Fall 2022 Final Review Flashcards

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1
Q

Laboratories

A

Perform diagnostic tests such as blood & urine tests

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2
Q

Long-term Care Facilities

A

Provide assistance & care for the elderly

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3
Q

Emergency Care Services

A

Provide care for accidents of sudden illnesses

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4
Q

Hospice

A

Provide care to the terminally ill, while allowing them to die with dignity

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5
Q

Diagnostic Services

A

Medical imaging (radiology, MRI)

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6
Q

Support Services

A

Housekeeping, central supply, & biomedical technological department

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7
Q

Therapeutical Services

A

Medical psychology, pharmacy, & dietary departments

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8
Q

What is the purpose of having an organizational structure in the hospital?

A

Indicates areas of responsibility & lead to the most efficient operation of the facility

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9
Q

Reasons for rising healthcare costs

A

Technological advances, aging population, increase in health related lawsuits

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10
Q

Centers for Disease Control and Prevention (CDC)

A

Organization concerned with the cause, spread, & control of diseases in populations

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11
Q

Cost Containment

A

Trying to control rising cost of healthcare

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12
Q

Wellness

A

Emphasis on state of being in optimum health

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13
Q

Geriatric Care

A

Increased care for elderly individuals because of longer life spans

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14
Q

Food and Drug Administration (FDA)

A

Agency responsible for regulating food & drug products sold to the public

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15
Q

Empathy

A

Understanding others’ feelings

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16
Q

Honesty

A

Having integrity & being truthful

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17
Q

Dependable

A

Being on time & consistent

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18
Q

Willingness to Learn

A

Completing continuing education for your profession

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19
Q

Patience

A

Being tolerant, understanding, & not letting frustration get to you

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20
Q

Acceptance of Criticism

A

The ability to take advice with ease

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21
Q

Enthusiastic

A

To enjoy your work & display a positive attitude

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22
Q

Discretion

A

Using good judgement in the things you do or say

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23
Q

Professionalism

A

When a healthcare worker displays good judgment, proper behavior, courtesy, good communication skills, honesty, politeness, responsibility, integrity, competence, & a proper appearanc

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24
Q

Team Player

A

A member of a team who must do their part to provide quality patient care

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25
Q

What are some characteristics of a good interpersonal relationship?

A

Positivity, assisting others in need, respecting the opinion of others

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26
Q

Leadership

A

The ability or skill to encourage people to work together & do their best to achieve a common goal

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27
Q

Characteristics of Leadership

A

Inspires others, is respectful, understanding, praises others, & gives credit

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28
Q

How do you deal with stress?

A

Stop, breathe, reflect, choose

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29
Q

Sender

A

One who creates a message to convey information to another person

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30
Q

Receiver

A

One who receives the message from the sender

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31
Q

Feedback

A

A method to determine whether a communication was successful

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32
Q

Listening

A

Paying attention to & making an effort to hear what is being said

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33
Q

Marie Curie

A

Isolated radium in 1910

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34
Q

Sir Alexander Fleming

A

Discovered penicillin in 1928

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35
Q

Albert Sabin

A

Developed an oral live virus polio vaccine in mid 1950’s

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36
Q

Dr. William DeVries

A

Implanted the first artificial heart

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37
Q

Carl Landsteiner

A

Classified ABO blood groups in 1901

38
Q

Sigmund Freud

A

Formed the basis of psychology & psychiatry

39
Q

Frances Crick & James Watson

A

Described the structure of DNA in 1953

40
Q

Jonas Salk

A

Developed the polio vaccine using dead polio virus in 1952

41
Q

Joseph Murray

A

Performed the first successful kidney transplant in 1954

42
Q

Dr. Christian Barnard

A

Performed the first successful heart transplant in 1968

43
Q

Louis Pasteur

A

Pasteurized milk to kill bacteria

44
Q

Florence Nightingale

A

Founder of modern nursing

45
Q

South African Healer

A

Root doctor, folk practitioner (community “mother” healer), voodoo healer

46
Q

Asian Healer

A

Herbalist, physician, shaman healer (physician priest)

47
Q

European Healer

A

Physician or nurse

48
Q

Hispanic Healer

A

Native healers

49
Q

Middle Eastern Healer

A

Traditional healers, physician

50
Q

Native American Healer

A

Shaman medicine man

51
Q

Living Will

A

Allows individuals to state what measures should or shouldn’t be taken to prolong life when the condition is terminal

52
Q

Durable Power of Attorney

A

Permits an individual to appoint another person to make decisions regarding healthcare if the individual is unable to make decisions

53
Q

Implied Contract

A

Obligations understood without verbally expressed terms

54
Q

Expressed Contract

A

Stated in distinct & clear language, either orally or in writing

55
Q

Privileged Communications

A

All information given to healthcare personnel by a patient

56
Q

Contract

A

Agreement between two or more parties

57
Q

Patient’s Rights

A

Factors of care patient’s can expect

58
Q

Slander

A

Spoken defamation

59
Q

Defamation

A

A false statement

60
Q

Libel

A

Written defamation

61
Q

Externships

A

Often required by health science education programs

62
Q

Internships

A

Bridge between training program & professional life

63
Q

Resigning from a Job

A

Better job offer, job better suited to your skills, interests, personal reasons

64
Q

Criticizing Healthcare Facilities

A

Don’t criticize your healthcare facility to others

65
Q

Sources of Job Openings

A

Newspaper ads, internet searches, job fairs

66
Q

Purpose of a Cover Letter

A

To obtain an interview

67
Q

Budget

A

Itemized list of living expenses

68
Q

Fixed Expenses

A

House payment, utilities, car payments, insurance

69
Q

Variable Expenses

A

Entertainment, clothing, donations

70
Q

Importance of Budgets

A

Final step is to live by your budget & avoid overspending

71
Q

Licensure

A

A government agency authorizes an individual to work in a given occupation after the individual has completed an approved education program & passed a state board test

72
Q

Accreditation

A

Ensures that the program of study meets the established quality competency standards & prepares students for employment. For most healthcare careers, graduating from an accredited program is required before certification, registration, or licensure will be granted

73
Q

Registration

A

A regulatory body in a healthcare area administers examinations & maintains a list of qualified personnel

74
Q

Certification

A

A professional association or government agency regulating a particular health career issues a statement that a person has fulfilled the requirements of education & performance & meets the standards & qualifications established

75
Q

Professional Organizations

A

Benefits, professional development, career information, influence, legislation, assistance with certification, registration, or licensure, financial support, code of ethics

76
Q

The Five Career Pathways

A

Therapeutic services, diagnostic services, health informatics, support services, & biotechnology research & development

77
Q

Employment Outlook in Healthcare

A

Health science is the largest & fastest-growing industry in the United States. The healthcare industry employs over 20 million workers in more than 200 careers

78
Q

Associates Degree

A

Complete a two-year course of study at a community college or vocational-technical school

79
Q

Master’s Degree

A

Usually one or more years of study beyond a bachelor’s degree

80
Q

Bachelor’s Degree

A

Four-year course of study at a college or university

81
Q

Doctoral Degree

A

Two or more years of study beyond a bachelor’s degree

82
Q

Electronic Medical Record Acronym

A

EMR & EHR

83
Q

Color Coded Filing Systems

A

Coded by physician, coded by insurance type, coded by patient name

84
Q

Storage of Files

A

Files or cabinets must be conventionally located, fireproof, & equipped with locks, & records classified as active, inactive, or closed. Follow state requirements for record retention

85
Q

Correct Telephone Technique

A

Developing the correct tone of voice, answering the phone promptly, identifying the agency/office & yourself

86
Q

Answering Machine Function

A

Allows callers to leave a message

87
Q

Electronic Mail

A

Confidential information should only be sent if an encryption program, firewall, or password is used

88
Q

Parts of a Letter

A

Letterhead or heading, date line, inside address, salutation, subject line, body, complimentary close, signature, reference initials, enclosure notation

89
Q

Numerical Codes for Insurance Forms

A

ICD-10 & CPT codes

90
Q

Deposit Slips

A

Financial records for cash or checks received; monies are preferably deposited on a daily basis. Most agencies keep a copy of each deposit slip which must be accurate, double-check all math, note currency, coins, & checks deposited