Fall 2022 Final Review Flashcards
Laboratories
Perform diagnostic tests such as blood & urine tests
Long-term Care Facilities
Provide assistance & care for the elderly
Emergency Care Services
Provide care for accidents of sudden illnesses
Hospice
Provide care to the terminally ill, while allowing them to die with dignity
Diagnostic Services
Medical imaging (radiology, MRI)
Support Services
Housekeeping, central supply, & biomedical technological department
Therapeutical Services
Medical psychology, pharmacy, & dietary departments
What is the purpose of having an organizational structure in the hospital?
Indicates areas of responsibility & lead to the most efficient operation of the facility
Reasons for rising healthcare costs
Technological advances, aging population, increase in health related lawsuits
Centers for Disease Control and Prevention (CDC)
Organization concerned with the cause, spread, & control of diseases in populations
Cost Containment
Trying to control rising cost of healthcare
Wellness
Emphasis on state of being in optimum health
Geriatric Care
Increased care for elderly individuals because of longer life spans
Food and Drug Administration (FDA)
Agency responsible for regulating food & drug products sold to the public
Empathy
Understanding others’ feelings
Honesty
Having integrity & being truthful
Dependable
Being on time & consistent
Willingness to Learn
Completing continuing education for your profession
Patience
Being tolerant, understanding, & not letting frustration get to you
Acceptance of Criticism
The ability to take advice with ease
Enthusiastic
To enjoy your work & display a positive attitude
Discretion
Using good judgement in the things you do or say
Professionalism
When a healthcare worker displays good judgment, proper behavior, courtesy, good communication skills, honesty, politeness, responsibility, integrity, competence, & a proper appearanc
Team Player
A member of a team who must do their part to provide quality patient care
What are some characteristics of a good interpersonal relationship?
Positivity, assisting others in need, respecting the opinion of others
Leadership
The ability or skill to encourage people to work together & do their best to achieve a common goal
Characteristics of Leadership
Inspires others, is respectful, understanding, praises others, & gives credit
How do you deal with stress?
Stop, breathe, reflect, choose
Sender
One who creates a message to convey information to another person
Receiver
One who receives the message from the sender
Feedback
A method to determine whether a communication was successful
Listening
Paying attention to & making an effort to hear what is being said
Marie Curie
Isolated radium in 1910
Sir Alexander Fleming
Discovered penicillin in 1928
Albert Sabin
Developed an oral live virus polio vaccine in mid 1950’s
Dr. William DeVries
Implanted the first artificial heart
Carl Landsteiner
Classified ABO blood groups in 1901
Sigmund Freud
Formed the basis of psychology & psychiatry
Frances Crick & James Watson
Described the structure of DNA in 1953
Jonas Salk
Developed the polio vaccine using dead polio virus in 1952
Joseph Murray
Performed the first successful kidney transplant in 1954
Dr. Christian Barnard
Performed the first successful heart transplant in 1968
Louis Pasteur
Pasteurized milk to kill bacteria
Florence Nightingale
Founder of modern nursing
South African Healer
Root doctor, folk practitioner (community “mother” healer), voodoo healer
Asian Healer
Herbalist, physician, shaman healer (physician priest)
European Healer
Physician or nurse
Hispanic Healer
Native healers
Middle Eastern Healer
Traditional healers, physician
Native American Healer
Shaman medicine man
Living Will
Allows individuals to state what measures should or shouldn’t be taken to prolong life when the condition is terminal
Durable Power of Attorney
Permits an individual to appoint another person to make decisions regarding healthcare if the individual is unable to make decisions
Implied Contract
Obligations understood without verbally expressed terms
Expressed Contract
Stated in distinct & clear language, either orally or in writing
Privileged Communications
All information given to healthcare personnel by a patient
Contract
Agreement between two or more parties
Patient’s Rights
Factors of care patient’s can expect
Slander
Spoken defamation
Defamation
A false statement
Libel
Written defamation
Externships
Often required by health science education programs
Internships
Bridge between training program & professional life
Resigning from a Job
Better job offer, job better suited to your skills, interests, personal reasons
Criticizing Healthcare Facilities
Don’t criticize your healthcare facility to others
Sources of Job Openings
Newspaper ads, internet searches, job fairs
Purpose of a Cover Letter
To obtain an interview
Budget
Itemized list of living expenses
Fixed Expenses
House payment, utilities, car payments, insurance
Variable Expenses
Entertainment, clothing, donations
Importance of Budgets
Final step is to live by your budget & avoid overspending
Licensure
A government agency authorizes an individual to work in a given occupation after the individual has completed an approved education program & passed a state board test
Accreditation
Ensures that the program of study meets the established quality competency standards & prepares students for employment. For most healthcare careers, graduating from an accredited program is required before certification, registration, or licensure will be granted
Registration
A regulatory body in a healthcare area administers examinations & maintains a list of qualified personnel
Certification
A professional association or government agency regulating a particular health career issues a statement that a person has fulfilled the requirements of education & performance & meets the standards & qualifications established
Professional Organizations
Benefits, professional development, career information, influence, legislation, assistance with certification, registration, or licensure, financial support, code of ethics
The Five Career Pathways
Therapeutic services, diagnostic services, health informatics, support services, & biotechnology research & development
Employment Outlook in Healthcare
Health science is the largest & fastest-growing industry in the United States. The healthcare industry employs over 20 million workers in more than 200 careers
Associates Degree
Complete a two-year course of study at a community college or vocational-technical school
Master’s Degree
Usually one or more years of study beyond a bachelor’s degree
Bachelor’s Degree
Four-year course of study at a college or university
Doctoral Degree
Two or more years of study beyond a bachelor’s degree
Electronic Medical Record Acronym
EMR & EHR
Color Coded Filing Systems
Coded by physician, coded by insurance type, coded by patient name
Storage of Files
Files or cabinets must be conventionally located, fireproof, & equipped with locks, & records classified as active, inactive, or closed. Follow state requirements for record retention
Correct Telephone Technique
Developing the correct tone of voice, answering the phone promptly, identifying the agency/office & yourself
Answering Machine Function
Allows callers to leave a message
Electronic Mail
Confidential information should only be sent if an encryption program, firewall, or password is used
Parts of a Letter
Letterhead or heading, date line, inside address, salutation, subject line, body, complimentary close, signature, reference initials, enclosure notation
Numerical Codes for Insurance Forms
ICD-10 & CPT codes
Deposit Slips
Financial records for cash or checks received; monies are preferably deposited on a daily basis. Most agencies keep a copy of each deposit slip which must be accurate, double-check all math, note currency, coins, & checks deposited
