EXAM Review Flashcards
What is leadership?
A learned ability, influenced by ones personality traits, extroversion, morals, influence, & skills
Leadership through History
- 1900’s based on obedience
- 1930’s based on personality
- 1940’s based on persuasion or coercion
Approach
General way of thinking about leadership
- not necessarily based on research
Theory
A set of hypotheses/principles that provide a predictive framework
Assigned Leadership
Individual occupying position of superiority in the group thus they’re the leader
Emergent Leadership
Others perceiving, supporting, & accepting individuals as most influential & most respected
Referent Power
Followers liking of the leader
- popularity
Expert Power
Followers perceive leaders competence
Legitimate Power
Having status or formal job authority
Reward Power
Ability to provide rewards to others
Coercive Power
Ability to punish or penalize others
Information Power
Having knowledge that others want or need
Leading vs Managing
Managers do things right but leaders do the right thing
Overarching Function
Providing order & consistency
- In management
Primary Function
Produce change & movement
- in leadership
Trait Leadership Definition
“Arises from relatively coherent & integrated patterns of personal characteristics known as leader traits, that reflect range of individual differences & foster consistent leadership effectiveness”
Types of Traits
height, intelligence, extroversion, fluency, personality, self-confidence, persistence, determination, outgoing, friendly, dependable, diligent, empathetic
The Big 5 - OCEAN (defines traits)
Extraversion - tendency to be sociable, assertive, & positive
Conscientiousness - tendency to be thorough, organized, dependable, & decisive
Openness - tendency to be informed, creative, insightful & curious
Neuroticism - tendency to be depressed, anxious, insecure, & vulnerable
Agreeableness - tendency to be accepting , conforming, trusting, & nurturing
Emotional Intelligence (EQ)
- EQ is the ability to identify & manage own emotions and others emotions too
- If one has good EQ they can; name emotions, understand emotions impact on brain, understand the meaning of emotions, & can talk self down to calmer state
Process Leadership Definition
“leadership is a process whereby an individual influences a group to achieve a common goal”
Process Leadership Skills
Technical - knowledge & proficiency regarding specific work or activities including; competencies, analytical ability, & ability to use appropriate tools & techniques
Human - knowledge & ability to work with people such as; ethical decisions & conflict resolution
Conceptual - ability to work with ideas & concepts such as; problem solving & strategic planning
Concern for Production
how leader is concerned with achieving tasks such as; policy decisions, workload, & product development
Concern for People
how leaders attend to people in the organization such as; building commitment, trust, & provide good working conditions
Transactional Behaviours
Exchanges between leaders & their followers such as; you attend class & you get quiz points
Transformational Behaviours
When leader engages with others & creates connections that raise levels of motivation & morality in leader
Theory X
“people dislike work, need to be controlled & directed, prefer security over responsibility”
Theory Y
“people like work, self-motivated, & accept & seek responsibility”
Authoritarian Process
- Theory X
- Followers need controlling & direction
- Leader is in charge & sets the goals
- Communication between followers is discouraged
Democratic Process
- Theory Y
- Followers capable of working on own
- Leaders work with followers & goals mutually set
- Communication encouraged between followers
Laissez-Faire Process
- Neither X or Y perspective
- Leaders do not try to control, but also don’t provide direction
- Goals may not be set
- Essentially “non-leadership”
◦ Example: Impoverished Management (bottom left corner of leadership grid
Direct Behaviours
- Help group members accomplish goals by giving directions, establishing goals and methods of evaluation, setting timelines, defining roles, and showing how the goals are to be achieved
Supportive Behaviours
- Help group members feel better about themselves, their coworkers, and the situation
Directing Style (Competence vs Commitment)
- Low competence & High commitment
- High directive; low supportive
- eg. Military
Coaching Style (Competence vs Commitment)
- Low competence & Low commitment
- High directive & High supportive
- eg. Math teacher
Delegating Style (Competence vs Commitment)
- High Competence & High Commitment
- Low directive & Low supportive
- eg. Robotics team
Supporting Style (Competence vs Commitment)
- High competence & Low commitment
- Low directive; high supportive
- eg. Tired volunteers
Leader-Member Exchange Theory (LMX)
- highlights the differences that may exist between the leader and each of the followers
2 Types of Followers
In-group members - those that are given expanded and negotiated role responsibilities and given more opportunities
Out-group members - those that were limited to defined roles based on the employment contract, did the bare minimum
Servant Leadership Approach
- Leader cares more about group success than own
- Similar to democratic approach
What is Authentic Leadership Approach & it’s 4 Components?
- Focus is on leaders being genuine in thoughts & actions
- 4 main components:
◦ Self-awareness - know what you stand for
◦ Relational transparency - honest and straightforward
◦ Balanced Processing - fair and objective
◦ Internalized Moral Perspective - does the right thing
Full Range Leadership Model
- Idealized influence
- Inspirational motivation
- Intellectual stimulation
- Individualized Consideration
- Contingent Reward
- Management by Exception (active)
- Management by Exception
- Laissez-Faire
4 parts of the full range leadership model relating to Transactional Leadership
5.) Contingent reward: Contracts Exchange of rewards for effort, promises rewards for good preformance, recognizes accomplishments
6.) Management by exception (active): watches and searches for deviations from rules and standards, takes corrective action
7.) Management by Exception (passive): intervenes only if standard are not met
8.) Laissez-Faire: Abdicates responsibilities, avoids making decisions
4 parts of the full range leadership model relating to Transformational Leadership
1.) Idealized Influence: Provides vision and sense of mission, installs pride, gains respect and trust
2.) Inspirational motivation: communicates high expectations, uses symbols to focus efforts, expresses important purposes in simple ways
3.) Intellectual Stimulation: promotes intelligence, rationality, and careful problem solving
4.) Individualized Consideration: gives personal attention, treats each member individually, coaches, advises
The Combination Lock (key 1/9 to leadership success)
The interaction among your leadership traits, the characteristics of your followers (competence, commitment), and the nature of the situation (emergent vs assigned, type of power)
The Ignition Key (key 2/9 to leadership success)
The leader’s vision, including their motives for influencing others
The Golden Key (key 3/9 to leadership success)
The importance of ethics, including the character of the leader (integrity)
The Front Door Key (key 4/9 to leadership success)
The empowerment of people combined with the leader’s practice of servant leadership
The Vault Key (key 5/9 to leadership success)
The leaders mastery of leadership skills
- human, technical, & conceptual skills
The Skeleton Key (key 6/9 to leadership success)
*Ability to persuade & understand people
The leaders ability to understand people and persuade them to do things, including being sensitive to their needs, being skilled in listening and speaking
The Multiplication Key (key 7/9 to leadership success)
The leaders ability to delegate tasks and tap into the potential of followers
The Master Key (key 8/9 to leadership success)
- Ability to develop & bring out the best in others
The leaders ability to develop others and bring out their best in personal growth and task performance, including the ability to lead people through change and maintain adaptive capacity
The Score Key (key 9/9 to leadership success)
- Ability to achieve results
The leaders ability to achieve results, including the degree of discipline the leader has developed in followers, and the effective use of corrective actions.
What is an Ethical Dilemma?
An ethical dilemma forces leaders to choose between two “rights” or “goods”
- eg.) honesty vs loyalty, individual vs group, short-term vs long-term, justice vs mercy
What is Perspective-Taking?
Perceiving a situation or problem from the point of view of another person
What are Morals?
specific beliefs and behaviours we hold about what is good or bad
What are Values?
refer to the objects, concepts, ideas upon which you place great worth
What is Ethics?
a systematic approach for making “right” decisions, which are motivated by your values and constrained by your morals (hence: ethical decision making) - refers to the process
What is Deontology?
Behaviour based on clear rules of what is right
Absolute Moral Objectivism
- Deontology variation
- Rules apply to all & apply in all situations
Situational Moral Objectivism
- Deontology Variation
- Rules can be broken in some situations by some people
Cultural Moral Objectivism
- Deontology Variation
- Rules vary depending on cultural beliefs
Individual Moral Objectivism
- Deontology Variation
- Rules vary depending on own beliefs
What is Teleology?
- Behaviour is based on what is a good outcome
Utilitarianism
- Teleology Variation
- Greatest good for greatest number
- Outcome best for all