Exam 4

Question 1

Is defined as the way in which a person acts or conducts oneself, especially towards other

Answer 1

Behavior

Question 2

A fight, battle or a struggle, a disagreement or opposition: and an emotional disturbance resulting from the clashes of impulses.

Answer 2

Conflict

Question 3

Stabilize a law-enforcement situation, so that more time options and resources are available to gain a persons voluntary compliance and to reduce or eliminate the need to use force. Creating distance between the officer threat and requesting additional resources to resolve the incident.

Answer 3

De-escalation tactics

Question 4

A time of intense difficulty, trouble, or danger
Emotions are high, and reason is low

Answer 4

Crisis

Question 5

Stage of Crisis
1

Answer 5

A problem occurs

Question 6

Stage of Crisis
2

Answer 6

Normal coping mechanisms can not resolve this issue

Question 7

Stage of Crisis
3

Answer 7

Behaviors and emotions change

Question 8

Stage of Crisis
4

Answer 8

Police assessment stage

Question 9

Stage of Crisis
5

Answer 9

Action stage/ Resolution

Question 10

5 Cultural Competence Traits

Answer 10

Self-Assessment
Learn
Interact
Communicate Culturally
Listen

Question 11

The need for love, acceptance, and approval by others.

Answer 11

Social Needs

Question 12

Needs that allow people to feel more important fall under…The need for status and recognition drive.

Answer 12

Ego Needs

Question 13

Diffusion Techniques

Answer 13

Depersonalize the situation
Encourage the parties to vent
Discover the facts
Understand feelings
Suggest solutions
End on a positive note

Question 14

due regard for the feelings, wishes, rights, or traditions of others. a feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements

Answer 14

Respect