exam Flashcards
what are the 4 indicators of intoxication? give an example of each S C A B
- speech
- coordination
- appearance
- behaviour
give an example of a standard drink?
- 330ml bottle of beer 4%
- 110ml glass of wine 12.5%
- 30 ml of straight sprits 4.2%
hepatitis a viral illness, often is caused by
food handler who didnt wash their hands after using the toilets
what is cross contamination?
the transferred of bacteria from one surfaces to other.
give a brief description of special licence
Allows sale/supply to any person attending an event. A special licence can also be issued to an on or club licence for an event not covered by their licence.
what 3 workplace stress that you may find in the hospitality industry
long hours
physical damages
bully
what is Emergency operation plan?
a formal written emergency response plan specific to the organisation and the workplace should be developed and communicated to all workers.
what is PCBU
Persons Conducting a Business or Undertaking’ (PCBU)
where should raw meat be stored in the refrigerator
at the bottom, below all the food
what is HSWA
health and salty word act
give a brief description of club licences?
Allows sale/supply of alcohol for consumption on the club premises to members of the club, their guests and members of clubs with reciprocal visiting rights
the sale and supply of alcohol requires any person purchasing alcohol to be the legal age which in nz?
18 year old
Social Hazards
Stress, overwork, long hours
who does acc provide cover for
all nz citizens, residents and temporary visitors
complete the diagram
- Emergency Operation response plan
- who responds and how
- where to obtain resources
what 3 workplace stress that you may find in the hospitality industry
long hours
physical damages
Workplace violence or bullying
environment hazards
Poor lighting, hot or cold temperatures
what is the ideal temperature for bacteria to multiply
5-63 deges
Hazardous Substances
Chemicals, cleaning products
how long does it take does it take for the body to process one standard drink?
1.5 hours
description MANAGE risks?
consider whether the risk can be eliminated or minimised.
what is the most common injuries in the hospitality industry
lifting
carrying
give a brief description of off licences?
Allows sale/supply of alcohol to persons for consumption off the premises e.g., bottle stores. e.g., tavern, bar, hotel,
4 duties that you would havr to carry out after an acident of serious harm in your workplace
- PCBU must take all reasonable steps to preserve the site
- Record the accident
- must ensure WorkSafe is notified as a soon as possible
- PCBU must keep records of notifiable events
the ideal temperature in your fridge should be -
0 to 4 degrees
in a place of work, the nesy way to dry your hands after washing them is to -
use a paper towel
on which days are there restriction on the sale alcohol.
good friday
easter sunday
before 1pm anzac day
Christmas day
what are the 4 step for hazard
- IDENTIFY workplace hazards
- ASSESS risks
- MANAGE risks
- MONITOR control methods
description IDENTIFY workplace hazards
identity hazards that could result in reasonalbly foreseeable risks to people health and safe
what are 3 of the 6 key concepts
A host responsibility?
- Prevents intoxication
- Serves alcohol responsibly or not at all
- Does not serve alcohol to minors
- provide food option
what is the correct temperature that frozen food should be kept at
-18 degrees or lower
physical hazards
falls from heights, lifting heavy objects
what are security for staff. expain
staff locker - to protect their belonging
Security cameras - deterrent
key card - to protect their properties and give security to staff.
4 duties that you would have to carry out after an accident of serious harm in your workplace
- PCBU must take all reasonable steps to preserve the site
- Record the accident
- must ensure WorkSafe is notified as a soon as possible
- PCBU must keep records of notifiable events
what 3 recordable way staff can screen before hiring them
drug and alcohol test
pollies check
description MONITOR control methods
you should check control measure are being used by your workers are still minimising the work risk.
what type of injury would not be classed as serous harm
papper cut
worksafe nz was established following the inquiry into which major nz disaster.
Pike River Coal Mine tragedy
what are 3 approved age identication doc in nz
nz licences
passport
18+ card
what are minor?
anyone under the age of 18
what is the objective of sale and supply of alcohol act?
the sale, supply, and consumption of alcohol should be undertaken safely and responsibly. the harm caused by the excessive or inappropriate consumption of alcohol should be minimised.
it is an emergency when there is an immediate threat to
life,health,property, or environmen
4 security measure for hotels protect business
- key card / locked liquor stores
- signing handover of floats
- security cameras
- restriction refund cards
- random bag checks
2 sign of suffering from stress
not showing up to work / absence
arguing with colleagues
EOP?
Emergency Operations Procedure/Plan
what is acc?
Accident
Compensation
Corporation
Biological Hazards
Bacteria or Viruses can cause ill health and absence
what is the ideal temperature for bacteria to multiply
5’c -63’c degrees
give a brief description of on licence?
Allows sale/supply of alcohol for consumption on the premises
the 5 type of workplace hazards
- physical hazards
- environment hazards
- Hazardous Substances
- Social Hazards
- Biological Hazards
3 emergencies that you would need an EOP for coastal nz hotel
- fire
- flooding
- boom threat
description ASSESS risks
decide which rickets deal with first
3 ways to help decrease stress
- improve communication
- Consult our employees
- Cultivate a friendly social climate
what are the 4 type of licences ?
- on licence
- off licences
- club licences
- special licence
