Explaining Organizational Behaviour Flashcards
Organizational Behaviour
Organizational Behaviour: the study of the structure and management of organizations, their environments, and the actions and interactions of their individual members and groups.
Organization
A social arrangement for achieving controlled performance in pursuit of collective goals
Controlled Performance
Setting standards, measuring performance, comparing actual with standard and taking corrective action if necessary.
Organizational Dilemma
How to reconcile inconsistency between individual needs and aspirations, and the collective purpose of the organization.
Fundamental Attribution Error
The tendency to emphasize explanations of the behaviour of others based on their personality or disposition, and to overlook the influence of wider contextual influences.
Balanced Scorecard
An approach to defining organizational effectiveness using a combination of qualitative and quantitative measures to assess performance.
Quality of Working Life
An individual’s overall assessment of satisfaction with their job, working conditions, pay, colleagues, management style, organizational culture, work-life balance, and training, development and career opportunities.
Operational Definition
The method used to measure the incidence of a variable in practice.
Positivism
A perspective which assumes that the world can be understood in terms of casual relationships between observable and measurable variables and that these relationships can be studied objectively using controlled experiments.
