Management 301 > Exam #3 > Flashcards

Exam #3 Flashcards

(64 cards)

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1
Q

Two ways to look at people as an organization

A

as a cost to reduce

as an asset to develop

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2
Q

Strategic Human Resource Management

A

aligns human capital with organizational strategy

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3
Q

SHRM stands for

A

Society of Human Resource Management

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4
Q

What are the three functions of Human Resource Managemnet?

A
  1. Attracting
  2. developing
  3. keeping
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5
Q

what are the three steps in attracting?

A
  1. asses need and define job
  2. recruitng strategy and implementation
  3. candidate selection and offer process
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6
Q

Job and Organizational Fit

A

making sure candidates connect to the company

organizational fit = cultural fit

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7
Q

what are the 5 selection methods in attracting?

A
  1. in depth interviewing
  2. technical and personality testing
  3. real time or simulated work
  4. background checks
  5. assessment centers
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8
Q

what are the four components of the development process?

A
  1. orientation/socialization
  2. training and expieriences
  3. coaching and mentoring
  4. performance management
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9
Q

what is ASTD stand for?

A

American Society for Training and Development

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10
Q

how much did the U.S. spend on training?

A

$171.5 billion

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11
Q

Mentoring

A

process of assigning an early career employee to to a senor manager for career guidance

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12
Q

coaching

A

working with a manager to develop personal and business compentencies in a holistic manner

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13
Q

what are the two purposes of performance appraisel?

A
  1. measures and documents work performance
  2. used as a developmental tool to enhance work performance
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14
Q

what are the three steps in keeping talent?

A
  1. compensation and benefits in line with market
  2. clear career path identified
  3. work life balance focus
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15
Q

career planning

A

matching individual career goals, capabilites to oppurtunites

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16
Q

career develpment

A

managing how a person progresses in their career

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17
Q

career path

A

providing structure, flexibility and direction for a person to achieve greater work responisibility

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18
Q

what country is the most work flexible?

the least?

A

findland

japan

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19
Q

aging graph trends

A

16-24 = in training workers are decreasing

25-54 = prime age workers are declining

55+ = are increasing

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20
Q

how many google answers come up for leadership?

A

382,000,0000

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21
Q

how many books on leadership on amazon?

A

86,843

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22
Q

what you prefer to be a great leader, or great manager?

A

both

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23
Q

are leaders born or made?

A

made

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24
Q

leading

A

communicating vison, build enthusiasm, motivate commitment and hard work

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25
leadership
when one individual influences a group of people to want to reach important (big) goals
26
how does one become a leader? 3 R's
right training right expieriences right attitude (ambition)
27
managerial power =
position power + personal power
28
position power
reward coercion legitamate
29
personal power
referent expert
30
expert power
have expertise or skills
31
refferent power
people want to follow you
32
patricia woertz video
leading change takes conviction keep focus on end result trust team accelerate team bulding help build eachothers strengths postively gossip
33
what are the 4 approaces to understanding leadership?
trait behavior contingency transformational
34
Toffler's 3 eras of society power
sources of power violence wealth knowledge
35
behavioral style approach to leadership
human relations (task low, people high) democratic (task high, people high) autocratic (task high, people low) laizze-faire (task low, people low)
36
steps in fiedler contingency approach
1. determine leadership style: least preferred co worker 2. match style with situation
37
hershey blanchard leader style and follower readiness
participating (able, unwilling, low confidence) selling (unable, willing, confident) telling (unable, unwilling, low confidence) delegating (able, willing, confident)
38
leader behavioral styles
directive supportive achievement participative
39
bearnard bass and transformational leadership
intellectual stimulation individual consideration idealized influence inspirational motivation
40
emotional compentenceies
self aware self management social aware realtions management
41
perceptual distortions
stereotyping halo selective perception projection
42
selective percetion
view everything from your point of view
43
projection
are you like me? comparing everyone to you and making them work and behave like yourself
44
Fundamental attribution error
"its their fault" they are performing poorly them
45
self serving bias
you are performing poorly you "its not my fault"
46
personality
individual differences in characteristic patterns of thinking,feeling, and behaving
47
yellow bile phleym blood black bile
bad tempered calm courageous irritable
48
what are the two approaches to to personality?
type and trait
49
the big 5
extraversion conscientousness emotional stability openness to expierience
50
trait
meausures how much of a trait you possess
51
MBTI
Myers Briggs Type Instrument
52
type
measures 4 dimesions with you falling clearly for one or other dimension
53
energy is measured by
extraversion vs intraversion
54
information is measured by
sensing and intution
55
decision making uses
thinking or feeling
56
life or work style is measured by
judging or perceving
57
stress
tension from physical and mental from heavy demands, constraints, and oppurtunities
58
constructive stress
helps you develop and perform better
59
destructive stress
hinders performance
60
attitude
predisposition to act in a certain way (positive or negative) based on a decided mental state
61
cognition
thinkin g
62
affect
thinkin g
63
behavior
action
64

Management 301 (1 decks)

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