EXAM IN OM

Question 1

Is the administration of business practices to create the highest level of efficiency possible within an organization

Answer 1

OPERATIONS MANAGEMENT

Question 2

It keeps on changing as per market trends and demand

Answer 2

dynamic

Question 3

it is employed by organizations for managing its activities as long as they continue their operations

Answer 3

continuous process

Question 4

is the process that generally plans, controls and supervises manufacturing and production processes and service delivery

Answer 4

operations management

Question 5

ensure that all finance of organization is utilized for the manufacturing of useful goods and services which may satisfy costumer wants

Answer 5

Finance

Question 6

Operations manager must design the product according to the market trends and demands; innovative techniques are incorporated within the product and its quality is maintained

Answer 6

product design

Question 7

formulation of plans and tactics helps the organization in optimizing their resources and developing a competitive edge over competitors

Answer 7

strategy

Question 8

is the process that transforms inputs into goods and services that add value for the customer

Answer 8

operations management

Question 9

is the management of activities concerned with the conversion of raw materials into finished products

Answer 9

transformational process

Question 10

operations manager should work on quality management and should supervise all tasks.

Answer 10

maintaining quality

Question 11

it ensures that all activities are going efficiently and there is no underutilization or misutilization of any resource

Answer 11

administration

Question 12

what are the 8 characteristics of om?

Answer 12

1. Flexibility
2. The quality
3. The watching
4. Goals effectiveness
5. Concentration
6. Profitability
7. Coordination
8. The speed of execution

Question 13

8 scopes of OM

Answer 13

1. Increase productivity
2. Raises revenue
3. Maintenance of quality products and delivering them as per customer needs
4. achievement of organization goals
5. improve customer satisfaction
6. reduce investment need
7. enhance goodwill
8. improve innovation

Question 14

what are the benefits of om?

Answer 14

1. product quality
2. productivity
3. customer satisfaction
4. reduced operating cost

Question 15

what are the importance of om?

Answer 15

1. Helps in achieving objectives
2. Improves employee productivity
3. Enhance goodwill
4. optimum utilization of resources
5. motivate employees

Question 16

what are the nature of om?

Answer 16

1. dynamic
2. transformational process
3. continuous process
4. administration

Question 17

what are the functions of om?

Answer 17

1. Finance
2. Strategy
3. Product design
4. maintaining quality

Question 18

operations manager s guide all people in performing their roles and provide them with a better atmosphere.

Answer 18

motivate employees

Question 19

it frames proper strategies and accordingly continues all operations of the organization

Answer 19

optimum utilization of resources

Question 20

its is defined as the ratio of input to output and it is the only way to verify the employees input. Ensures appropriate staffing of employees to resources so as to get maximum result.

“The only way to ensure productivity is through an effective operations management”

Answer 20

productivity

Question 21

ensure customers with quality product.

Answer 21

customer satisfaction

Question 22

Operations management sees the quality of products or goods which would suit customers on and after delivery.

“when a product is of quality, it gives you an edge compared to your competitors”

Answer 22

product quality

Question 23

through productivity, quality products, and customer satisfaction, the cost incurred on product servicing is maximally reduced. this simultaneously leads to increased revenue.

Answer 23

reduced operating cost

Question 24

it ensures that quality products are delivered to all customers that could provide them with better satisfaction and make them happy.

Answer 24

enhance goodwill

Question 25

it ensures that all activities are going as per plan by continuously monitoring all operations of the organization

Answer 25

helps in achieving objectives

Question 26

operation manager trains and educate their employees for better performance

Answer 26

improves employee productivity

Question 26

what are the types of transformation process

Answer 26

1. Material processing
2. Information processing
3. Customer Processing

Question 27

Categories of transformational process

Answer 27

1. Manufacture
2. Service
3. Supply
4. Transport

Question 28

2 classification of transformational operation

Answer 28

1. Macro operations
2. Micro Operations

Question 29

what are the strategic functions of an organization?`

Answer 29

1. Finance
2. Operations
3. Marketing
4. Human resource

Question 30

key elements of operations strategy

Answer 30

1. production system
2. facilities
3. product or service
4. technology
5. resources

Question 31

types of transformation process

Answer 31

1. material processing
2. information processing
3. customer processing

Question 32

can be considered as a value-added chain, where each link in the chain adds value to the final product

Answer 32

transformation or transformational process

Question 33

Is a guiding principle used to plan, analyze, and execute a company’s operation.

Answer 33

operations strategy

Question 34

is a high-level, long-term plan for how a company will utilize its resources and organize essential business operations like production, distribution, supply chain, inventory management. and quality control to achieve strategic goals.

Answer 34

operations strategy