FCA Conduct Of Business & client assets Flashcards

1
Q

What is COBS?

A

Conduct of Business Sourcebook

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2
Q

What is aim of COBS?

A

Move towards outcomes focused approach rather than compliance with detailed and prescriptive rules

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3
Q

Which firms are subject to COBS?

A

Based on geography, e.g. with a link to UK through location or UK client

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4
Q

Activities subject to COBS?

A

Designated investment business
Long term insurance business
Accepting deposits

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5
Q

Do the COBS rules apply to appointed reps?

A

Firms must ensure appointed representatives comply with COBS rules when they communicate financial promotions

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6
Q

Rules for firms using electronic media to communicate with customers?

A

Allowed, but must be up to date and client must consent to that method and evidence they have access to internet

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7
Q

What is the COBS definition of a client?

A

Client is someone the firm provides or intends to provide, or has provided a service in course of regulated activity (and ancillary MIFID business)

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8
Q

3 classifications of clients?

A

Retail
Professional
Eligible counterparty

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9
Q

What are per se professional clients?

A

Regulated entities
Large companies
National and regional governments
Institutional investors

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10
Q

What are the balance sheet requirements to be a per se professional client for MIFID?

A

2 of the 3:

20M EUR balance sheet
turnover 40M
2M Own funds

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11
Q

What are the requirements to be a per se professional client for non-MIFID?

A

-Net assets (or share capital) of £5M in last 2 years
- 2/3 of 12.5M EUR balance sheet, 25M turnover and average 250 employees
- Trustee of trust or pension scheme with assets £10M+

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12
Q

Difference in eligible counterparties and per se professional client list?

A

Large undertakings not on the eligible counter parties list

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13
Q

What type of business allows for eligible counter party classification?

A

Executing orders
Dealing on own account
Receiving and transmitting orders

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14
Q

Risk from being a ECP (eligible counterparty)?

A

Many of the COBS rules do not apply (although not a huge issue given these are large firms familiar with the rules)

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15
Q

Who is the firms client if an agent is being used?

A

Firm should consider the person to whom it is providing services it’s client, even if they are an agent unless agreed in writing otherwise

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16
Q

When can a retail client be treated as an elective professional client?

A
  • Qualitative test (assess their knowledge)
  • 2/3 are true;
  • an average of 10 significant transaction in last 4Qs
  • portfolio over 500k EUR
  • client works in FS for a least year covering these types of transactions
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17
Q

What steps must be taken to reclassify retail as elective professional?

A

Client must put in writing their wish to be reclassified and firm respond with clear written warning. Client to respond and confirm acceptance of risks

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18
Q

How long must client agreements be retained?

A

Whatever is longest from
- 5 years
- Duration of the relationship
- indefinitely for pensions

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19
Q

6 consumer outcomes from FTOC?

A
  • Fair treatment central to firms philosophy
  • products designed for clients needs
  • clear information
  • suitable advice given
  • acceptable standard of service
  • no unreasonable barriers to switch or complain
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20
Q

What should financial promotions contain?

A
  • warning on capital being at risk
  • balanced short, medium and long run yields shown
  • clear on info and remuneration
  • clear which bits are regulated
  • clear if the product is a 3rd party product
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21
Q

Examples of excluded communications?

A
  • exempt under FPO e.g if it’s not related to the UK
  • subject to takeover code
  • one off, non cold calls
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22
Q

Types of communication methods covered under COBS?

A

Real time
Cold calls
Non real time communications
Direct offer promotions

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23
Q

What must an adviser do to be considered independent?

A

Only recommendations given are based on comprehensive and fair analysis of the financial markets

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24
Q

What is a restricted advisor?

A

Don’t recommend instruments from the whole market

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25
How can advisors gets paid?
Must charge consumer for the advice (can pay directly or deduct from investment amount)
26
Is trail commission allowed?
No, not since 2016
27
If a firm relies on a 3rd party for instruction how should the instruction be given?
In writing
28
What is the purpose of the financial promotion rules?
Ensure promotions are identified as such and are fair, clear and not misleading
29
What is the process for the FCA to ban a financial promotion?
- FCA give direction to remove promotion including reasons for ban - Firm can make representations if they think FCA is wrong - FCA can then confirm, amend or revoke their ban - if confirmed FCA will publish the direction with reasoning
30
What is a prospectus advertisement?
Any type of communication (Tv, Letter, brochure etc) which promotes the offer to subscribe or acquire securities
31
4 rules on advertising offer or admissions to trading?
1. Gives details on prospectus 2. Clearly a AD 3. Accurate info 4. Consistent with prospectus
32
If investment business is advertised to a retail client, what are the COBS rules for the communication?
- Firms name is included - accurate info, clear on benefits / risks - info is sufficient and likely to be understood - clearly sets out warnings / statements
33
Rules on including past performance details in advertising?
- past performance not too prominent - covers 5 years and complete periods - references given - warning included, on past performance and currencies - charges clear
34
Rules on unwritten promotions
- appropriate time of day - identifies themselves at outset - gets clarification if client wishes to continue - contact point given
35
Firms must not cold call unless…
- existing client relationship - relates to generally marketable product or investments
36
When do the COBS suitability rules apply?
- Giving investment advice - managing retail investments - manage assets of occupational pension schemes
37
What is Churning?
Activity of over dealing and trading more frequently to generate additional fees
38
What is switching with regard to investments?
Selling one investment and replacing it with another
39
Why do the suitability rules exist?
Make sure personal recommendations are suitable for the clients needs
40
What details should a firm obtain prior to giving investment advice?
- clients knowledge and experience - financial situation - investment objectives and risk profile
41
Do the suitability rules apply to professional clients?
Firms can assume they have knowledge and are able to bear any risks (except for elective professionals)
42
What is a KIID?
Key investor information documents
43
What products need a Key Features Document?
Each packaged product Cash ISA Child Trust Fund
44
What is a PRIIP?
Packaged retail and insurance based investment product
45
4 types of PRIIPs?
Investment funds Insurance based investment product Retail structured securities Term deposits
46
Maximum length of a KID?
3 sides of A4
47
Cancellation period for life and pension products?
30 days
48
Cancellation periods for ISAs?
14 days
49
Cancellation periods for non-life and pensions products (advised and distance)?
14 days
50
What are the 6 COBS rules on dealing and managing?
Best execution Client order handling Client limit orders Record keeping Personal account dealing Recording communications
51
When should conflicts be disclosed to clients?
If arrangements are not sufficient to prevent damage to clients interests - this is a last resort and shouldn’t be a preferred option
52
With regard to research recommendations what does a firm have to monitor quarterly?
- Portion that recommend buy v hold v sell - Portion that the firm provides material banking services to
53
How must a firm charge for research?
Separate charge for research must be outlined
54
2 ways firms can pay for research?
From own resources From a research payment account funded by a specific charge to clients
55
What exemption from research rule exists for SMEs?
Research on companies with a market cap of £200m are exempt
56
What exemption from research rule exists for FICC?
Fixed income, currency and commodity research of the instruments is exempt
57
What is the rule on charging for openly available research?
Can be provided for free if available to all firms / general public etc
58
What are the best execution rules?
Firms must execute orders on the terms most favourable to their client
59
What are the execution factors?
Price; cost, speed, likelihood of execution, size
60
What is an order execution policy?
Firms policy on how they seek to obtain the best possible results for clients when settling orders
61
What is the rule on specific client instructions?
Must execute according to their specific instructions, even if they think a different method may have produced better results
62
Can a firm aggregate orders?
Yes, if not to disadvantage the client and it is disclosed. Order of allocation policy must be in place
63
When must a client limit order be made public?
If it cannot be immediately executed on a regulated market
64
What are PAD rules?
Personal account dealing rules
65
What reporting must a client receive after a firm carries out an order?
- Essential info in a durable medium - Status on their orders - Notice confirming deal details
66
How quickly must a notice report be sent to clients?
ASAP, no later than the next business day
67
How often must periodic reporting be sent?
Quarterly is standard - monthly if leveraged - if deal by deal is sent, then can just send an annual report
68
What are the CASS 6 rules?
Custody rules when a firm holds financial instruments of a client