Exam #3 Flashcards

1
Q

Two ways to look at people as an organization

A

as a cost to reduce

as an asset to develop

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2
Q

Strategic Human Resource Management

A

aligns human capital with organizational strategy

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3
Q

SHRM stands for

A

Society of Human Resource Management

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4
Q

What are the three functions of Human Resource Managemnet?

A
  1. Attracting
  2. developing
  3. keeping
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5
Q

what are the three steps in attracting?

A
  1. asses need and define job
  2. recruitng strategy and implementation
  3. candidate selection and offer process
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6
Q

Job and Organizational Fit

A

making sure candidates connect to the company

organizational fit = cultural fit

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7
Q

what are the 5 selection methods in attracting?

A
  1. in depth interviewing
  2. technical and personality testing
  3. real time or simulated work
  4. background checks
  5. assessment centers
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8
Q

what are the four components of the development process?

A
  1. orientation/socialization
  2. training and expieriences
  3. coaching and mentoring
  4. performance management
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9
Q

what is ASTD stand for?

A

American Society for Training and Development

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10
Q

how much did the U.S. spend on training?

A

$171.5 billion

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11
Q

Mentoring

A

process of assigning an early career employee to to a senor manager for career guidance

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12
Q

coaching

A

working with a manager to develop personal and business compentencies in a holistic manner

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13
Q

what are the two purposes of performance appraisel?

A
  1. measures and documents work performance
  2. used as a developmental tool to enhance work performance
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14
Q

what are the three steps in keeping talent?

A
  1. compensation and benefits in line with market
  2. clear career path identified
  3. work life balance focus
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15
Q

career planning

A

matching individual career goals, capabilites to oppurtunites

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16
Q

career develpment

A

managing how a person progresses in their career

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17
Q

career path

A

providing structure, flexibility and direction for a person to achieve greater work responisibility

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18
Q

what country is the most work flexible?

the least?

A

findland

japan

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19
Q

aging graph trends

A

16-24 = in training workers are decreasing

25-54 = prime age workers are declining

55+ = are increasing

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20
Q

how many google answers come up for leadership?

A

382,000,0000

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21
Q

how many books on leadership on amazon?

A

86,843

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22
Q

what you prefer to be a great leader, or great manager?

A

both

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23
Q

are leaders born or made?

A

made

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24
Q

leading

A

communicating vison, build enthusiasm, motivate commitment and hard work

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25
Q

leadership

A

when one individual influences a group of people to want to reach important (big) goals

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26
Q

how does one become a leader? 3 R’s

A

right training

right expieriences

right attitude (ambition)

27
Q

managerial power =

A

position power + personal power

28
Q

position power

A

reward

coercion

legitamate

29
Q

personal power

A

referent

expert

30
Q

expert power

A

have expertise or skills

31
Q

refferent power

A

people want to follow you

32
Q

patricia woertz video

A

leading change

takes conviction

keep focus on end result

trust team

accelerate team bulding

help build eachothers strengths

postively gossip

33
Q

what are the 4 approaces to understanding leadership?

A

trait

behavior

contingency

transformational

34
Q

Toffler’s 3 eras of society power

A

sources of power

violence

wealth

knowledge

35
Q

behavioral style approach to leadership

A

human relations

(task low, people high)

democratic

(task high, people high)

autocratic

(task high, people low)

laizze-faire

(task low, people low)

36
Q

steps in fiedler contingency approach

A
  1. determine leadership style: least preferred co worker
  2. match style with situation
37
Q

hershey blanchard leader style and follower readiness

A

participating

(able, unwilling, low confidence)

selling

(unable, willing, confident)

telling

(unable, unwilling, low confidence)

delegating

(able, willing, confident)

38
Q

leader behavioral styles

A

directive

supportive

achievement

participative

39
Q

bearnard bass and transformational leadership

A

intellectual stimulation

individual consideration

idealized influence

inspirational motivation

40
Q

emotional compentenceies

A

self aware

self management

social aware

realtions management

41
Q

perceptual distortions

A

stereotyping

halo

selective perception

projection

42
Q

selective percetion

A

view everything from your point of view

43
Q

projection

A

are you like me? comparing everyone to you and making them work and behave like yourself

44
Q

Fundamental attribution error

A

“its their fault”

they are performing poorly

them

45
Q

self serving bias

A

you are performing poorly

you

“its not my fault”

46
Q

personality

A

individual differences in characteristic patterns of thinking,feeling, and behaving

47
Q

yellow bile

phleym

blood

black bile

A

bad tempered

calm

courageous

irritable

48
Q

what are the two approaches to to personality?

A

type and trait

49
Q

the big 5

A

extraversion

conscientousness

emotional stability

openness to expierience

50
Q

trait

A

meausures how much of a trait you possess

51
Q

MBTI

A

Myers Briggs Type Instrument

52
Q

type

A

measures 4 dimesions with you falling clearly for one or other dimension

53
Q

energy is measured by

A

extraversion vs intraversion

54
Q

information is measured by

A

sensing and intution

55
Q

decision making uses

A

thinking or feeling

56
Q

life or work style is measured by

A

judging or perceving

57
Q

stress

A

tension from physical and mental from heavy demands, constraints, and oppurtunities

58
Q

constructive stress

A

helps you develop and perform better

59
Q

destructive stress

A

hinders performance

60
Q

attitude

A

predisposition to act in a certain way (positive or negative) based on a decided mental state

61
Q

cognition

A

thinkin g

62
Q

affect

A

thinkin g

63
Q

behavior

A

action

64
Q
A