Fair Trading Act Flashcards

1
Q

What is puffery?

A

Puffery is statements that are so ridiculous that no one would possibly believe them.

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2
Q

What does the Fair Trading Act cover?

A

The Fair Trading Act covers all advertising and selling of goods and services by people in trade.

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3
Q

What does the Fair Trading Act not cover?

A

It does not cover private sales.

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4
Q

What does the Fair Trading Act prohibit?

A

The Act prohibits:

  1. Misleading and deceptive conduct
  2. False representation
  3. Unfair practices
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5
Q

What is misleading or deceptive conduct?

A

You have been mislead if the information you receive about goods or services gives you a false interpretation.

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6
Q

What is False Interpretations?

A

When the information you receive about a good or service is not true.

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7
Q

What is unfair trading Practices.

A

An unfair practice is a selling method which is misleading or unfair.

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8
Q

What is a Raincheck?

A

A retailer can offer you a ‘raincheck’. This means the shop will get more of the product they ran out of or a product of similar quality and value and sell it to you at the special advertised price.

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9
Q

What does Cavet Emptor mean?

A

Let the buyer beware. The consumer has the responsibility to be wise and careful when choosing to buy a good or service.

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10
Q

3 examples of misleading or deceptive conduct.

A
  1. Advertisements misleading you about a product. Brass Bed heads are actually Brass Plated.
  2. A salesman not telling you about a good or service when you ask a question or statement. Does you car burn excessive oil?
  3. A false impression about a job you are applying for.
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11
Q

4 examples of false representation?

A
  1. Advertising 1 price but charging a higher one.
  2. Products labelled incorrectly- made in France label but made in Korea.
  3. No refund signs in shops.
  4. Failing to provide the service you state e.g city wide repairs.
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12
Q

Unfair trading practice examples.

A
  1. Offering prizes without intending to supply as stated.
  2. Bait advertising.
  3. Pyramid selling
  4. Taking money without intending to supply good or service.
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