Exam questions Flashcards

1
Q

Strategic planning process

A

Analysis - choice - implementation

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2
Q

Benefits of strategic planning

A

Why do rational?

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3
Q

Strategy formation

A

Rational vs emergent

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4
Q

View / perspective on strategy

A

Positioning vs resource-based

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5
Q

Wider environmental factors

A

PESTEL

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6
Q

Environmental analysis

A

PESTEL

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7
Q

Competitive environment

A

Porter’s five forces

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8
Q

Market attractiveness

A

Porter’s five forces

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9
Q

Competitive advantage of nations

A

Porter’s diamond

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10
Q

Sources of competitive advantage

A

Critical success factors

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11
Q

Product portfolio analysis (2)

A

(1) Product life cycle

(2) BCG matrix

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12
Q

Resource analysis

A

9 Ms

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13
Q

Corporate appraisal

A

SWOT

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14
Q

Current strategic position

A

SWOT

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15
Q

Basis of strategy

A

Porter’s generic strategies

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16
Q

Competitive positioning (2)

A

(1) Brand positioning

(2) Bowman’s clock

17
Q

Stakeholders

A

Mendelow’s matrix

18
Q

Value drivers

A

Value chain

19
Q

Cost drivers

A

Value chain

20
Q

Strategies for growth

A

Ansoff’s matrix

21
Q

Evaluate strategic options

A

Suitability, acceptability, feasibility

22
Q

Methods of growth

A

Lynch’s expansion methods

23
Q

Organisational structure (2)

A

Mintzberg

Handy

24
Q

Marketing initiatives

A

4Ps

25
Q

Marketing plans (3)

A

Research
Segmentation
4 Ps

26
Q

Service marketing

A

7Ps

27
Q

How to manage change (2)

A

Lewin’s Force field

Lewin’s Iceberg

28
Q

Resistance to change (2)

A

Cultural barriers

Personnel barriers

29
Q

Dealing with resistance to change

A

Kotter

30
Q

Performance measurement

A

Balanced scorecard

31
Q

Pricing

A

4Cs

32
Q

Knowledge management

A

Tacit / explicit

33
Q

Information

A

ACCURATE

34
Q

Governance

A

Direction and control
Power source
Risk management

35
Q

Factors to consider before entering market

A

5 forces – attractiveness

Diamond – competitive advantage nations

36
Q

HR management

A

Hard (autocratic) v Soft (participative)