Factors affecting the Health Care System

Question 1

the application of medical science and technology in a manner that maximises its benefit to health without correspondingly increasing the risk

Answer 1

Donabedian

Question 2

3 components of quality:

Answer 2

• technical quality
• interpersonal quality
• amenities

Question 3

quality relates to the effectiveness of care in producing achievable gain

Answer 3

technical quality

Question 4

refers to the extent of accommodation of patient needs and preferences

Answer 4

interpersonal quality

Question 5

include features such as comfort of physical surroundings and attributes of the organisation of service provision

Answer 5

amenities

Question 6

defines quality care as the provision of care that exceeds patient expectations and achieves the highest possible clinical outcomes with the resources available

Answer 6

Ovretveit

Question 7

3 dimensions of quality:

Answer 7

• professional
• client
• management quality

Question 8

based on professional views of whether professionally assessed consumer needs have been met using correct techniques and procedures

Answer 8

professional

Question 9

is whether or not direct beneficiaries feel they get what they want from the services

Answer 9

client

Question 10

quality is ensuring that services are delivered in a resource-efficient way

Answer 10

management quality

Question 11

according to _______ good healthcare quality means “providing patients with appropriate services in a technically competent manner, with good communication, shared decision making and cultural sensitivity”

Answer 11

Schuster

Question 12

according to _______ quality is “the degree to which healthcare services for individuals and population increases the likelihood of desired healthcare outcomes and is consistent with the current professional knowledge”

Answer 12

Lohr

Question 13

______ defined quality healthcare as “consistently delighting the patient by providing efficacious, effective and efficient healthcare services according to the latest clinical guidelines and standards, which meet the patients needs and satisfies providers

Answer 13

Mosadeghrad

Question 14

attributes of quality healthcare grouped into 5 categories:

Answer 14

• environment
• empathy
• efficiency
• effectiveness
• efficacy

Question 15

factors influencing the quality of healthcare -3 categories:

Answer 15

• patient related factors
• provider related factors
• environmental factors

Question 16

patient related factors -themes:

Answer 16

• patient socio-demographic variables
• patient cooperation
• type of patient illness

Question 17

provider related factors -themes:

Answer 17

• provider socio-demographic variables
• provider competency
• provider motivation and satisfaction

Question 18

environmental factors -themes:

Answer 18

• healthcare system
• resources and facilities
• leadership and management
• collaboration and partnership development

Question 19

the Philippines is an _____ in Southeast Asia with 7,641 islands only about 2,000 of which are inhabited

Answer 19

archipelago

Question 20

3 geographic areas of the Philippines:

Answer 20

Luzon, Visayas, Mindanao

Question 21

located along the _______ and_______

Answer 21

pacific ring of fire, pacific typhoon belt

Question 22

the Philippines has a _______ of government

Answer 22

presidential form