Exam tips and notes

Question 1

Techno babble

Answer 1

use of jargon and tech terms to intimidate or silence a challenge to a tech issue. DO NOT USE.

Question 2

ESD

Answer 2

Electrostatic Discharge, all computers are protected against these and only need to be concerned with when you have opened a computer.

Question 3

Anti static bag

Answer 3

put components in them, not on them

Question 4

ESD enviroment

Answer 4

much more likely in dry and cool places

Question 5

ESD strap

Answer 5

must be in contact with your skin to work

Question 6

Disconnect power

Answer 6

always disconnect the supply of power when working on a pc

Question 7

Pink anti static bag

Answer 7

keeps the bag from producing static and is mild protection from damage

Question 8

silvery anti static bags

Answer 8

protect from esd, emi, and RFI

Question 9

Non contact thermometer

Answer 9

useful tool to get temps, and safe

Question 10

Back up device

Answer 10

always backup device before working on it

Question 11

Core knowledge for techs

Answer 11

combination of trouble shooting and fundamental understanding

Question 12

Component names and connectors

Answer 12

Memorize all the component names

Question 13

Linux Distros

Answer 13

Linux comes in many variety of versions, 1102 exam focuses on features common to all distros

Question 14

Windows 10 features

Answer 14

the exam is looking for windows 10 features , tools , and control panels

Question 15

Microsoft store

Answer 15

download windows apps directly

Question 16

Powershell

Answer 16

reg and admin powershell are both provided

Question 17

Windows tools

Answer 17

accessed by right-clicking the start button

Question 18

Device manager

Answer 18

enables you to examine the state of all hardware and drivers in a windows pc

Question 19

Microprocessor

Answer 19

accepted term is CPU

Question 20

8088

Answer 20

first cpu to use AX-DX

Question 21

overclocking

Answer 21

running a cpu faster than it was built for by changing settings

Question 22

B

Answer 22

BYTE

Question 23

b

Answer 23

bit

Question 24

CPU sockets

Answer 24

they are not one size fits all

Question 25

ARM

Answer 25

Advanced Risc Machine

Question 26

arrangement of 64, 86

Answer 26

the exam sometimes reverses the numbers for cpu’s

Question 27

ARM Ltd

Answer 27

do not have model names or code names, they license out to other companies

Question 28

PSU

Answer 28

power supply unit, also called FRU field replaceable unit