Fair Trading Act. Flashcards
What is puffery ?
Puffery is statements that are so ridiculous hat no one could possibly believe them.
What does the fair trading act cover ?
The fair trading act covers all advertising and selling of goods and services by people in trade.
What does the fair trading act not cover ?
The fair trading act does not cover private sales.
What does the fair trading act prohibit ?
. Misleading and deceptive conduct
. False Representations
. Unfair Practices
What is misleading or deceptive conduct ?
You have been misled if the information you receive about
goods or services gives you a false impression.
What is false representations ?
You have had a false representation made to you when the information you receive about goods or services is not true.
What is unfair trading practices ?
An unfair practice is a selling method which is misleading or unfair.
What is a raincheck ?
A retailer can offer you raincheck. This means the shop will get more of the product they ran out of or a product of similar quality and value and sell it to you at the special advertised price. It’s a good idea to ask for a raincheck.
What does Cavet Emptor mean ?
Let the buyer beware. The consumer has the responsibility to be wise and careful when choosing to buy a good or service.
3 examples of misleading or deceptive conduct.
.Advertisements misleading you about a product. e.g. Brass Bed heads are actually Brass Plated.
.A salesman not telling you about a good or service when you ask a question or statement. e.g. Does the car burn oil. .A false impression about a job you are applying for.
3 examples of false representation.
. Advertising one price but charging a higher one
. Products labelled incorrectly e.g made in France label but made in Korea
. No refund sings in shops
. Failing to provide the service you state e.g. city wide repairs
3 unfair trading practice examples.
. Offering prizes without intending to supply as stated.
. Bait advertising
. Pyramid Selling
. Taking money without intending to supply good or service.