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Group Dynamics > Exam II > Flashcards

Exam II Flashcards

1
Q

Which of the following would be considered the most concrete description of a member’s response?

A

People who use profanity

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2
Q

The statement “Thats a stupid way to approach the problem” is an example of which type of response?

A

evaluative

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3
Q

At a regular study group meeting, one member asks that everyone be able to “summarize the most important information in each chapter.” At the next meeting, another member distributes an outline of the textbook’s important concepts but wonders why no one else in the group has made the same effort. This misunderstanding is an example of

A

bypassing

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4
Q

The ability to understand, analyze, respect, and respond to the meaning of another person’s spoken and nonverbal messages defines

A

Listening

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5
Q

A good listener will use his or her extra thought speed to

A

Summarize what your saying

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6
Q

Two committee member members have made different recommendations for the date of the company’s annual picnic. Which type of listening will help you decide which suggestion to support?

A

analytical listening

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7
Q

_____ is the ability to restate what people say in a way that indicates you have understood what they mean.

A

Paraphrasing

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8
Q

What type of listening enables you to acknowledge a member’s effective use of language, ability to use humor, and skillful presentation of arguments?

A

appreciative listening

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9
Q

What type of listening enables you to form appropriate opinions about the content of a message?

A

analytical listening

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10
Q

Empathic listening can be improved by

A

** understanding a members situation, feelings, and motives.

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11
Q

Analytical listening can be improved

A

-

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12
Q

What type of listening enables you to understand and identify a person’s feelings or motives?

A

appreciative listening

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13
Q

When a member is more concerned with his or her own goals rather than meeting the need of the group, which conflict style is the member using?

A

competition

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14
Q

Task-oriented members tend to be particularly effective at

A

comprehensive and analytical listening.

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15
Q

Which of the following methods is NOT a suggested way of dealing with anger in a group?

A

not to make accusations

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16
Q

Which of the following statements is a characteristic of a cohesive group?

A

A & B

a. higher levels of interaction
b. using creative approach

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17
Q

Which methods of conflict resolution employs the services of an impartial third party for the purpose of guiding, coaching, and encouraging the disputants towards agreement?

A

meditation

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18
Q

Which symptom of groupthink is expressed when a group member confronts another by saying “Why aren’t you in favor of this? You’re the only one who’s against it. Give it up!”?

A

pressure on dissent

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19
Q

Which of the following are characteristics of a cohesive group?

A

** members want to conform to groups

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20
Q

Which of the following is NOT a principle of groups committed to constructive conflict?

A

-

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21
Q

When a member gives in to others at the expense of his or her own goals, what conflict style is the member using?

A

accommodation conflict style

22
Q

Which of the following in NOT a characteristic of groupthink?

A

** critically evaluation options

23
Q

At the end of every month, a sales manager offers a cash bonus to the most successful salesperson. What type of power is this leader using?

A

reward power

24
Q

You have been promoted to a management position within your place of business. You expect employees to fulfill your request because you are the boss. What type of power is this?

A

Legitimate power

25
Q

When a member concedes some goals in order to achieve others, what conflict style is this member using?

A

compromise conflict style

26
Q

Vu tries to maintain strict control over the Spring Festival planning committee. He insists on controlling the direction and outcome of the committee’s discussion. Which leadership style is Vu using?

A

autocratic

27
Q

Which category of power is operating when a group member nominates someone as a leader by saying, “I recommend that Romero be appointed chair of the building committee given his experience as a successful contractor?”

A

expert power

28
Q

Even though Wayne is chairperson of the finance committee, he does little or nothing to help the group. He tends to let the group take charge or all decisions and actions. Which leadership style is Wayne using?

A

laissez-faire

29
Q

Which theory of leadership explains how leads can become more effective once they have carefully analyzed themselves, their group, and the circumstances in which they must lead?

A

Situational leadership theory

30
Q

Which of the following is NOT a strategy for becoming a leader?

A

-

31
Q

Autocratic leaders

A
  • Both b and c.
    b. make many of the group’s decisions.
    c. expect followers to obey orders.
32
Q

Laissez-faire leaders

A

all of the above

33
Q

If “task-motivated” describes your leadership style, Fiedler’s Contingency Model of Leadership Effectiveness predicts that you will be least successful when

A

you have a moderate degree of power and task structure

34
Q

The characteristics that most distinguishes transformational leadership is

A

Idealized influence, inspirational motivation, individualized consideration, intellectual stimulation

35
Q

The Functional Theory of Leadership

A

Focuses on what the leader does, instead of who the leader is/ to do or get done whatever is not being adequately handled for group needs.

36
Q

The face is capable of expressing more varied emotion than any other part of the body.

A

TRUE

37
Q

Listening and hearing are the same thing.

A

FALSE

38
Q

Male speech is generally characterized as more direct and forceful than male speech.

A

TRUE

39
Q

Denotation, rather than connotation, is more likely to influence how we respond to words.

A

FALSE

40
Q

In general, men tend to approach conflict more collaboratively.

A

TRUE

41
Q

Members who excel in task and maintenance roles are often skilled listeners

A

TRUE

42
Q

The functional theory of leadership assumes that leadership is the sole responsibility of one person-the leader.

A

FALSE

43
Q

A group can have more than one leader.

A

TRUE

44
Q

Trait theory suggests that leaders are born, not made

A

TRUE

45
Q

The democratic leadership style is always best.

A

TRUE

46
Q

Women are less likely than men to be pre-selected as leaders.

A

TRUE

47
Q

Minority leaders do not differ from dominant culture leaders in behavior, performance, or member satisfaction.

A

T/F

48
Q

Multiple leaders are the exception rather than the rule in virtual groups

A

FALSE

49
Q

Highly cohesive groups are at greater risk of succumbing a groupthink.

A

TRUE

50
Q

Transformational leaders tend to be reluctant to take risks.

A

T/F

Group Dynamics (2 decks)

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