Exam on Chapters 8 & 9 Flashcards
Impersonal Communication
Communication between people about general information, such as saying “hi” to someone in the hallway
Meta-communication
Social scientists use the term metacommunication to describe messages that refer to other messages. A.K.A. Communication about communication.
Equivocal language
consists of statements that have more than one commonly accepted definition
Components of an assertive message
Assertive communicators share their feelings and goals and encourage others to do the same.
passive aggressiveness
What occurs when a communicator expresses hostility in an ambiguous way
relational part of a message
Messages that are usually implied
direct aggression
A directly aggressive message confronts others in a way that attacks their position, or even their dignity. Aggressive people often use intimidation and insults to get their way.
intimacy
Close familiarity or friendship; closeness.
dialectic tensions
The model of relational dialectics suggests that partners in every close relationship constantly seek a balance between opposing forces such as togetherness vs. independence, sharing vs. privacy, and comfortable routines vs. new adventures.
how to manage dialectic tensions:
- relationships involve continual change & negotiation
- partners can be in sync in some ways but not in others
- it may be tempting to deny opposing tensions or over correct
self-disclosure
The process of deliberately revealing significant information about oneself that would not normally be known by others.
social penetration model
A model that describes how intimacy can be achieved via the breadth and depth of self-disclosure.
Johari window
A model that describes the relationship between self-disclosure and self-awareness in terms of what you know (and don’t know) about yourself and what others know (and don’t know) about you.
affinity
the degree to which people like or appreciate others
Knapp’s Developmental Model
The developmental model which depicts five stages of intimacy development (coming together) and five stages in which people distance themselves from each other (coming apart).
