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Communications > Exam Chap 4,5,6 > Flashcards

Exam Chap 4,5,6 Flashcards

1
Q

Nonverbal communication

A

Communication produced by anything other than spoken words (primary way people communicate)

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2
Q

Gestures

A

Any visible body movement others interpret as meaning

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3
Q

Accenting

A

Empathizes a word or part of the message

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4
Q

Vocalics

A

Something other than words that reflects one’s emotions

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5
Q

Paralanguage

A

Sounds nosies behaviors that communicate feelings/meaning

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6
Q

Timbre

A

Quality of one’s voice

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7
Q

Pitch

A

Placement of one’s voice

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8
Q

Substituting

A

Nonverbal communication that has a DIRECT verbal transition

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9
Q

Chronemics

A

The use of time to communicate

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10
Q

Olfactics

A

The use of scent to communicate

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11
Q

Emblems

A

Nonverbal communication that is CLEAR with a verbal equivalent

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12
Q

Ocluesics

A

How individuals communicate through eye behavior

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13
Q

Artifacts

A

Decorative items added to one’s body or carried with them to communicate meaning

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14
Q

Facial expressions

A

Facial expressions that covey emotions (7 emotions recognized globally anger, sadness, disgust, fear, surprise, interest, happiness

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15
Q

Repeating

A

Nonverbal communication repeating verbal communication

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16
Q

Haptics

A

the study of TOUCH

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17
Q

Contradict

A

Nonverbal communication conveying the opposite meaning of verbal communication

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18
Q

Complementing

A

Nonverbal communication reinforcing verbal communication

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19
Q

Proxemics

A

The study of communication through psychical space

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20
Q

Halls four spaces

A

1.Intimate spaces(0 to 18inch)
2.Personal space(18inch to4ft)
3.Social space (4 to 12ft)
4.public space (12 to 25ft)

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21
Q

Regulating

A

Nonverbal communication controlling flow of conversation

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22
Q

Language (chapter4)

A

communication using a form of spoken or written words

23
Q

Words & meaning

A

Semantic rules (dict. Definition of the world)
Syntactic rules(grammar, punctuation, structure)
Pragmatic rules(how individuals interpret messages)

24
Q

Meta-communication

A

Communicating about communication

25
Q

Meta-message

A

Is the meaning conveyed beyond the words themselves

26
Q

Types of language

A

Formal (official language)
Informal (everyday language)
Jargon (specialized language with a specific group)

27
Q

Imaginative

A

Language Creates imaginary ideas that don’t exist within the real world

28
Q

Regulatory functions (request)

A

influences another’s behavior through use of request

29
Q

Heuristic

A

To explore and investigate the real world

30
Q

Ritual

A

Language used out of habit

31
Q

Interactional functions

A

Helps form and maintain relationships

32
Q

Personal

A

language that helps form an individuals identity

33
Q

Instrumental

A

Language to fulfill a need

34
Q

Cultural

A

Is Language that represents one’s CULTURE in terms of semantics n syntax

35
Q

Mindfulness

A

Helps individuals decode meta message

36
Q

Denotative

A

Dictionary definition of a word

37
Q

Connotative

A

The use of a word to suggest something other than it’s literal meaning

38
Q

Co-culture/sub-culture

A

Regional, economic, social, ethic and other cultures that influences society
(9 subcultures class, race, gender, language,religion,age, ethnicity, waitress, gang member

39
Q

Micro-culture

A

patterns of behavior influenced by cultural beliefs,values,norms and rules BASED ON LOCATION

40
Q

Norms

A

Informal guidelines about what is acceptable or proper social behavior within a specific culture

41
Q

Culture

A

A group of people who through a process of learning can share perceptions of the world which influences there beliefs, values, norms, rules eventually effecting there behavior

42
Q

Ethnocentrism

A

The degree to which a person views the world from there own culture’s perspective (often feelings of dislike, mistrust, or hate for other cultures)

43
Q

Individualism

A

a culture that VALUES being self-reliant and self-motivated believing in personal freedom, privacy and
CELEBRATING PERSONAL ACHIEVEMENT

44
Q

Collectivism

A

Values cooperation and harmony and considers the needs of the group to be more important

45
Q

Collective self esteem

A

Is an individual self worth or self image that stems from there INTERACTIONS WITH OTHERS.

46
Q

self esteems 4 factors

A

1.PRIVATE (an individual positively evaluates there group)
2.MEMBERSHIP(how individuals see themselves)
3.PUBLIC(nonmembers of a group evaluate a group positively or negatively)
4.IMPORTANTANCE (group membership is important to individuals)

47
Q

Low context

A

Obvious verbal messages RELYING mostly on ACTUAL WORDS for communication to be understood

48
Q

High context

A

relies on more than just the verbal part of communication

49
Q

Stereotypes

A

Are a set of beliefs about the personal attributes of a social group

50
Q

CULTURAL STEREOTYPE

A

(beliefs possessed by a cultural group about another social group)

51
Q

Face

A

The standing or position the person has in the eyes of others

52
Q

3 types of face

A

Self-face (concern for our face)
Other-face(concern for another persons face)
Mutual-face(concern for both and the relationship)

53
Q

PERSONAL stereotypes

A

(beliefs held by an individual that are NOT shared between other people in there group)

Communications (1 decks)

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