Exam Chap 4,5,6 Flashcards
Nonverbal communication
Communication produced by anything other than spoken words (primary way people communicate)
Gestures
Any visible body movement others interpret as meaning
Accenting
Empathizes a word or part of the message
Vocalics
Something other than words that reflects one’s emotions
Paralanguage
Sounds nosies behaviors that communicate feelings/meaning
Timbre
Quality of one’s voice
Pitch
Placement of one’s voice
Substituting
Nonverbal communication that has a DIRECT verbal transition
Chronemics
The use of time to communicate
Olfactics
The use of scent to communicate
Emblems
Nonverbal communication that is CLEAR with a verbal equivalent
Ocluesics
How individuals communicate through eye behavior
Artifacts
Decorative items added to one’s body or carried with them to communicate meaning
Facial expressions
Facial expressions that covey emotions (7 emotions recognized globally anger, sadness, disgust, fear, surprise, interest, happiness
Repeating
Nonverbal communication repeating verbal communication
Haptics
the study of TOUCH
Contradict
Nonverbal communication conveying the opposite meaning of verbal communication
Complementing
Nonverbal communication reinforcing verbal communication
Proxemics
The study of communication through psychical space
Halls four spaces
1.Intimate spaces(0 to 18inch)
2.Personal space(18inch to4ft)
3.Social space (4 to 12ft)
4.public space (12 to 25ft)
Regulating
Nonverbal communication controlling flow of conversation
Language (chapter4)
communication using a form of spoken or written words
Words & meaning
Semantic rules (dict. Definition of the world)
Syntactic rules(grammar, punctuation, structure)
Pragmatic rules(how individuals interpret messages)
Meta-communication
Communicating about communication
Meta-message
Is the meaning conveyed beyond the words themselves
Types of language
Formal (official language)
Informal (everyday language)
Jargon (specialized language with a specific group)
Imaginative
Language Creates imaginary ideas that don’t exist within the real world
Regulatory functions (request)
influences another’s behavior through use of request
Heuristic
To explore and investigate the real world
Ritual
Language used out of habit
Interactional functions
Helps form and maintain relationships
Personal
language that helps form an individuals identity
Instrumental
Language to fulfill a need
Cultural
Is Language that represents one’s CULTURE in terms of semantics n syntax
Mindfulness
Helps individuals decode meta message
Denotative
Dictionary definition of a word
Connotative
The use of a word to suggest something other than it’s literal meaning
Co-culture/sub-culture
Regional, economic, social, ethic and other cultures that influences society
(9 subcultures class, race, gender, language,religion,age, ethnicity, waitress, gang member
Micro-culture
patterns of behavior influenced by cultural beliefs,values,norms and rules BASED ON LOCATION
Norms
Informal guidelines about what is acceptable or proper social behavior within a specific culture
Culture
A group of people who through a process of learning can share perceptions of the world which influences there beliefs, values, norms, rules eventually effecting there behavior
Ethnocentrism
The degree to which a person views the world from there own culture’s perspective (often feelings of dislike, mistrust, or hate for other cultures)
Individualism
a culture that VALUES being self-reliant and self-motivated believing in personal freedom, privacy and
CELEBRATING PERSONAL ACHIEVEMENT
Collectivism
Values cooperation and harmony and considers the needs of the group to be more important
Collective self esteem
Is an individual self worth or self image that stems from there INTERACTIONS WITH OTHERS.
self esteems 4 factors
1.PRIVATE (an individual positively evaluates there group)
2.MEMBERSHIP(how individuals see themselves)
3.PUBLIC(nonmembers of a group evaluate a group positively or negatively)
4.IMPORTANTANCE (group membership is important to individuals)
Low context
Obvious verbal messages RELYING mostly on ACTUAL WORDS for communication to be understood
High context
relies on more than just the verbal part of communication
Stereotypes
Are a set of beliefs about the personal attributes of a social group
CULTURAL STEREOTYPE
(beliefs possessed by a cultural group about another social group)
Face
The standing or position the person has in the eyes of others
3 types of face
Self-face (concern for our face)
Other-face(concern for another persons face)
Mutual-face(concern for both and the relationship)
PERSONAL stereotypes
(beliefs held by an individual that are NOT shared between other people in there group)
