Exam Theory Term 3 Flashcards
what is the hospitality industry?
The hospitality industry refers to various businesses and services linked to leisure and customer satisfaction. A defining aspect of the hospitality industry is that it focuses on ideas of luxury, pleasure, enjoyment, and experiences instead of catering to necessities and essentials.
personal hygiene in kitchen?
- wash and dry your hands thoroughly before handling food and during
- never smoke, chew gum, spit
- never cough or sneeze over food, or where food is being prepared or stored
- wear clean protective clothing, such as an apron
- tie back or cover long hair
- keep fingernails short so they are easy to clean, and don’t wear nail polish because it can chip into the food or fake nails
- no wearing jewellery
what is bullying & harassment in the workplace?
Bullying is repeated, unreasonable behaviour directed towards a worker or group of workers that creates a risk to health and safety.
What is direct bullying?
Direct bullying acts include actions that are observable e.g. acts of physical aggression, pushing shoving etc
what is indirect bullying?
Indirect bullying are characterised by threatening the victim and acts not always directly observable e.g spreading gossip, name calling, silent treatment, staring, giggling
what can bullying be classified as?
Bullying in the workplace can be classified as verbal, physical, psychological or sexual
what is verbal bullying?
verbal bullying is when an individual uses verbal language (e.g., insults, teasing, etc) to put people down repeatedly
what is physical bullying?
where someone uses their body or an object to hurt or scare another person
what is psychological bullying?
Psychological bullying can be defined as any kind of intentional and purposeful mental abuse
what is sexual bullying?
Sexual harassment is an unwelcome sexual advance, unwelcome request for sexual favours or other unwelcome conduct of a sexual nature which makes a person feel uncomfortable
what does food legislation do?
To ensure safety, stability and continuity within the hospitality industry, laws and regulations are in place to protect customers, employees and employers.
what is the government’s role in food legislation?
to ensure that its population has access to a safe food supply. Each of the three levels of government has defined roles and responsibilities including:
- Development and implementation of a food safety program for a food premise
- Responding to unsafe and/or unhygienic food production premises
- Food product recalls
What is a food safety program?
A food safety program is a document by a food manufacturer, restaurant or food outlet that is out in place to ensure that food sold to the Australian consumer is safe for consumption
Purpose of a food safety program?
Its purpose is to make sure that all food is safely manufactured, prepared, served or sold
Who enforces a food safety program?
National, state and local authorities all have key roles in developing, enforcing and monitoring food safety programs
what is FSANZ?
Food Standards Australia New Zealand (FSANZ) is a statutory authority in the Australian Government Health portfolio. FSANZ develops food standards for Australia and New Zealand.
What is the Food Act 1984 (Vic)?
The purpose of the Act is to ensure that food for sale is both safe and suitable for human consumption. The Act also prohibits any misleading conduct in connection with the sale of food and gives legal effect to the Food Standards
what is food poisoning?
Food poisoning is an illness caused by eating food which is naturally poisonous or has been contaminated with toxic chemicals or pathogenic micro-organisms.
what is food spoilage?
Food spoilage results when microbiological, chemical, or physical changes occur, rendering the food product unacceptable to the consumer.
Food spoilage is responsible for a significant amount of economic loss, due to wastage, in the food and catering industry.
what are symptoms of food poisoning?
- abdominal (tummy) cramps
- nausea
- vomiting
- diarrhoea
- fever
- headaches
what is cross contamination?
Cross-contamination is the physical movement or transfer of harmful bacteria from one person, object or place to another.
how to prevent cross contamination?
Maintain clean clothes
Wear required personal protective clothing
Mind Your Cutting Boards.
Wash Your Hands
Properly Rinse Produce
Clean All Surfaces
what is the 2/4 hour rule used for?
good way to make sure potentially hazardous food is safe even if it’s been out of refrigeration
what is the 2/4 hour rule?
Food held between 5°C and 60°C for less than 2 hours can be used, sold or put back in the refrigerator to use later.
Food held between 5°C and 60°C for 2-4 hours can still be used or sold, but can’t be put back in the fridge.
Food held between 5°C and 60°C for 4 hours or more must be thrown away.
The time between 5°C and 60°C is cumulative—that means you need to add up every time the food has been out of the fridge, including during preparation, storage, transport and display.
what is HACCP?
HACCP is a management system in which food safety is addressed through the analysis and control of biological, chemical, and physical hazards from raw material production, procurement and handling, to manufacturing, distribution and consumption of the finished product.
what does HACCP stand for?
H - Hazard (danger to health)
A - Analysis (Investigation of the hazard)
C - Critical (Crucial for containment)
C - Control (Handling the conditions)
P - Points (Position in the progress)
what is mise en scene?
- means everything ready and in its place
- refers to all the preparation before the actual cooking begins
- ensures a smooth and even workflow
what are common tasks of mise en scene?
-Ordering ingredients
-Correct selection of recipe
-Selection of required ingredients
-Weighing and measuring
-Selection and preparation of equipment
-Preparation of ingredients
what is a brunoise?
fine dice
what is chiffonade?
shredding
what is julienne?
match stick cuts
what is macedoing?
small dice
what is paysanne?
slicing your ingredient thinly but keeping with its natural shape
what is carre?
large dice
what is rondelle/washer?
cut round in shape
what is wedges?
quarters
what is slicing?
to cut across the grain into thin, uniform pieces
what is mincing?
finest level of chopping
what is baton?
thick stick cut
what is tourne/chateau?
curved slices
What is the difference between used by and best before dates?
Foods should not be eaten after the use-by date and can’t legally be sold after this date because they may pose a health or safety risk. Most foods have a best-before date. You can still eat foods for a while after the best-before date as they should be safe but they may have lost some quality.