Exam Questions Flashcards

1
Q

What are Johnson’s and Scholes criteria’s for attentive options?

A
  • Acceptability
  • Suitability
  • Feasibility
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2
Q

What does deligation provide to the deligatee?

A
  • Power
  • Authority
  • Responsibility
  • NOT Accountability
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3
Q

What is a functional manager?

A
  • A manager in charge of other departments
  • A person that can give advice and guidance to others
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4
Q

What is market orientation?

A
  • The concern to supply customer requirements
  • Outwards looking
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5
Q
  1. What is a profession bureaucracy structure?
  2. What is a machine bureaucracy?
A
  1. where management how well skilled staff to add value to the profession.
  2. the focus on standardisation of work (often technologists)
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6
Q

What is the main deterrent for new entrants into a market?

A

A customer base consisting of a few large customers - they already have high bargains powers with suppliers.

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7
Q

What is….

  1. pull promotion?
  2. push promotion?
  3. personal selling?
A
  1. Advertising to the the customer to “pull” them in.
  2. Promoting and pursuading to retialers to carry a brand / give it self space.
  3. Use of sales force to support push or pull promotions.
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8
Q

What is…

  1. Pure research?
  2. Applied research?
A
  1. Research to obtain new scientific or technical knowledge/understanding.
  2. Research into products which have obvious commercial or practical use.
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9
Q
  1. What is a ‘Internet of thing’?
  2. What is a distributed ledger?
A
  1. A system of interrelated computing devices / machinery with the ability to transfer data without the need human requirements.
  2. A system that allows people who do not know each other to trust a shared record of events.
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10
Q

Split the following…….

  • Value chain analysis
  • Portners five forces analysis
  • The BCG matrix
  • PESTEL analysis
  • Analysis of distinctive competencies
  • Anstoff’s matrix

in to the following categories….

internal planning, external environment and growth assessment.

A

Internal planning

  • Value chain analysis
  • The BCG matrix
  • Analysis of distinctive competencies

External environment

  • Porter’s five forces analysis
  • PESTEL analysis

Growth assessment

  • Ansoff’s matrix
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11
Q
  1. What is a differentiation strategy?
  2. Give examples of this.
A

Making your products and services distinguishable from competitors in ways which target customers will value.

  • Bettering your product with superior component parts / improved features and benefits
  • Distinctive branding
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12
Q
  1. Define a business plan
  2. Define a strategic plan
  3. Define an operational plan
A
  1. A business plan sets out the market to be served, how they will be served and the finance required.
  2. A strategic plan sets out the business overall objectives and how to achieve them.
  3. An operational plan specifies what is expected of each function in the business.
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13
Q

What is risk aversion?

A

A measure of the appetite for risk

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14
Q

What is…

  1. Tactical information
  2. Operational information
  3. Strategic information
A
  1. Tactical information helps staff to deal with short-term issues and opportunities
  2. Operational information is concerned with day-to-day issues
  3. Should you take information has long-term concerns
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15
Q

What is the main concern of…

  1. The entities suppliers
  2. The entities shareholders
A
  1. Liquidity
  2. Risk and return
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