Exam2 Flashcards
Three theories of group development
Linear perspective
Cyclical perspective
Peendular perspective
Define group/team
Two or more Powell who interact with a common purpose
Steiner model and ringelmann effect
Steiner model
Actual productivity=potential productivity
Ringelmann effect
Individuals performance decreases as number of people in group increases
Social loafing & contributing factors
Individuals performance increases as number of people in the group increase
Strangers, not caring
Define cohesion / task cohesion and social cohesion
A dynamic process reflected in the tendency for a group task to stick together
Task
Teams ability to work together for a goal
Social
Degree team members like each other
Four characters of cohesion
Multidimensional
Affective
Dynamic
Instruct mental
Four antecedents of cohesion
Freebie
Define leadership
Art and science of influencing othes through credibility capability and commitment
Trait approach to understand leadership
Focus on leader not follower
Having a leader with certain traits is critical
Interaction approach
Both person and situation factors must be jointly consider in order to understand effect leadership
Four consequences of leadership
Cohesion
Performance
Motivation
Satisfaction
Purpose and types of communication
Purpose Information, motivation, Persuasion, evaluation, problem solving Types Group Interpersonal Intrapersonal Non verbal
Active listening supportive listening aware listening
Active- Paraphrase
Supportive- communicate you are listening
Aware-realize that people act individually to the way you communicate
6 types of group communication
Answer
10 non verbal communication
Physical appearance Paralanguage Olfactics Proxemics Environmental Haptics Artifacts Chronemics Kinesics Silence
