Exam 3 Flashcards

1
Q

Strategic planning

A

Long term goals and strategies set for 5-10 years

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2
Q

Budget

A

A formal written statement of managements financial plan for the future

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3
Q

Rolling budget

A

A 12 month budget

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4
Q

Goal congruence

A

The managers personal goals are congruent with firms goals

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5
Q

Participating budgeting

A

Bottom up

Many levels of management create budget

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6
Q

Dysfunctional behaviour

A

Manager’s behaviour is conflicting with firms goals

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7
Q

Budgetary slack

A

A manager padding the budget deliberately

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8
Q

Master budget

A

A financial plan of action consisting of operating and financial budgets

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9
Q

Operating budgets

A

Budgets concerned with income generating activities

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10
Q

Flexible budget

A

The master budget flexed to different levels of activity

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11
Q

Zero based budgeting

A

Firm builds budgets from scratch

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12
Q

Safety stock

A

Extra inventory of finished goods kept on hand in case demand is higher than predicted

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13
Q

Responsibility accounting

A

A system for evaluating the performance of each responsibility Center and manager

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14
Q

Direct fixed costs

A

Directly traceable to one Center and controllable by Center manager

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15
Q

Segment margin

A

Operating income before subtracting common fixed costs

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16
Q

Management by exception

A

Only investigate variances that are large

17
Q

Master budgets are prepared in ?

A

The beginning of the period

18
Q

Volume variance measures?

A

How effective management is at meeting sales goals

19
Q

Standard costs

A

Costs that should be incurred under efficient operations

20
Q

Benefits of budgets

A

Requires managers to plan ahead
Provides objectives for evaluating performance
Creates an early warning system
Coordination of activities
Greater management awareness of operations
Motivates personnel

21
Q

Advantages of decentralised operations

A

Management specialisation
Focusing of central management
Motivating managers
Competition between managers

22
Q

Disadvantages of decentralised operations

A

Potential to duplicate resources

Managers make decisions that are only good for themselves

23
Q

Advantages of ROI

A

Cost efficiency
Operating asset efficiency
Helps management decide how to invest funds
Compared oerformance overtime

24
Q

ROI disadvantages

A

Focuses only on short run
Managers make decisions only good for their Center
Lagging indicator

25
Q

Advantages of residual income

A

Encouragers managers to accept any project that earns above minimum rate of return

26
Q

Disadvantages of RI

A

Focus on short run
Not a relative measure of profitability
Lagging indicator

27
Q

Financial perspective measures

A
ROI
Ri
Average stock price
Sales revenue
Profit
28
Q

Consumer perspective measures

A

Customer retention
Customer satisfaction
Market share

29
Q

Learning and growth perspective

A

Employee skills and satisfaction
Employee education/training
Research and development

30
Q

Internal business perspective

A

Product development
Product production
On time delivery
Quality

31
Q

Advantages of standard costs

A

Cost benchmarks
Usefulness in budgeting
Employee motivation
Simplify bookkeeping