Fall 2022 Final Review Flashcards

1
Q

Laboratories

A

Perform diagnostic tests such as blood & urine tests

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2
Q

Long-term Care Facilities

A

Provide assistance & care for the elderly

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3
Q

Emergency Care Services

A

Provide care for accidents of sudden illnesses

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4
Q

Hospice

A

Provide care to the terminally ill, while allowing them to die with dignity

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5
Q

Diagnostic Services

A

Medical imaging (radiology, MRI)

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6
Q

Support Services

A

Housekeeping, central supply, & biomedical technological department

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7
Q

Therapeutical Services

A

Medical psychology, pharmacy, & dietary departments

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8
Q

What is the purpose of having an organizational structure in the hospital?

A

Indicates areas of responsibility & lead to the most efficient operation of the facility

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9
Q

Reasons for rising healthcare costs

A

Technological advances, aging population, increase in health related lawsuits

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10
Q

Centers for Disease Control and Prevention (CDC)

A

Organization concerned with the cause, spread, & control of diseases in populations

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11
Q

Cost Containment

A

Trying to control rising cost of healthcare

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12
Q

Wellness

A

Emphasis on state of being in optimum health

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13
Q

Geriatric Care

A

Increased care for elderly individuals because of longer life spans

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14
Q

Food and Drug Administration (FDA)

A

Agency responsible for regulating food & drug products sold to the public

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15
Q

Empathy

A

Understanding others’ feelings

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16
Q

Honesty

A

Having integrity & being truthful

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17
Q

Dependable

A

Being on time & consistent

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18
Q

Willingness to Learn

A

Completing continuing education for your profession

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19
Q

Patience

A

Being tolerant, understanding, & not letting frustration get to you

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20
Q

Acceptance of Criticism

A

The ability to take advice with ease

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21
Q

Enthusiastic

A

To enjoy your work & display a positive attitude

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22
Q

Discretion

A

Using good judgement in the things you do or say

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23
Q

Professionalism

A

When a healthcare worker displays good judgment, proper behavior, courtesy, good communication skills, honesty, politeness, responsibility, integrity, competence, & a proper appearanc

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24
Q

Team Player

A

A member of a team who must do their part to provide quality patient care

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25
What are some characteristics of a good interpersonal relationship?
Positivity, assisting others in need, respecting the opinion of others
26
Leadership
The ability or skill to encourage people to work together & do their best to achieve a common goal
27
Characteristics of Leadership
Inspires others, is respectful, understanding, praises others, & gives credit
28
How do you deal with stress?
Stop, breathe, reflect, choose
29
Sender
One who creates a message to convey information to another person
30
Receiver
One who receives the message from the sender
31
Feedback
A method to determine whether a communication was successful
32
Listening
Paying attention to & making an effort to hear what is being said
33
Marie Curie
Isolated radium in 1910
34
Sir Alexander Fleming
Discovered penicillin in 1928
35
Albert Sabin
Developed an oral live virus polio vaccine in mid 1950’s
36
Dr. William DeVries
Implanted the first artificial heart
37
Carl Landsteiner
Classified ABO blood groups in 1901
38
Sigmund Freud
Formed the basis of psychology & psychiatry
39
Frances Crick & James Watson
Described the structure of DNA in 1953
40
Jonas Salk
Developed the polio vaccine using dead polio virus in 1952
41
Joseph Murray
Performed the first successful kidney transplant in 1954
42
Dr. Christian Barnard
Performed the first successful heart transplant in 1968
43
Louis Pasteur
Pasteurized milk to kill bacteria
44
Florence Nightingale
Founder of modern nursing
45
South African Healer
Root doctor, folk practitioner (community "mother" healer), voodoo healer
46
Asian Healer
Herbalist, physician, shaman healer (physician priest)
47
European Healer
Physician or nurse
48
Hispanic Healer
Native healers
49
Middle Eastern Healer
Traditional healers, physician
50
Native American Healer
Shaman medicine man
51
Living Will
Allows individuals to state what measures should or shouldn’t be taken to prolong life when the condition is terminal
52
Durable Power of Attorney
Permits an individual to appoint another person to make decisions regarding healthcare if the individual is unable to make decisions
53
Implied Contract
Obligations understood without verbally expressed terms
54
Expressed Contract
Stated in distinct & clear language, either orally or in writing
55
Privileged Communications
All information given to healthcare personnel by a patient
56
Contract
Agreement between two or more parties
57
Patient’s Rights
Factors of care patient’s can expect
58
Slander
Spoken defamation
59
Defamation
A false statement
60
Libel
Written defamation
61
Externships
Often required by health science education programs
62
Internships
Bridge between training program & professional life
63
Resigning from a Job
Better job offer, job better suited to your skills, interests, personal reasons
64
Criticizing Healthcare Facilities
Don’t criticize your healthcare facility to others
65
Sources of Job Openings
Newspaper ads, internet searches, job fairs
66
Purpose of a Cover Letter
To obtain an interview
67
Budget
Itemized list of living expenses
68
Fixed Expenses
House payment, utilities, car payments, insurance
69
Variable Expenses
Entertainment, clothing, donations
70
Importance of Budgets
Final step is to live by your budget & avoid overspending
71
Licensure
A government agency authorizes an individual to work in a given occupation after the individual has completed an approved education program & passed a state board test
72
Accreditation
Ensures that the program of study meets the established quality competency standards & prepares students for employment. For most healthcare careers, graduating from an accredited program is required before certification, registration, or licensure will be granted
73
Registration
A regulatory body in a healthcare area administers examinations & maintains a list of qualified personnel
74
Certification
A professional association or government agency regulating a particular health career issues a statement that a person has fulfilled the requirements of education & performance & meets the standards & qualifications established
75
Professional Organizations
Benefits, professional development, career information, influence, legislation, assistance with certification, registration, or licensure, financial support, code of ethics
76
The Five Career Pathways
Therapeutic services, diagnostic services, health informatics, support services, & biotechnology research & development
77
Employment Outlook in Healthcare
Health science is the largest & fastest-growing industry in the United States. The healthcare industry employs over 20 million workers in more than 200 careers
78
Associates Degree
Complete a two-year course of study at a community college or vocational-technical school
79
Master’s Degree
Usually one or more years of study beyond a bachelor’s degree
80
Bachelor’s Degree
Four-year course of study at a college or university
81
Doctoral Degree
Two or more years of study beyond a bachelor’s degree
82
Electronic Medical Record Acronym
EMR & EHR
83
Color Coded Filing Systems
Coded by physician, coded by insurance type, coded by patient name
84
Storage of Files
Files or cabinets must be conventionally located, fireproof, & equipped with locks, & records classified as active, inactive, or closed. Follow state requirements for record retention
85
Correct Telephone Technique
Developing the correct tone of voice, answering the phone promptly, identifying the agency/office & yourself
86
Answering Machine Function
Allows callers to leave a message
87
Electronic Mail
Confidential information should only be sent if an encryption program, firewall, or password is used
88
Parts of a Letter
Letterhead or heading, date line, inside address, salutation, subject line, body, complimentary close, signature, reference initials, enclosure notation
89
Numerical Codes for Insurance Forms
ICD-10 & CPT codes
90
Deposit Slips
Financial records for cash or checks received; monies are preferably deposited on a daily basis. Most agencies keep a copy of each deposit slip which must be accurate, double-check all math, note currency, coins, & checks deposited