50%

Good design is
- Begin with interesting questions
▪ Group items into logically coherent sections
▪ No important items at the very end
▪ Do not crowd a page with too many items
▪ Avoid abbreviations
▪ Avoid biased or suggestive items or terms
▪ Number questions to avoid confusion
▪ Pretest to identify confusing questions
▪ Provide anonymity to respondents

Question 5

What data does the document analysis gather and what are the results?

Answer 5

Provides clues about existing “as-is” system
▪ Typical documents
▪ Forms
▪ Reports
▪ Policy manuals
▪ Look for user additions to forms
▪ Look for unused form elements

Question 6

What data does the observation gather and what are the results?

Answer 6

▪ Users/managers often don’t remember everything
they do
▪ Checks validity of information gathered other ways
▪ Behaviors change when people are watched
▪ Careful not to ignore periodic activities
▪ Weekly … Monthly … Annual