Fair Trading Act Flashcards

1
Q

What is Puffery?

A

Puffery is statements that are so ridiculous that no-one could possibly believe them. The consumer “let the buyer beware” applies to anyone stupid enough to buy the said product for the sole reason of growing wings.

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2
Q

What does the fair trading act cover? this one

A

The fair trading act applies to business people but does not cover private people. eg trade me

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3
Q

What does the fair trading act prohibit? this one

A

The act prohibits misleading and deceptive conduct
false representations
unfair practices

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4
Q

What is misleading or deceptive conduct

A

You have been misled if the information u receive about goods or services gives you a false impression.

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5
Q

What is unfair trading practices

A

An unfair practice is a selling method which is misleading or unfair. Some of the following practices are illegal under the Fair trading act.

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6
Q

What is a rain check

A

A retailer can offer you a ‘rain check’. This means the shop will get more of the product they ran out of or a product of a similar quality or value sell it to you at the special advertised price. Its a good idea to ask for a rain check.

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7
Q

What does Cavet Emptor mean?

A

Let the buyer beware. The consumer has the responsibility

to be wise and carful when choosing to buy a good or service.

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8
Q

3 examples of Misleading deceptive conduct

A

Advertisements misleading you about a product e.g a brass bed head are actually brass plated
A salesmen not telling you about a good service when you ask a question or statement.
A false impression about a job you are applying for

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9
Q

3 examples of false representation

A

Advertising 1 price but charging a higher one.
Products labelled incorrectly e.g made in Korea
No refund signs in shop
Failing to provide the service you stae e.g city wide

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10
Q

Unfair trading practice examples

A

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