ExamTopics

Question 1

A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to
take a leave.

What should the project manager do next?

A. Consult the risk register for an appropriate planned risk response and implement. Most Voted
B. Revise the project management plan and move the task to a time when the technical resource will be available.
C. Review the business requirement with stakeholders and exclude the task assigned to the technical resource.
D. Update the lessons learned report and the risk log to reflect that this risk has materialized.

Answer 1

A. Consult the risk register for an appropriate planned risk response and implement.

Question 2

A team has just adopted an agile approach. During daily standup meetings, the team expressed concerns about task delays. The project leader worked with the product owner to get clarity on the features. The project leader asked the team to fast-track all product features to ensure delivery. Sprints are being completed but with either fewer features or low quality.

What should the project leader have done to ensure success?

A. Asked the team to create an impediment log and keep it updated for use in the next sprint planning
B. Directed teams to possible solutions that help in removing the impediments and contribute to a timely delivery
C. Suggested to the team to add impediments as work items in the product backlog to be fixed in the next sprints
D. Empowered the team to improve their processes, tools, and interactions to be more effective in delivery and removing impediments

Answer 2

D. Empowered the team to improve their processes, tools, and interactions to be more effective in delivery and removing impediments

Question 3

A team is delivering features to a customer at every iteration. After completing each iteration, the customer is invited for a review. However, the customer is frequently not available and the review is often delayed, which results in increased rework for the team.

What should the project manager do?

A. Include the customer in daily project activities to gain the required guidance
B. Plan ahead and define the best way to review the deliverables with the customer
C. Request the customer to clarify all requirements at the start of each iteration
D. Ask the customer to review the deliverables in each iteration based on their availability

Answer 3

B. Plan ahead and define the best way to review the deliverables with the customer

Question 4

A project manager is part of a team that is launching a series of features to comply with a new regulation. The team has only 6 weeks to release the features to the legacy applications. During the standup meeting, a software engineer indicated that the development of an important feature is on hold until the assigned designer completes a specific task. This delay is a serious road block to meeting the release date.

What should the project manager do?

A. Meet with the design team manager to inform them of the current status and request an additional designer
B. Ask the software engineer to move forward without completing the important feature
C. Contact the design team manager and ask to reconsider the priority list based on the latest situation
D. Meet with the designer to share the current status and develop a solution to complete the task

Answer 4

D. Meet with the designer to share the current status and develop a solution to complete the task

Question 5

A project manager is working with a customer’s team on a new project. Some product definitions and requirements are still not clear, but the customer wants to start activities as soon as possible. The organization is also expecting product delivery for a specific date due to a regulatory requirement. Due to the nature of the project, the project manager has decided to use a hybrid approach.

Why did the project manager choose a hybrid approach?

A. A hybrid approach will enable project activities to start immediately and allow for a plan for the requirements definitions
B. A hybrid approach will allow the project manager to revise the product specifications
C. A hybrid approach will allow for management of the requirement uncertainties as well as the date restriction
D. A hybrid approach will ensure the delivery date is accomplished and will eliminate product uncertainties

Answer 5

A. A hybrid approach will enable project activities to start immediately and allow for a plan for the requirements definitions

Question 6

A project team has expressed concern that certain remote team members are not able to collaborate with the larger project team due to their work schedule. The project manager is confused since the entire team is located in the same time zone and believes there are other factors at play.

What should the project manager do next?

A. Implement new options
B. Examine the team’s virtual needs
C. Rectify ground rule violations
D. Review performance formally

Answer 6

B. Examine the team’s virtual needs

Question 7

A company is implementing a project with team members located in different countries and time zones. Individual performance is satisfactory, but the team’s performance as a whole is low, especially in terms of group activities.

What should the project manager do?

A. Review and reassign team assignments
B. Facilitate communication and team building
C. Negotiate for new team members
D. Review and update the communications management plan

Answer 7

B. Facilitate communication and team building

Question 8

Five agile teams working together on a product recently performed release planning. Midway through the project, each team showed that their progress was on track. When all of the teams integrated at the product level, many integration issues were observed. The overall product release progress declined with predictions showing the committed content will not be able to be accomplished.

What should the project manager have done differently?

A. Performed a Scrum of Scrums on a regular basis to help the teams remove impediments
B. Formed a separate quality assurance team to test all items coming from each team at the end of each sprint
C. Arranged an online session on the integration concept and suggested tools to the teams
D. Ensured frequent and continuous integration of work to obtain early feedback and continuous learning

Answer 8

D. Ensured frequent and continuous integration of work to obtain early feedback and continuous learning

Question 9

A project manager is managing a construction project that is facing challenges. There is schedule overrun, cost overrun, and the client is unhappy with the specific scope progress.

What should the project manager do first?

Answer 9

A. Review the scope and project objectives.

Question 10

In a geographically distributed project team, the project team members continue to email status reports and update schedules after their weekly meeting discussions. However, the team is having difficulty tracking the changes and progress made.

What should the project manager do?

A. Facilitate training on version control and project artifacts.
B. Maintain separate document control via regions to avoid discrepancies.
C. Maintain a central repository of artifacts with a version control system.
D. Develop a document management software for version control.

Answer 10

C. Maintain a central repository of artifacts with a version control system.

Question 11

A project manager has been assigned to a project where collaboration with the business is a critical key factor. The project manager is not sure about which approach to use. A senior project manager has been assigned to help the project manager.

What advice should the senior project manager provide?

A. Work with the project manager to develop a new approach that will bring benefits to the project
B. Suggest using an agile approach since customer and team collaboration is critical for project success
C. Establish a project management methodology that requires the customer to provide daily updates to the team
D. Provide a project management template for the project manager to follow as a guide

Answer 11

B. Suggest using an agile approach since customer and team collaboration is critical for project success

Question 12

A project manager is managing a large project. A stakeholder has just discovered a new risk that has not been identified in earlier stages.

What should the project manager do?

A. Confirm to the stakeholder that the risk register has been completed and validated by all stakeholders
B. Perform a risk analysis directly with the stakeholder who raised the risk and update the risk register
C. Communicate the risk to the steering committee and request a mitigation plan from senior management
D. Add the risk to the risk register and reevaluate the register with help from the project team and stakeholders

Answer 12

D. Add the risk to the risk register and reevaluate the register with help from the project team and stakeholders

Question 13

A project manager is closing a project and preparing to hand it over to the operations team. During handover, a delayed invoice was submitted with a higher-than- planned cost against the project work. Consequently, project handover was delayed and the project’s reported completion costs were increased.

What should the project manager have done to avoid this situation?

A. Notified all vendors about the invoicing and nonpayment deadlines
B. Reviewed the total committed cost against the cost invoiced at project closing
C. Involved the finance team and discussed the issue with the vendor
D. Captured and reviewed all of the project work and related costs regularly

Answer 13

D. Captured and reviewed all of the project work and related costs regularly

Question 14

A project manager is assigned to a critical software development project. The team is using a hybrid approach and has divided development into four sprints. At the end of sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000.

What should the project manager do?

A. Fast track the project
B. Adjust the budget
C. Introduce a float
D. Adjust the project time line

Answer 14

A. Fast track the project

Question 15

A project manager is working with a co-located agile project team that has worked together long enough to be in the performing phase of team development. An unforeseen event has caused the team to be dispersed and they are now unable to co-locate.

What should the project manager do to keep the team performing as effectively as possible?

A. Ask the project sponsor and executive stakeholders to encourage the team to maintain their performance
B. Provide the team with virtual collaboration software and training on the software to minimize disruption
C. Transition the team from an agile approach to a predictive approach for better performance control
D. Evaluate project performance and step in if performance decreases to an unacceptable level

Answer 15

D. Evaluate project performance and step in if performance decreases to an unacceptable level

Question 16

A project manager is reviewing the requirements of a large program.

Which requirements should the project team prioritize to avoid getting fines?

A. Certifying sustainable products
B. Establishing company processes
C. Complying with new regulations
D. Developing new product lines

Answer 16

C. Complying with new regulations

Question 17

During the lessons learned workshop, one stakeholder mentioned that the project was unsuccessful as it did not deliver the expected business value.

What should the project manager do to address this concern?

A. Review the project management plan tasks with the stakeholders.
B. Review the business benefits realization plan with the stakeholders.
C. Review the project management plan budget with the stakeholders.
D. Review the communications management plan with the stakeholders.

Answer 17

B. Review the business benefits realization plan with the stakeholders.

Question 18

There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project.

To resolve this, which one of the following should be regarded with the highest priority?

A. Needs of the organization
B. Needs of the customer
C. Needs of the agile lead
D. Needs of the project manage

Answer 18

B. Needs of the customer

Question 19

A project team is using one of the visual management tools to identify dependencies. It was identified that domain knowledge from one team needs to be shared with another team to ensure the continuity of deliverables.

What should the project manager do?

A. Remove the dependency to eliminate the need for knowledge sharing.
B. Redistribute the team members so knowledge is available in both teams.
C. Merge both teams into one team so the knowledge is commonly available.
D. Request the respective teams to plan for knowledge-sharing sessions.

Answer 19

D. Request the respective teams to plan for knowledge-sharing sessions.

Question 20

A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not be able to provide assistance for 1 week.

How should the project manager address this situation?

A. Use project reserves to buy new equipment to avoid an impact to the critical path of the project
B. Schedule a meeting with the project sponsor to request a budget to buy or rent a new computer
C. Explore options with the IT department to expedite the necessary repairs based on criticality of the project
D. Ask the team member to find an innovative solution or workaround to overcome the issue and avoid project delays

Answer 20

C. Explore options with the IT department to expedite the necessary repairs based on criticality of the project

Question 21

A project manager works in a hierarchical organization. The project team members are used to being told what to do, and the performance reviews include the percentage of completion of the allocated tasks. After a conversation with the sponsor, the project manager realizes that they need to reassign a couple of tasks to meet the next milestone. This change can be perceived as poor performance by the current assignees.

What should the project manager do?

A. Organize a team meeting and inform the team members that, as the person accountable for delivery, they decided to change the task allocation
B. Ask the more experienced team member privately to take the task and inform the other team members that work has been reassigned
C. Ask the less experienced team member privately to stop working on the task and inform another team member that the work has been reassigned
D. Organize a team meeting to inform team members about a change in direction and work with them to change the task allocation

Answer 21

D. Organize a team meeting to inform team members about a change in direction and work with them to change the task allocation

Question 22

A project manager has just been hired to lead a project team in a hybrid environment. The team is working on a group of critical projects.

What should the project manager do to ensure the right environment and authority are in place to effectively deliver the projects?

A. Create a project steering committee aligned with existing organizational structures.
B. Develop a detailed project management plan to share with project resources.
C. Develop a detailed risk log and share it with all of the project stakeholders.
D. Appoint a self-organizing project team that is not influenced by organizational factors.

Answer 22

A. Create a project steering committee aligned with existing organizational structures.

Question 23

A building management system (BMS) project is in its commissioning phase and handover to the operations team will commence soon. However, the project manager noted that both the project and operation teams are not able to properly operate the BMS. As a result, there is an increased risk of the project schedule being delayed.

What should the project manager have done to avoid this situation?

A. Brought both teams together in a joint meeting to resolve the issue
B. Made some adjustments to BMS to be more suitable for the teams
C. Allocated a dedicated handover team at early stages of the project
D. Allocated proper resources for training on BMS in the project plan

Answer 23

D. Allocated proper resources for training on BMS in the project plan

Question 24

A project manager is assigned to a new project that will launch the digital version of a current product. Even though the product is well known, the vision for its digital version is not clear to the stakeholders.

What should the project manager do to increase value delivery?

A. Gather the team to create a comprehensive product roadmap but only commit to requirements for the next quarter
B. Create a visual task board with all of the relevant stakeholders to support backlog prioritization
C. Work with the team on the definition of a minimum viable product (MVP) and present it to the stakeholders
D. Use spikes to dig deeper into the technical challenges of the new product, thus reducing the technical risk

Answer 24

C. Work with the team on the definition of a minimum viable product (MVP) and present it to the stakeholders

Question 25

A project manager is managing an internal project that was poorly defined. Recently, the project manager received several change requests raised by the organization’s upper management.

What should the project manager do first?

A. Assess the time overrun, and start implementation to avoid additional delays
B. Motivate the team to avoid the frustration of working on a prolonged project
C. Request a provisional budget increase to avoid any budget overruns
D. Review the benefits of the proposed changes in relation to the business case

Answer 25

D. Review the benefits of the proposed changes in relation to the business case

Question 26

A project’s customer is furious. When the customer arrived at the project site, they discovered that one of their requirements was not met.

What should the project manager do?

A. Discuss and agree with the customer to implement the missing requirement
B. Refer to the requirements traceability matrix and analyze the requirement
C. Consult the scope management plan with the customer to understand the gap
D. Analyze the benefits management plan and implement the needed change

Answer 26

B. Refer to the requirements traceability matrix and analyze the requirement

Question 27

A project manager is evaluating a project and realizes that its earned value (EV) shows the cost spent is higher than the value delivered. The project manager then discovers that the team has been adding small features that are not part of the requirements.

What should the project manager do?

A. Request additional budget because additional features are being added
B. Ask the product owner to add the additional features to the requirements
C. Encourage the team to continue, as this will eventually help the customer
D. Ask the team to focus on and deliver only the agreed-upon features

Answer 27

D. Ask the team to focus on and deliver only the agreed-upon features

Question 28

A new law was published about zoning permits for telecom towers. This may cause cost and schedule overruns for the new network rollout.

What should the project manager do?

A. Meet the sponsor to ask for additional time and budget increase
B. Minimize the scope to catch the cost and schedule baseline
C. Update the project plan because the law is an obligation for the project
D. Assess and prioritize the impact of the new law on the project plan

Answer 28

D. Assess and prioritize the impact of the new law on the project plan

Question 29

A controller proposed a budget reduction for projects because the majority of implemented solutions resulted in little returns on investment (ROI) or operational improvements. The project manager objected and presented project assets showing all solutions having been demonstrated, accepted, and delivered within the relevant framework constraints. The project manager suggested that the issues may stem from the project evaluation and selection processes.

What was the project manager demonstrating?

A. Multiple stages of development that members may go through toward working formations
B. Cause-and-effect identification in root cause analysis toward achieving project value
C. Strategic negotiation techniques in determining budget priorities in future sessions
D. Risk management in addressing impediments, obstacles, and blockers to project success

Answer 29

B. Cause-and-effect identification in root cause analysis toward achieving project value

Question 30

Eight highly qualified experts have been assembled to work for a 6-month period on a specific aspect of an organization’s product development process.

How should the project manager support this team to succeed?

A. Define roles and targets for all team members and regularly follow up with one-to-one meetings to review progress.
B. Hand over control of specific aspects of their roles as experts and let them agree on their own timelines and targets.
C. Work with the team members to define the overall objective and support them to engage around the goal.
D. Bring in a senior colleague who is also an expert to ensure the team is on track to achieve the goals and objectives.

Answer 30

C. Work with the team members to define the overall objective and support them to engage around the goal.

Question 31

A project manager identifies an issue between two team members that is affecting the development of one of the deliverables during the second iteration of a project.

How should the project manager address this issue to avoid any impact to the project?

A. Send a warning to both team members indicating that if the issue continues, both will be removed from the project
B. Escalate both team members to their respective functional managers and let them take the appropriate actions
C. Contact the functional managers to request substitutes for the conflicting team members
D. Schedule a meeting with both team members to understand the issue and facilitate a solution that satisfies both parties

Answer 31

D. Schedule a meeting with both team members to understand the issue and facilitate a solution that satisfies both parties

Question 32

A project team is implementing a hosted system for a third party. Just before going live, the customer asks the project team to include additional functionality. The project team identified risks to the delivery date and informed the project manager that some of the requested functions are in conflict with the agreed scope.

What should the project manager do?

A. Discuss with the customer the risks identified and team’s concerns
B. Discuss with the team, estimate the effort, and raise a change request
C. Ask the customer to go live and add the new functionality in the backlog
D. Ask the team to deliver the functionality on the agreed go-live date

Answer 32

A. Discuss with the customer the risks identified and team’s concerns

Question 33

A state-of-the-art product was delivered at the end of a project life cycle. However, the customer claims the product was not designed to specifications.

What should the project manager have done to avoid this issue?

A. The customer’s requirements should have been captured and modified to meet the supplier’s standards.
B. The iteration review planning meeting should have been planned accordingly.
C. The customer’s requirements should have been captured in order to meet the customer’s standards.
D. The sprint retrospective meeting should have included necessary stakeholders.

Answer 33

C. The customer’s requirements should have been captured in order to meet the customer’s standards.

Question 34

A project manager has been asked for performance feedback regarding one of the team members. The project manager would like to gather additional input from the project team because there are no metrics in place for evaluating employee performance.

What should the project manager do next?

A. Identify levels of decision-making authority
B. Evaluate demonstrated task accountability
C. Determine the appropriate approach
D. Analyze team member influence

Answer 34

C. Determine the appropriate approach

Question 35

A new major road project is starting, and the contractor has contractually committed to submitting regular status reports and participating in integration meetings.
Halfway through the project life cycle, the contractor stops participating in meetings and submitting reports, stating these items consume too much time.

What should the project manager do first?

A. Assess the risk of the contractor not attending meetings and submitting reports for the rest of the project and escalate it to the project sponsor
B. Remind the contractor that they committed to attending meetings and submitting reports per the contract
C. Submit a claim for not fulfilling the contract terms and handle the claim in accordance with the alternative dispute resolution
D. Speak with the company’s lawyer and request that they demand the contractor fulfill their contractual commitments

Answer 35

B. Remind the contractor that they committed to attending meetings and submitting reports per the contract

Question 36

While finalizing project management plans, a customer provides the project manager with a new set of quality standards to which the final product must adhere.

What should the project manager do to ensure a smooth delivery of the product?

A. Involve the client in risk identification
B. Agree with the client on a new project charter
C. Involve the client in a performance gap analysis
D. Agree with the client on acceptance criteria

Answer 36

D. Agree with the client on acceptance criteria

Question 37

A project manager has been given a critical, 5-day window and is allocated a maximum of US$100,000 as a contingency reserve. Subsequently, the project manager drafted a course of action based upon the best available information. Overall, five actions were required to be completed at a cost of US$20,000 and a duration of 1 day each. After 3 days of work, the project manager completed two actions and spent US$80,000.

What should the project manager do next?

A. Complete all actions and then inform the client of the additional cost and schedule overrun needed to complete the project
B. Stop the work and raise a project change request to the change control board (CCB) for additional funds and a project schedule extension
C. As the CPI and SPI are greater than 1.0, reevaluate and prioritize the remaining actions
D. As the cost performance index (CPI) and schedule performance index (SPI) are less than 1.0, reevaluate and prioritize the remaining actions

Answer 37

D. As the cost performance index (CPI) and schedule performance index (SPI) are less than 1.0, reevaluate and prioritize the remaining actions

Question 38

During a system demo, a project stakeholder rejects the features completed from the most recent user stories. According to the stakeholder, the product does not meet the quality standards required by regulations.

What should the project manager have done to avoid this?

A. Ensured that the project sponsor understood the scope of the project to avoid any future complaints
B. Ensured the stakeholder concerns were properly addressed in the iteration to avoid future setbacks
C. Reviewed with the product owner that all acceptance criteria were met for the stories worked on in the iteration
D. Reviewed with the product owner that all the stories worked on in the iteration were in the project backlog

Answer 38

C. Reviewed with the product owner that all acceptance criteria were met for the stories worked on in the iteration

Question 39

A project is 70% complete when the project sponsor requests an additional deliverable.

What should the project manager do first

A. Negotiate with the project sponsor on the possible alternatives
B. Determine the possible impact of this change on all aspects of the project
C. Reject the request as being too late and leading to major scope creep
D. Submit the request to the change control board (CCB) for a decision

Answer 39

B. Determine the possible impact of this change on all aspects of the project

Question 40

A company initiated a departmental transformation project improving the processes for the organization using a predictive approach. This is a critical project for the organization and, in the middle of the project, the project manager noticed that one of the deliverables cannot be produced due to a missing technical skill.

What should the project manager have done to avoid this?

A. Asked the sponsor to identify all required skills during the planning of the project
B. Identified all required skills after the kick-off of the project
C. Planned all required training for the team during the on-boarding process
D. Identified all required skills during the planning of the project

Answer 40

D. Identified all required skills during the planning of the project

Question 41

A project manager is beginning a new project with very diverse team members. The project manager chose to use consensus building so the team can agree on and be engaged in how the project will be executed.

How should the project manager proceed?

A. Create an environment where the agreement is reached by a majority vote
B. Create an environment where the agreement is reached through discussion
C. Establish recurring brainstorming sessions to discuss project issues
D. Allow team members to contribute ideas in a stream-of-consciousness mode

Answer 41

B. Create an environment where the agreement is reached through discussion

Question 42

A project manager for a software technology project works in a matrixed organization with virtual teams. Unfortunately, the functional manager informs the project manager that there may not be any resources available to test the software.

What should the project manager do next?

A. Request a teleconference meeting with the sponsor to submit a change request to allow the development team to conduct testing
B. Engage with the functional manager to discuss details to obtain the required support C. Discuss testing requirements at the weekly project meeting to negotiate the best approach to test software
D. Send an email to the procurement specialist to negotiate with a company that specializes in software testing

Answer 42

B. Engage with the functional manager to discuss details to obtain the required support

Question 43

A project manager is leading a team of diverse individuals of all ages. The working hours for the project were set at the beginning of the project, and all team members agreed to the hours. However, later in the project, one of the team members informed the project manager that the previously agreed upon hours no longer work due to the team member’s personal commitments.

What should the project manager do?

A. Discuss the lack of dedication with the team member and their functional manager
B. Allow the most senior team members to decide the time that works for the team
C. Remove the team member from the project team to be fair to the other members
D. Reassess the team’s hours collaboratively so that the team is not impeded by the issue

Answer 43

D. Reassess the team’s hours collaboratively so that the team is not impeded by the issue

Question 44

A company is implementing a growth strategy by constructing a new production facility, which will soon move into the operation phase. Although a governance policy was already in place, the company must comply with new financial regulations that have been recently implemented. Compliance with the regulations will cause a major change in project scope.

How should the project manager respond to this requirement?

A. Perform an analysis to assess the Impact on the project.
B. Proceed with the existing company governance policy.
C. Escalate the issue to upper management and let them decide.
D. Directly comply with the financial regulations.

Answer 44

A. Perform an analysis to assess the Impact on the project.

Question 45

A project manager has been assigned to an emergency project that must be completed within the next few weeks. The project manager realizes this will have an impact on the local community. As the work is near a school, the project manager has engaged with them to understand their needs.

How should the project manager ensure the work continues smoothly?

A. Postpone the required work on the project until school holidays begin
B. Continue the work as planned and inform the school when the project team arrives on-site
C. Advise the school to close for the duration of the project work
D. Liaise with the school to include nonworking project hours during school start and finish times

Answer 45

D. Liaise with the school to include nonworking project hours during school start and finish times

Question 46

It is late at night on a weekend when a team member calls the project manager on the telephone. The team member is crying about the pressures of an upcoming deadline.

What should the project manager do?

A. Review the organization’s human resources (HR) policy.
B. Empathize with the team member and discuss next steps.
C. Ask the team member to send their concerns in writing.
D. Schedule a meeting with the team member for the next work day.

Answer 46

B. Empathize with the team member and discuss next steps.

Question 47

A project manager is working with the team to deliver a project in a company that uses different delivery methods. The project manager is concerned about the communication channels currently suggested by the project management office (PMO) because some information is taking too much time to reach the team members, causing negative consequences for delivery.

How should the project manager avoid this situation in the future?

A. Agree with the project team on a suitable collaboration and make sure information is shared at all times.
B. Use the same methods until the end of the current delivery and suggest new ones during the retrospective.
C. Refer to the policies and frameworks used at the company enterprise level and inform the project team members.
D. Tell the sponsor that the project manager will use their own communication model to ensure on-time delivery.

Answer 47

A. Agree with the project team on a suitable collaboration and make sure information is shared at all times.

Question 48

A company must implement a new regulation. The government has specified the date when the regulation will be enforced but has only provided high-level information on the regulation’s requirements. Therefore, changes in definitions are to be expected due to uncertainty.

Which life cycle should the project manager use for this project?

A. A predictive execution strategy
B. An iterative execution strategy
C. An agile execution strategy
D. A hybrid execution strategy

Answer 48

D. A hybrid execution strategy

Question 49

A project manager is managing a project that has a new sponsor who is cutting the budget.

As a servant leader, how should the project manager handle the budget cuts with the team?

A. Notify the project sponsor that the budget reduction will require a schedule slip and scope reduction.
B. Collaborate with the team to assess the impact of the change on the project and recommend an updated project plan.
C. Inform each team member that they must release a portion of their budget but must remain on schedule with no change to the scope.
D. Meet with the schedule coordinator and financial analyst to tell them which budget lines to reduce and where to release slack.

Answer 49

B. Collaborate with the team to assess the impact of the change on the project and recommend an updated project plan.

Question 50

An agile team has released the second version of its product, but the feedback is that the software has many bugs that compromise the user experience.

What should the project manager do?

A. Hire an external consultancy firm to focus on testing and quality control to avoid the issue in the future
B. Propose an internal program that offers incentives for the team members who find and fix bugs
C. Closely evaluate the skill set of the team, looking for technical gaps that need to be filed in order to improve quality
D. Facilitate the next retrospective meeting, focusing the team on analyzing root causes and proposing solutions

Answer 50

D. Facilitate the next retrospective meeting, focusing the team on analyzing root causes and proposing solutions

Question 51

In the initiating phase of a project, the project manager and team members are prioritizing the product backlog along with the product owner.

What should the project manager do next?

A. Produce a value-added product for the customer in each phase of the project.
B. Produce a value-added product for the customer as continuously as possible.
C. Produce a value-added product for the customer in the beginning of the project.
D. Produce a value-added product along with the supporting documentation.

Answer 51

B. Produce a value-added product for the customer as continuously as possible.

Question 52

Due to organizational changes, several key stakeholders are replaced by new ones in the middle of a project. As a result, numerous new requirements are raised.

What should the project manager do to ensure success of the project?

A. Review and prioritize new requirements with stakeholders to determine which change requests are needed.
B. Seek immediate approval to amend the project timeline and budget in order to deliver all new requirements.
C. Escalate the issue to the project sponsor and seek support to keep the original requirements.
D. Emphasize to the new stakeholders that new requirements are not allowed at this stage of the project.

Answer 52

A. Review and prioritize new requirements with stakeholders to determine which change requests are needed.

Question 53

An agile team is working on a project that will be launched in six countries. Each country has specific requirements in addition to the base offering. The estimates indicate it will take six months to develop the base offering and an additional month to finalize each country’s unique requirements. The expected revenue for the product is the same for each country.

Which release strategy should the project manager recommend?

A. An iterative-based strategy to maximize value by releasing the product to each country as it is finalized and ready for release in that country
B. A financial-based strategy to reduce the roll-out effort and costs by planning a single, bundled release to all countries at the same time
C. A risk-based strategy to maximize the perceived value of the product by launching it to the countries with the lowest technical complexity
D. A quality-based strategy to maximize post-market adoption by releasing the product to the countries with the lowest probability of reporting field issues

Answer 53

A. An iterative-based strategy to maximize value by releasing the product to each country as it is finalized and ready for release in that country

Question 54

A primary stakeholder is unable to join the project status meetings consistently. The project manager has been communicating with this stakeholder informally and regularly to ensure that the stakeholder is up to date on the project. However, the project manager has recently resigned and will not be meeting with the new project manager prior to departure.

How should the project manager ensure that the new project manager continues to update this particular stakeholder?

A. Ensure that the project team has been provided guidance on the specific needs of this stakeholder
B. Update the stakeholder engagement plan with the specific communication needs for the stakeholder
C. Ensure that the project documents contain specific instructions regarding the stakeholder
D. Update the communications management plan with specific information on stakeholder engagement

Answer 54

B. Update the stakeholder engagement plan with the specific communication needs for the stakeholder

Question 55

A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor’s developer has been reporting the same status for several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.

What should the project manager do next?

A. Update the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance
B. Conduct a project review with the project sponsor to explain the delay and add a developer to work with the vendor
C. Add the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track
D. Review the contract with the vendor to go over the financial penalty that is applicable to this situation

Answer 55

C. Add the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track

Question 56

A project manager for a software development company faces a number of financial risks in their project. The project manager needs to frequently check the strength and efficiency of the risk management process.

What should the project manager use to accomplish this?

A. Brainstorming session
B. Stakeholder register
C. Assumption log
D. Audit meeting

Answer 56

D. Audit meeting

Question 57

Atypically high-performing team member has started to demonstrate a performance drop as well as some aggressive behaviors toward other team members in meetings. The project manager has worked with this individual for many months on this project and has not seen this type of behavior before.

What should the project manager do?

A. Discuss the individual’s behavior with the other team members to determine if they have noticed and know what is going on
B. Attend more team meetings to observe the team more closely to determine the root cause
C. Discuss the project manager’s observations with the individual to determine why they are behaving this way
D. Discuss their performance with the team member’s functional manager as well as human resources (HR) and discuss next steps

Answer 57

C. Discuss the project manager’s observations with the individual to determine why they are behaving this way

Question 58

In a newly formed project team, one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team.

What should the project manager do?

A. Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges
B. Set up team-building activities with the project team members to reduce tension
C. Ask the team member to enter this potential schedule delay in the risk register
D. Actively listen to the team member and identify ways to support their needs in completing the tasks

Answer 58

D. Actively listen to the team member and identify ways to support their needs in completing the tasks

Question 59

A project is being delayed due to a large amount of rework caused by a quality problem that is impacting the critical path.

What should the project manager do?

A. Report the delay with rectifying actions to the project management office (PMO).
B. Re-baseline the project schedule to absorb the delay.
C. Notify the project steering committee about the cause of the delay.
D. Report the delay with rectifying actions to the change control board (CCB) for review.

Answer 59

D. Report the delay with rectifying actions to the change control board (CCB) for review

Question 60

An experienced project manager is managing a multi-million dollar agile project. The project manager communicates the ground rules to the team, but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules.

What should the project manager do first to ensure team adherence to the ground rules?

A. Ask the functional manager to replace team members not following the ground rules.
B. Schedule a meeting with the project team to reinforce the ground rules.
C. Notify the project sponsor about this behavior and ask the sponsor to take disciplinary action.
D. Contact human resources to request a written warning letter be sent to team members not following the ground rules.

Answer 60

B. Schedule a meeting with the project team to reinforce the ground rules.

Question 61

A project manager has been assigned a low-priority project that includes new team members with no previous formal project experience. The project team has requested deadline extensions for the first development increment twice already.

What should the project manager do to support the team?

A. Provide feedback to the team using project performance evaluations.
B. Include buffer time in the schedule to absorb future delays.
C. Escalate the impact on the schedule to the project sponsor.
D. Create a change request to extend the project’s duration and costs.

Answer 61

A. Provide feedback to the team using project performance evaluations.

Question 62

A customer has provided excellent feedback on the project. However, a key project resource is leaving the company.

Which measure should mitigate the impact of this key resource’s departure?

A. Establish a proactive knowledge-sharing plan
B. Offer a new contract to the resource who is leaving
C. Develop a contingency budget to replace the key resource
D. Update the risk register and inform the customer

Answer 62

A. Establish a proactive knowledge-sharing plan

Question 63

A project manager is working on an enterprise resource planning (ERP) initiative that contains stakeholders spanning numerous business lines. The project manager begins to identify, evaluate, and categorize the stakeholder relationships to the program.

What is the purpose of this process?

A. Identify all stakeholders who can positively affect the project
B. Identify all stakeholders who can negatively affect the project.
C. Incorporate the needs of all stakeholders into the communications management plan
D. Incorporate only primary stakeholders into the communications management plan

Answer 63

C. Incorporate the needs of all stakeholders into the communications management plan

Question 64

A company just started managing a project using an agile approach. Due to this change, the general manager is worried about the scope definition process for upcoming projects.

What should the project manager do to ensure the project scope is completely defined?

A. Meet with the general manager and convince them to return to using predictive approaches to avoid any risk
B. Ask the general manager to review every requirement to ensure all projects will deliver the requested products
C. Ask for a budget increase to implement a double-check process to ensure every business need is included in the requirements
D. Help sponsors and stakeholders craft the product vision, and bring the team and product owner together to clarify expectations

Answer 64

D. Help sponsors and stakeholders craft the product vision, and bring the team and product owner together to clarify expectations