FAM Knowledge Flashcards

1
Q

What’s does “preferred or recommended” mean in regards to the Qantas suite of manuals?

A

Should be considered company policy. Can go against this but must be for the safety of the aircraft and personnel. Any deviation must have written justification. If you are to deviate, ensure good CRM and you must brief prior to doing so.

FAM 1.1 Purpose of Manual Suite

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2
Q

During abnormals is the FCTM a primary or secondary reference?

A

Secondary Reference. Primary reference in terms of priority order should be ECL > QRH > FCOM > FAM
, Reference FCTM - Time permitting only, provides additional guidance

FAM 1.1 Purpose of Manual Suite

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3
Q

What is Qantas’s policy for employees as stated in the FAM?

A

Safety before schedule. Best effort to achieve comfort and efficiency for passengers around this policy.

FAM 1.3 Policy

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4
Q

When flying in another countries airspace, which regulations must you comply with?

A

PIC responsible for operation and compliance of aircraft within all laws and regulations in airspace they are flying. If non ICAO state then comply with Australian regulations so long as they are more limiting.

1.4 Compliance with Rules

And….

All aircraft operated under CASA regulations as its Australian registered. All Australian regulations for aircraft airworthiness, licensing and safety must be complied with regardless of location in world. However, additional regulations imposed in other countries also.

FAM 2.2.1 Operation of Company Aircraft

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5
Q

When can you intentionally disregard regulations?

A

In conforming with the rules and regulations the Pilot In Command of an aircraft shall pay due regard to all dangers of navigation and collision and to any special circumstances which may render a departure from those rules necessary in order to avoid immediate danger.

FAM 1.4 Compliance with Laws and Regulations

And…..

May vary procedures, reg or company rules or ignore ATC direction only
o Sudden and extraordinary emergency exist
o Non-compliance is only reasonable way to deal with emergency
o It is a reasonable response to emergency
o Due to extreme weather or other unavoidable cause

4.1.1 Emergency Authority

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6
Q

What has the term RPT been replaced with?

A

Scheduled Air Transport Operation. RPT is now a Scheduled Air Transport Operation in the regulations. Charter is just Air Transport Operation.

FAM 1.4.1 Kinds of Operation

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7
Q

If you are approached by someone from the media, should you answer their questions?

A

If approached, politely decline and refer them to ‘Qantas Corporate Communication’
Any information given out without approval can be terms for dismissal.

FAM 1.5.3 Information to Media

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8
Q

What is the Qantas policy regarding sustainability?

A

o Safety first, then sustainability if operationally suitable
o Minimize APU, gate hold, single engine taxi, engine shut down, DARP, CI management, delayed flap and reduced flap landings, idle reverse thrust
o Discretionary fuel should be risk based

FAM 1.5.5 Environment and Carbon Emission Reduction

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9
Q

Do SIN’s need to be read before flight or at a time suitable to your schedule?

A

o FSOs and SINs must be read prior to aircraft departure

FAM 1.7.2 FSO’s, SINs, Notice to flight staffs

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10
Q

What’s the primary responsibility of the PIC?

A

Primary responsibility to ensure safety of aircraft, passengers, mail and cargo, crew.
All decisions should be governed by company policy.

FAM 2.2.2 Pilot in Command

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11
Q

What is the purpose of the Duty Captain?

A

o Responsible for liaison between captain and flight operations
- Operational
- Administrative
- Technical
- Engineering
- Any other factor affecting safety of operation

o First point of contact to help assess operation issues, authorized to make decisions and give advice in maintaining integrity of operation

o Can arrange conference calls with IOC and other departments

FAM 2.2.3 Duty Captain

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12
Q

What is “operational control”?

A

o The control over initiation, continuation, diversion or termination of a flight.

FAM 2.2.4 Operational Control

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13
Q

Who has “operational control” over the flight?

A
  • Rests firstly with the PIC
  • Critical Operations Event Group (COEG)
    > Natural disasters, critical events
    > HOFO, IOC Manager, QMET, Principal advisor of global development
    > Can take control over decision of continuation of flight to an airport or airway

“Operational Control” = The control over initiation, continuation, diversion or termination of a flight.

FAM 2.2.4 Operational Control

Note, this can be confused with the following about control over an aircraft

4.1.2 External Authorities Assuming control over aircraft from Captain

• CASA - Right to direct or detain aircraft if it believes contravene regulations or danger to aircraft or persons or property on ground
• RFF – Authority to enter by force and take possession or direct people to leave to deal with RFF operations.

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14
Q

If a CASA inspector approaches the aircraft for an Inspection. When can you refuse this?

A

Authorized person must be allowed access to aircraft. So long as they produce identification. Without identification you can refuse access.

FAM 2.3 Supervision by Regulator

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15
Q

Do fleet safety work on behalf of fleet?

A

Fleet safety are independent for oversight and reporting. They report to Qantas Safety Security and compliance. Creates an independent body that isn’t influenced by fleet.
Disseminates info through SINs, FSOs, Yammer etc

FAM 3.1.1 Safety Departments

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16
Q

What is a pilot report in Intelex used to report?

A

o Used to report most things. Safety hazards, Incidents, acidents, ATSB, DG’s, Loading, non-safety occurrences (Transport scheduling etc)
o If ATSB Reportable, within 24hrs and notify duty captain or fleet safety captain ASAP.
o Pilot report for technical aspect must be accompanied by techlog entry

FAM 3.2.2.1 Safety Reports

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17
Q

Can a report be confidential?

A

Yes, however it can not be confidential if its a reportable safety incident or accident.

Reporter will be contacted by SSQC to validate report.

FAM 3.2.2.3 Confidential Reporting

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18
Q

Post incident, as PIC what are you responsible for in regards to the complete crew?

A

Ensure crew stay at airport for a post incident DAMP test.

FAM 3.4.4

19
Q

When are you required to Immediately notify the IOC?

A
  • When indicated in tables in section 3 of FAM.
  • Any event which can
    - Threaten safety of operations or customers
    - Threaten public image
    - Threaten commercial ops
    - Likely to generate an expected response from Qantas

FAM 3.2.3 Immediate Notification to the IOC

20
Q

How many hours must you submit a report after a Immediately Reportable Matter (IRM) vs a Routine Reportable Matter (RRM)?

A

Both have an intelex report requirement within 24 hrs.

Only difference is IRM have an immediate notification to IOC when able, RRM require notification to IOC only if indicated in the tables.

FAM 3.2.4 Safety Occurrences to be Reported

21
Q

Is a GPWS “Bank Angle” alert a IRM or a RRM?

A

RRM

FAM Safety Tables in section 3.4

22
Q

Is incorrectly setting a transponder code reportable?

A

Yes, RRM.

FAM Safety Tables in section 3.4

23
Q

Is a PAN PAN radio call reportable?

A

Yes, IRM.

FAM Safety Tables in section 3.4

Also note a DAMP testing may be required, unless it was beyond the control of the flight crew.

FAM 3.4.4.1 When testing is Carried Out

24
Q

Is a payload offload requested by the PIC to be reported?

A

Yes, Pilot report required.

FAM Safety Tables in section 3.4

25
Q

Is a MINIMUM FUEL declaration to ATC reportable?

A

Yes, Pilot report only however.

FAM Safety Tables in section 3.4

26
Q

Is a Low fuel quantity or a fuel jettison to be reported?

A

Yes, Pilot report only however.

FAM Safety Tables in section 3.4

27
Q

What reports are required for a Missed Approach?

A

Pilot report, with immediate notification to IOC. This helps IOC get ahead of any media enquiries etc.

FAM Safety Tables in section 3.4

28
Q

For all RTO’s is a report required?

A

Yes, a pilot report required.

Immediate notification to IOC is required except a Low Speed RTO, this can be sent as a report via ACARS.

FAM Safety Tables in section 3.4

29
Q

When must you report an altitude deviation?

A

300ft deviation or more requires reporting.

FAM 3.2.5.2 Assigned Altitude Deviation Reports

30
Q

What constitutes a description of Light Turbulence?

A
  • Light bumps without any change in Altitude
  • Slight Strain in seatbelts and objects displaced slightly
  • No difficulty walking

FAM 3.2.5.7 Turbulence Reporting

31
Q

What constitutes a description of Moderate Turbulence?

A
  • Greater intensity with changes in altitude but still in control
  • Straining against seatbelts and unsecured objects dislodged
  • Walking is Difficult

FAM 3.2.5.7 Turbulence Reporting

32
Q

What constitutes a description of Severe Turbulence?

A
  • Large changes in alt and airspeed, momentarily out of control.
  • Forced violently against belts and objects tossed about
  • Walking is impossible

FAM 3.2.5.7 Turbulence Reporting

33
Q

When is a Ramp Check conducted, by Whom, and what is checked?

A

Conducted randomly by the regulator.

Checks licences, aircraft docs, regulatory manuals, the aircraft itself.

Remember to ask for identification, can deny if no identification produced.

Pilot report with “Ramp Check” in title to be completed.

FAM 3.2.5.9 Ramp Checks

34
Q

For a Smoke or Fumes event involving crew, what additional reporting is required?

A

In addition to IRM or RRM reporting requirements and IOC notification.

MOC is required to be contacted.
Injury and illness form to be completed by each crew member.

FAM 3.2.5.11 Smoke, Fumes and Smell Reporting Requirements

35
Q

What reports are to be made immediately to ATC following or during the event?

A
  • Hazardous flight conditions (Severe turbulence, weather, volcanic ash or braking conditions)
  • Volcanic Ash AIREP
  • Laser illumination
  • Drone RPAS incidents or near miss
  • Navigation errors (Exceeding RNP Req, losing nav capability, 3 min error on reporting point ATA)
  • Windshear

FAM 3.2.6 Reports to Air Traffic Control Immediately -

36
Q

When must a fatigue report be submitted?

A
  • Beyond operational TOD Limits
  • Unfit for duty due fatigue
  • Identifying fatigue risk to a pattern
  • Operations beyond TOD limits and how it affects or affected next TOD for data logging purposes

FAM 3.2.7 Fatigue Reporting

37
Q

What are the PIC’s responsibility to their crew following a traumatic event?

A
  • Assess impact and assist CSM to provide support
  • Do an operational debrief
  • Provide technical info to crew
  • Confirm CSM has contacted EAP if needed
  • Provide Trauma First Aid (Psychological) until EAP Commences

FAM 3.4.1 Captains Responsibilities to Crew after Traumatic Events

38
Q

How do you conduct an operational debrief to your cabin crew following a traumatic event or incident?

A

Use the APPRIOACH acronym

o ASAP
o Participation all crew
o Purpose clearly stated (Factual info for common understanding)
o Review facts
o Operational relevance of event including safety implications
o Ask if any questions
o Check for understanding, explain you will keep informed
o Help crew access psychological assistance if needed through IOC

Note - Not after every non-normal, only following a traumatic event where captain assesses crews need for it.

FAM 3.4.2 Captains Operational Debrief With Crew

39
Q

What is trauma first aid (psychological) and how can you administer as a Captain until assistance from EAP arrives?

A
  • Attend ASAP
  • Remove staff to less threatening environment
  • Basic comforts like chairs and water
  • Coordinate psychological assistance through EAP
  • Waiting for EAP
    • Contact each staff memebner, inform of facts and repeat as needed
    • Listen, let them express
    • Provide basic assessment and referral for crew
    • Facilitate contacting safe person like family member
    • Make aware of EAP support coming
    • Reassure primary concern is their wellbeing and not damage to property

FAM 3.4.3 Trauma First Aid

40
Q

When is DAMP testing conducted?

A
  • Randomly or with show cause reasoning
  • Accidents (Death or serious harm or damage)
  • Serious incidents that could cause the above
  • PAN PAN (Except outside crew control)
  • Mayday
  • Unusual crew behaviour and deviation from SOP’s

FAM 3.4.4 Post Incident DAMP testing

41
Q

What does Command Authority mean?

A
  • The authority given to you by law and from your position within Qantas

PIC Has
- Authority over aircraft and dicipline of people on board
- Enssure safety of persons and cargo onboard
- Must ensure safety of flight in accordance with Qantas Manuals

Further Authorised to
- Command the aircraft and the crew whilst on duty
- Direct a person to do or not do something
Direct a person to leave a flight before it begins
- Use reasonable force to
- Remove a person or thing before flight begins
- Restrain a person for duration of flight
- Seize something on board
- Place a person in custody or detain until released

FAM 4.1 Command Authority

CASR 91D.215-225

42
Q

Can you take something from someone on board a flight?

A

Yes, under command authority you can seize an object if it concerns the safety of the aircraft, crew, passengers or its cargo.

FAM 4.1 Command Authority

CASR 91D.215-225

43
Q

How long can you restrain someone on board?

A

For the duration of the flight if necessary to protect the safety of the aircraft, crew, passengers or its cargo.

FAM 4.1 Command Authority

CASR 91D.215-225

44
Q
A