Exception Handling

Question 1

1. The warehouse operator performs the picking and notes a difference between the system quantity and the physical quantity in the storage bin. Which of the following can the warehouse operator enter?

A. A warehouse process type to determine the difference bin
B. An exception code to determine the follow-up function
C. A cost center or project code to which the difference should be charged
D. All of the above

Answer 1

An exception code to determine the follow-up function

Warehouse operators use the exception codes in case of unforeseen situations such as quantity differences. Whenever these exceptions arise, an exception code is required to describe in the system what the reason or cause of the exception is and trigger the follow-up action, for example, create a physical inventory document.

Question 2

2. During the picking process using radio frequency (RF) transactions, in case of inconsistencies, which standard functions can be executed in the background when you enter an exception code? (There are three correct answers.)

A. Cancel warehouse order
B. Adjust delivery document
C. Direct picking to another bin
D. Create bin replenishment
E. Generate workflow process

Answer 2

Direct picking to another bin
Create bin replenishment
Generate workflow process

The exception handling follow-on action can propose other sources if the quantity isn’t completely available. Exception handling can also create replenishment tasks to replenish the stock in the storage bin, create a physical inventory document, or trigger a workflow for approving the variance.

Question 3

3. When you create a customer exception code, which can be triggered by the system or entered by a user in case of unexpected situations. What assignment can you make for the custom exception code?

A. Workflow as follow-up action
B. Follow-on function for status management
C. Internal exception code
D. Business context

Answer 3

Internal exception code

Each exception code is assigned one or more business contexts. These business contexts are assigned to internal exception codes, which determine how the system should react when the exception codes are applied

Question 4

4. When you create a custom exception code, you assign one or more business contexts. What is determined by assigning business contexts to exception codes?

A. The business context that is assigned the internal exception code
B. The user groups
C. The work environment
D. The process for which the exception code can be used

Answer 4

The process for which the exception code can be used

The business context represents a business process for which an exception code can be applied. These business contexts are assigned to exception codes. The business contexts are then assigned to internal exception codes that determine how the system should react when the exception codes are applied.

Question 5

5. You want to set up a pick denial process in EWM. What configuration does not need to be performed?

A. Define external customer-specific exception codes or use SAP-delivered external exception codes and assign them to the internal, predefined exception codes

B. Enable the workflow process

C. Configure and activate pick denial at the warehouse level

D. Directly use an internal exception code for the pick denial process

Answer 5

Directly use an internal exception code for the pick denial process

Configuration for the pick denial process includes the following: Define the “external” exception codes representing the pick denial options, and assign them to the internal exception codes that are predefined in the EWM system. Enable the workflow process for a workflow process to be triggered. Activate pick denial at the warehouse level. Configure the pick denial processing actions. You can configure partial or full pick denial.

Question 6

6. You plan to set up exception processes for the new warehouse you’ve configured. For which activities can you configure the exceptions? (There are three correct answers.)

A. Picking
B. Putaway
C. Goods receipt
D. MFS
E. Production

Answer 6

Picking
Putaway
Production

Exceptions can be applied to almost any stock movement in EWM. Exceptions can be configured for picking and putaway movements, as well as for internal tasks, for process steps such as quality inspection, and for errors received from an MFS.

Question 7

7. To address the discrepancies between sending and receiving plants, which exception codes are used? (There are two correct answers.)

A. DIFE
B. DIFC
C. BIDP
D. BIDF

Answer 7

DIFE
DIFC

The exception code is DIFC for carrier responsibility and DIFS for sending warehouse responsibility in case of discrepancies regarding damage during transit or the sending warehouse not loading all the products physically on the truck.

Question 8

8. When the warehouse picker went to the storage bin as proposed by the warehouse tasks, they didn’t find any stock for the product. In this situation, which exception code is used?

A. BIDP
B. BIDF
C. CHBD
D. BIDU

Answer 8

BIDF

Because the warehouse worker didn’t find any stock in the proposed storage bin, they can apply full pick denial. This will create a physical inventory document to complete the counting and create another warehouse task to pick the product if the stock exists.