Exam 9620 Flashcards
What correctly describes the order in which algorithms, if plugged in, are executed when a bill changes from the ‘‘Pending’’ state to the ‘‘Complete’’ state?
A. Service Agreement Type - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion
B. Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Pre- Bill Completion; Service Agreement Type - Post-Bill Completion
C. Customer Class - Pre-Bill Completion; Service Agreement Type - Pre-Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Post-Bill Completion
D. Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion
E. Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Post-Bill Completion; Customer Class - Post-Bill Completion
D
How many Tenders can a Payment Event have?
A. one Tender per Payment Event
B. one Tender for each account the payment is applied to
C. one Tender for each form of Payment submitted
D. no Tenders for Payment Events, only Payment Segments
E. no Tenders for Payment Events, only Payments
C
Which three statements are correct for Adjustment Types? (Choose three.)
A. They can default an Adjustment Amount to adjustments.
B. They control how adjustments appear on bills.
C. They control whether a rate is to be called to calculate an adjustment amount.
D. They control the valid Service Agreement Types that adjustments can be linked to.
E. They control the valid Adjustment Profiles that adjustment types can belong to.
A, B, C
Which two are ‘‘Are SP and Device Ready?’’ state algorithms for Enable Service? (Choose two.)
A. Customer Device Compatibility Check
B. Create Service Point
C. Check for Measurement
D. Create Usage Subscription
E. Start Service Agreement
A, C
How should you configure the derived values that are relevant for a device?
A. Configure the derived values on the Measuring Component for the measuring components to be defined on the device.
B. Configure the derived values on the Measuring Component Type for the measuring components to be defined on the device.
C. Configure the derived values on the Device Type for the derived values to be defined on the device.
D. Configure the derived values on the Final Measurement Type for the measuring components to be defined on the device.
B
What determines an accounts balance?
A. the sum of all the Financial Transactions linked directly to the service agreements related to the account
B. the amount recorded in the ‘‘Balance Due’’ field on an account
C. the logic defined in a plug-in spot on the Installations Option
D. the sum of all the balances recorded in the ‘‘Balance Due’’ field on each service agreement related to the account
E. the sum of all the Financial Transactions linked directly to the account
A
Which statement is true about specifications?
A. Specifications include the inspection history of an asset.
B. Specifications apply only to assets and not to components.
C. Specifications can include peer specifications.
D. A single specification can only be used on one asset.
C
At what stage in the initial measurement data (IMD) import process will the application of meter multipliers be performed?
A. Critical Validation
B. VEE
C. Prepare for VEE
D. post-VEE
C
A Service Order Orchestrator determines the steps required to complete the service.
As an example, based on the state of the service point, what does the Enable Service Orchestrator determine the actions for?
A. Create a Device Configuration; Install a Device; Turn on the Device
B. Connect the Service Point; Install a Device; Create a Usage Subscription
C. Create a Service Point; Install a Device; Turn on the Device
D. Connect the Service Point; Install a Device; Turn on the Device
D
Which option correctly describes the high-level process from loading measurements through calculating usage?
A. 1. Load Initial Measurements
- Validate, edit, and estimate Initial Measurements
- Create Final Measurements
- Update Initial Measurements
B. 1. Load Initial Measurements
- Verify, evaluate, and enter Initial Measurements
- Create Final Measurements
- Calculate Usage
C. 1. Load Initial Measurements
- Validate, evaluate, and estimate Initial Measurements
- Update Initial Measurements
- Calculate Usage
D. 1. Load Initial Measurements
- Validate, edit, and estimate Initial Measurements
- Create Final Measurements
- Calculate Usage
D
What are the following entities that hold the demographic and geographic information, financial info, billing, etc
Account, Person, Premise, Service Point, Service Agreement
What objects controls what is to be done for an overpayment?
Customer Class
What results to multiple Bill Calculation Headers?
Multiple Rate Version Calculation Group
What statement best describes the Adjustment Approval Profile:
Controls if an adjustment requires approval before being frozen
How does the base Payment Distribution algorithm work?
Distribute payments by SA Type Payment priority & debt age
What happens when the source of the financial transaction is canceled?
A reversal financial transaction is created
At an instant in time, how many meters can be installed at a service point?
One
How many Service Agreements can be linked in a Severance Process?
One
What are the three categories of IMD Exceptions?
Terminate, Issue, Information
What are true about Subtractive and Consumptive reading?
Subtractive MC’s usage = End Measurement minus Start Measurement.
Consumptive MC’s usage = Measurement
What statements are FALSE for Account?
Account will expire
Which status of Bill Segment can be regenerated?
Freezable and Error
What is true for relationship of Payment Event and Tenders?
Number of Tenders depends on number of type of payments created
How many bill segment-related transactions related to Payment Arrangement?
Depending on number of bills that will cover the total amount of the Payment Arrangement
How many bill segment-related transactions related to Pay Plans?
None
How many install events exist for previous year when meter exchange occurred in previous year?
two (e.g. 1 install event per meter (old and new))
If the IMD is already visible in C2M portal but not yet finalized, which validation can be assumed already passed?
Critical validation
Which BO executes the validation upon receiving the IMD from head-end system?
IMD Seeder
When adding additional critical validations to the IMD before subjecting it to VEE, where should these be added?
Pre-processing level of Seeder BO
How you ensure that the VEE group/rule are executed?
Set up fallback VEE group
Which 2 configurations can be set-up if a rule is only applicable to 1 of 2 meters for a certain condition?
Configure 2 VEE group, Create Eligibility criteria
What is the correct flow from IMD to creation of usage?
Load Initial Measurements -> Validate Edit Estimate (VEE) Initial Measurements -> Create Final Measurements -> Calculate Usage
What is needed to establish with Service Provider before Usage Transactions can be created?
Usage Subscription
Which are true for components?
Attached to asset or Components are a class of Assets., cannot be install to location, also has a disposition
Where to configure which usage need to be measured?
Measuring Component Type
What is true for measurements?
Related to final measurements are used to calculate usage. Other options will try to flip the order like ‘usage is needed to calculate final measurement’.
What can be done by enable service order?
connect SP, install device, turn ON device, Check Measurement exists
What needs to set-up when creating a new BO to maintain its contents?
Related to Display SS and Maint UI maps
Aside from set of procedures and careful handling instructions for Specifications, what can be used to provide information about specifications?
Attributes
What are the attributes/fields for measuring components?
Channel Id and Multiplier (choices may vary, review other possible attributes of MCs)
On which three entities can proration be disabled
A. Calculation Rule Business Object
B. Calculation Rule
C. Bill Factor
D. Rate Version Calculation Group
E. Rate Schedule
B, C, E
Which three statements are true about initial measurements, Final measurements, and usage?
A. Usage is a synonym for bill determinants
B. A service point can have more than one initial measurement for the same period, but only one final measurement
C. Usage is loaded in the application to generate final measurements
D. The initial measurement data can be optionally stored in Raw format
E. Final measurement can be directly edited or updated by users or by automated processes as required
A, B, D
What contains the details of how a bill was calculated and how it will be printed on a bill?
A. Bill Segments
B. Service Agreement
C. Rate Schedule
D. Bill
E. Calculation Rules
A