Examples Flashcards
MDT *
HOOK
According to the Association of Police and Crime Commissioners half of all murders and half of all acquisitive crime is drug related.
RESULT
I’d like to give you an example about how my actions took Swinton from one of the lowest compliance MDT rates of around 55% to the highest compliance rate of 85% within a month.
SITUATION
MDT are a drugs test for the presence of cocaine or heroin in someone’s system. All adult detainees arrested for trigger offenses (acquisitive crime, begging, class A drug offenses) should be tested.
Every month data is released for each site on its compliance rate for MDT which is a figure calculated against the number of adults who come into the suite accused of a trigger offense against the number of tests completed.
AIM
My aim was to look into the data and identify why our compliance rate was so low and to then rectify the issue and to significantly improve the compliance rate.
ACTION
- Requested raw data on spreadsheet
- Validated and verified all the data against the custody record.
- Many records showed that DP lived outside of GMP and therefore didn’t qualify so figures not as bad as first thought.
- Created extra columns to identify which groups where on duty against when each detainee was brought into custody From that data I identified that two groups were poor at completing the tests.
- Also identified that when MDT were handed over to other groups due to the DP not being fit, often missed.
- Spoke to Sgts on all groups to identify what their process was to ensure MDT’s were getting done.
- Took the good practice from the two good performing groups.
- Identified floors in the failing groups.
- Spoke to the CDOs from the failing groups to identify why tests were missed.
- I was told:
- Didn’t know which’s DP’s required it for which offences.
- Didn’t know previous group had not done it.
- Didn’t know where cartridges for the machine were kept.
- Decided to put standardized procedure in place.
- All Sgts to complete MDT authority sheet on booking in and to place in designated tray.
- MDT column to be created on whiteboard indicating if required and if completed.
- Posters put up in biometrics room
- MDT box on handover sheet
- C&C Sgts to own process and be held accountable
- Briefed all teams on new process
- Sent out email with process
- Began to put as PDR objective for Sgts
- Performance email sent out showing each teams compliance rate compared to each other to introduce some competition amongst teams
RESULT
Around a 30% increase in compliance.
Went straight to top performer.
Keep on monitoring to check process stuck
LEARNING
Standardized process
Checks and measures
Accountability
Competition
HMIC Changes *
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
CDO Drink Drive Quiz
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
Sergeant memes/inappropriate comments on Teams *
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
Custody Sgt sickness / medically redeployed *
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
Refused detentions / Is it supported *
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
Swinton Team Build
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
1st January / Over subscribed *
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
Refused Geo / AVRO *
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
Sam not doing visits
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
A Relief / Death in Custody *
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
Martin / Death in Custody
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
Claire Bramhall - Cheadle DP *
HOOK
RESULT
SITUATION
Female 54 DP
- low mental age
- renal failure
- bariatric
- wore a catheter
- diabetic
- need a wheelchair to transport, police van not suitable.
Entered custody Saturday PM - FTA warrant
Refused to go Monday AM
- virtual court, refused to come out of cell,
- laptop taken to cell, DP hid under blanket
- Magistrate remanded her to next day
Geo refused Tuesday AM due to meds
- after first not happy about wheelchair at court
- then didn’t have her own wheelchair
- then refused to take as diabetic and had not had insulin (DP refusing to eat breakfast as too early and insulin can’t be given without eating first).
Went Wednesday AM - In custody for 91hrs
No one taking ownership
AIM
Get GeoAmey to take DP to court.
ACTION
I was bronze on the Tuesday night.
No one taking ownership of situation, Geo could refuse again on Tuesday.
Decided to put a plan in place.
FWO
To introduce herself to DP, befriend
Ask her about breakfast
Authorised getting her something from supermarket using petty cash
MITIE
To see DP before going off.
To declare fit.
To agree that they would go to court to administer insulin if required (as per drugs at hospital)
GEOAMEY
Called Geo to get their special transport to turn up as late as possible so DP could eat and be fit.
CHALLENGES
Getting agencies to agree and commit and to hand over to other staff.
Handed over to morning Insp, if Geo refused to take again, vehicle not to leave van dock with Bronze being informed and challenging with senior management.
RESULT
IMPACT
LEARNING
Bolton Riots
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
Child Detention Times
HOOK
RESULT
SITUATION
AIM
ACTION
RESULT
LEARNING
