Fair trading act Flashcards
What is puffery?
Puffery is statements that are so ridicules that no one could possibly believe them. The consumer law “ let the buyer beware” applies to anyone stupid enough to buy the product
What does the fair trading act cover?
The fair trading act covers all advertising and selling of goods and services by people in trade. It does not cover private sales
What does the Fair trading act not cover?
It does not cover private sales
What does the fair trading act prohibit?
The act prohibits misleading and deceptive conduct
false representatives
unfair practices
What is misleading or deceptive conduct?
If you receive information that has a false impression
What is false representatives?
When information you receive about goods and services is not true?
What is unfair trading practices?
An unfair practice is a selling method which is misleading or unfair
What is rain check?
A retailer can offer you a ‘rain check’. This means the shop will get more of the product they ran out of or a product of similar quantity size and value and sell it to you at a special advertised price.
What does Cavet Emptor mean?
Let the buyer beware. The consumer has the responsibility to be wise and careful when choosing to buy a good or service
3 examples of misleading or deceptive conduct?
Advertisements misleading you about a product e.g Brass bed heads are actually Brass plated
A sales man not telling you about a good or service when you ask a question or statement e.g Does the car burn oil
A false impression about a job you are applying for
3 examples of false representatives
Advertising 1 price but charging a higher one
Products labels incorrectly
- made in France label but made in Korea
No refund signs in shops
- failing to provide the service you state e.g city wide repairs
Unfair trading practice examples
Offering prices without intending to supply as stated
Bail advertising
Pyramid selling
