Exam Flashcards

1
Q

What is information technology?

A

any computer based tool that people to work with information and to support the information and information processing needs of an organisation

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2
Q

what is an informed user?

A

someone who is knowledgeable about information systems and information technology

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3
Q

what are the benefits of being an informed user?

A
  • helps them understand what information systems do and how to make better decisions based on the knowledge
  • employees can make better contribution to their work
  • Being able to recommend some information systems that may have not been recommended before
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4
Q

What is a computer based information system?

A

a system that gathers information, processes and analyses the information and then distributes that information to these employees in the organisation.

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5
Q

List the components of information technology and explain what they’re used for

A

Hardware - computer systems itself
Software - programs which refers to the programs that we do the work required of the computer
A Database - made up of files that are related in some way
The Network - which is the way that all computers connect
Procedures - rules or instructions on how all the other components work together to generate the required
People - specifically the individuals who provide the input

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6
Q

What is an application program?

A

performs a specific function in a computer system only one department accesses this application program

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7
Q

What are knowledge workers?

A

Employees who have special knowledge about a certain aspect of the organisation

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8
Q

What is the hierarchal structure?

A

Upper Management
Managers
Workers

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9
Q

Why should employees in all functional areas become knowledgeable about IT?

A

As information systems become more sophisticated, they make more employees efficient, allowing a company to operate with fewer employees in some positions

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10
Q

How would IT change a Managers Job?

A
  • Gives them more info for them to make decisions
  • Information can be retrieved faster
  • It allows people to be at geographically dispersed locations and still work.
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11
Q

How does IT impact employees at work?

A
  • An increase in use of computers and the requirement to constantly learn new systems can generate job stress.
  • Employees can also suffer from injuries
  • Allows people with disabilities to have the ability to work.
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12
Q

Why are information systems important to society?

A
  • Makes it easier to work anywhere and anytime
  • Flexible
  • reduces the number of free hours of relaxation away from the job
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13
Q

What is the robotic revolution?

A

Robotics can make life easier for humans by doing mundane repetitive tasks

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14
Q

What are some healthcare improvements because of the robotic revolution?

A
  • Allows works to better serve their patients
  • faster diagnosis for doctors
  • research and development of drugs
  • planning complex surgeries
  • allows doctors to discuss complex problems
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15
Q

What are the characteristics of the modern business environment?

A
  • very competitive
  • the operations of an organisation are effected by a combination of social, legal, economic, physical and political factors.
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16
Q

List some of the pressures of the modern global business environment

A
  • globalisation
  • the changing nature of the workforce
  • powerful customers
  • Technology pressures
  • technological innovations and obsolescence
  • Information overload
  • societal, legal , political pressures
  • social responsibility
  • compliance with government regulations
  • protection from terrorist attacks
  • ethical issues
17
Q

What is globilisation?

A

it is the integration and independance of the social, economical, cultural and ecological facets of life, made possible by the advances of IT

18
Q

What are the organisational responses to these pressures?

A

respond through:

  • strategic systems
  • customer focus
  • Make-To-Order and mass customisation
  • E-Business
19
Q

What are strategic information systems?

A

they give the business a competitive advantage by assisting the business in achieving strategic goals and improving performance and productivity

20
Q

What is the porter’s competitive forces model?

A
  1. the threat of entry of new competitors
  2. the bargaining power of suppliers
  3. the bargaining power of customers
  4. the threat of substitute products or services
  5. the rivalry among existing firms in the industry