Exam 4 Fundamentals Flashcards
examples of therapeutic vs. non therapeutic non-verbal communication
therapeutic- head nodding, eye contact, face the pt, silence, active listening, touch, empathy (understand the pt)
non therapeutic- hands on hips, arms crossed, invading their personal space, bad facial expressions, personal opinions, false reassurance, sympathy (sorrow or pity for a pt)
how to talk to a pt that is hearing impaired
-talk in a normal tone, speak a little more slowly but not excessively slow
-let them see your lips! speak clearly & at eye level
-well lit, quiet room w/ no distractions
-provide interpreter if asked
-keep it short and simple, one question at a time
-give them time to ask questions
model used for active listening
SURETY
Sit at angle facing pt
Uncross legs/arms
Relax
Eye contact
Touch
Your intuition
how to talk to unconscious pt
-say their name during interactions
-communicate verbally & by touch
-speak to pt as if they can hear
-explain all procedures
-provide orientation to pt, place, time
-avoid talking about the pt to others in front of them
***hearing is the last thing to go!
how to talk to a pt
-simple short sentences
-give one step at a time
-non medical language
-refer to the same body part names they use as well as the proper term
never ask a pt this (therapeutic communication)
never ask a pt “why”
.. instead, say “can you tell me the reason you do this…” for example
open ended questions, avoid yes/no questions
therapeutic communication
this is a great question to ask your pt
“how dow that make you feel?”
**allow pts to express their feelings/share their concerns.
SBAR (communication tool)
Situation
Background
Assessment
Recommendation
what is an advantage of SBAR communication tool?
-you don’t miss any information in shift report, very detailed.
-reduces med errors & erros
-reduces loss of information
**be clear and concise!
difference between report to provider vs night shift nurse
provider- very specific to the problem
nurse- all details
how to make an environment more inducing to learn
-quiet, free of distractions
-normal comfortable temp
-well it room
-make sure pt is comfortable (ex: not in any pain)
first thing to teach a pt when teaching them about a dressing change
Wash their hands FIRST!
then remove old dressing
then clean it
then apply new dressing
what are the 3 teaching methods based on domains of learning
- cognitive (occurs when an individual gains info to further develop intellectual abilities, mental capacities, understanding, & thinking processes)
- affective (deals w/ learning how to express feelings & emotions & to develop values, attitudes, beliefs needed toward improving health)
- psychomotor (involves the development of manual or physical skills, such as leaning how to walk or how to type on a computer)
which type of teaching method has to do with demonstration, practice, returning demonstration, independent projects/games
psychomotor
which type of teaching method has to do with group discussion, role play, one on one discussion
Affective
which type of teaching method has to do with one on one discussion, group discussion, lecture, role play, independent project/field experience
cognitive
what teaching method occurs when an individual gains info to further develop intellectual abilities, mental capacities, understanding, & thinking processes
cognitive
what teaching method involves the development of manual or physical skills, such as leaning how to walk or how to type on a computer
pyschomotor
what teaching method deals w/ learning how to express feelings & emotions & to develop values, attitudes, beliefs needed toward improving health
affective
a pt demonstrating how to give themselves insulin is an example of what?
psychomotor teaching method
what type of teaching method is bloom’s taxonomy?
cognitive
this involves 6 cognitive behaviors in a hierarchy that increase in complexity.
**used to assess learning at a variety of cognitive levels & strategies to promote higher order thought in students by building on lower level cognitive skills.
Bloom’s taxonomy
this is the highest level of cognitive domain in Bloom’s taxonomy, used to be synthesis before it was revived to the newest Bloom’s taxonomy
*give example as well!
create
ex: pt will create a meal that will follow their new diet (nutrition)
order of bloom’s taxonomy starting from bottom of the pyramid
(bottom) Remember, Understand, Apply, Analyze, Evaluate, Create (top of pyramid)
what is the purpose of client education?
to prevent disease and help promotion/coping
what is the first part of the teaching process?
Assess the pt’s physical & emotional needs aka their baseline.
THEN plan goals & evaluate the effectiveness of their learning rate aka how much they retained
we do this to evaluate our pt’s learning
Teach back- we have the pt teach us back verbally how to do the task
& return demonstration where the pt physically does the task in front of you.
having the pt verbalizing the s/s of infection is an example of what?
teach back!
When is teaching most effective?
when you’re responding to the learners needs
what to do if you can’t read handwritten provider’s orders or if you don’t understand the order
call provider to clarify
this is when most of the medication is in your system
the peak
this is when the least amount of medication is in your system
trough, so it’s time for the next dose