Exam 3 Flashcards

1
Q

What is an objective?

A

The goal an organization wants to accomplish

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is a “micro-manager”?

A

Someone who fails to delegate tasks to subordinates

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is over-management?

A

Having too many managers within an organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is the “Civil Service Exam”?

A

A formal instrument given to all applicants for a public position used to decide who is best qualified.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What did the “Wagner Act of 1935” do?

A

Ushered in widespread collective bargaining

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What does the line-item veto do?

A

Empowers a government executive to delete portions of a bill. *Rarely used in local government.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is the “Blue-Flu”?

A

An informal strike where police officers all call in sick on the same day.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is suffrage?

A

The right to vote.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Who is Chester Barnard?

A

He wrote “Functions of The Executive”: 1. To provide a system of communication

  1. To promote the securing of essential efforts
  2. To formulate and define the purposes and goals of an organization.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is meant by analytics?

A

Stats and quantitative and qualitative methods used to drive decision making.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is meant by “Enterprise Risk Management”?

A

The use of analytics to forecast your government/agency/other organization’s level of risk

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are tenants of a free-market?

A
  1. Competition
  2. Access to information
  3. Invisible hand – Goods and services provided guided by consumer preference.
  4. Winners and losers
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are the 4 reasons for regulation?

A

1) Market failures.
2) Free-market solutions infringe on minority rights.
3) Good that are considered rights.
4) Unacceptable consequences

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Types of market failure and how to stop this?

A

Types: Monopoly, Imperfect information, Barriers to entry. How to Stop: Ban or regulate monopolies, require certain information, Create or eliminate barriers to entry.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is Monopoly?

A

When one provider has cornered the market.

*Certain goods, like utilities, are government regulated monopolies.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

When is a good a right?

A
  1. When society deems it so (through legislative action usually).
  2. We create rules to ensure universal access, if, society deems something a right.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What is meant by “too big to fail”?

A

Means a private sector bankruptcy would have unacceptable consequences on the total U.S. economy.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What is a regulation?

A
  1. A rule.
  2. Usually created by independent regulatory agencies or the legislature to protect the public welfare.
    Often through administrative rules.
    Ex: Occupational licenses, Zoning, Building codes, Public health.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What are some negatives to regulation?

A

Slows things down, can have an economic impact, can become obsolete.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What is recruitment?

A

The process of advertising job openings and encouraging candidates to apply.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

What did the “Pendleton Act of 1883” do?

A

Introduced merit selection for federal government positions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

What is restrictive credentialism?

A

A selection policy or job requirement adversely effecting a sub-group that is not related to job performance.

23
Q

What are the Approval Appraisal Methods?

A
  1. Supervisory Ratings: The supervisor evaluates all their employees.
  2. Self Ratings: Employees rate themselves with a standard form and narrative.
  3. Peer Ratings: Each individual rates every employee in their division at parallel levels.
  4. Subordinate Ratings: Subordinates rank their bosses.
  5. Group Ratings: An independent rater rates the quality of group performance.
24
Q

What is tailoring?

A

Writing a job description around a specific person to ensure they are hired.

25
Q

What is a provisional appointment?

A

Giving someone a temporary appointment knowing full well they will be hired for the job full time.

26
Q

What happens in soliciting a declination?

A

Convincing a more qualified job applicant or potential applicant not to take a position so that your favored candidate will get hired.

27
Q

What is Act 10?

A

The Wisconsin law that limited public sector collective bargaining for public employees except police and firefighters.

28
Q

What is affirmative action?

A

Reward job applicants from established prioritizes sub-groups.

29
Q

What is position classification?

A

A formal job description listing qualifications, duties, and a pay scale.

30
Q

What is the trait theory?

A

The idea that there are certain common traits among leaders.

31
Q

What is transactional leadership?

A

Leadership through give and take between leader and follower.

32
Q

What is authoritative leadership?

A

Leadership dependent on order, obedience, and precision.

33
Q

What is democratic leadership?

A

Leadership defined by representing the masses.

34
Q

What is an oligarchic leadership?

A

There is an Upper crust, or, in-group that actually “lead” an organization.

35
Q

What does Contingency Leadership say about the function of leadership?

A
  1. The type, structure, size, and purpose of an organization.
  2. The external environment.
  3. The values and goals of the leader, the leader’s superiors, and the leader’s subordinates.
  4. The expertise required for the position.
36
Q

What is transformational leadership and what is its “life-span”?

A

A leader who changes the culture of an organization; Tend to be short-lived because they lose effectiveness once the culture of an organization has been changed.

37
Q

What is strategic management?

A

An approach to planning.
The use of strategy: Management of resources to obtain an objective.
An objective may vary by sector an organization.

38
Q

What is SWOT analysis?

A
  1. A systematic analysis of the current circumstances of an organization, especially its capabilities.
  2. List your organization’s:
    - Strengths
    - Weaknesses
    - Opportunities
    - Threats
39
Q

What are best practices?

A

Take the ideas of your competition and imitate. Risk is they can become dated.

40
Q

What is benchmarking?

A

Systematically comparing work processes with those of competitors or best practices.

41
Q

What are management scorecards?

A

A tally sheet using simple grading to measure progress in key areas.

42
Q

What are some Potential Public Sector Barriers to Effective Strategic Management?

A
Civil service employees
High political turnover
Mixture of political appointees/merit selection.
Externally imposed planning horizons.
Law changes.
43
Q

What is a manager vs. a leader?

A

Distinguish themselves from the regular managers in six respects:

  1. Think long term
  2. Grasp the relationship to the larger picture
  3. Reach beyond the boundaries
  4. Put emphases on the intangibles of vision, values, motivation and ambiguities
  5. Political skill to cope -conflicting requirements
  6. Think in terms of renewal and change
44
Q

What is strategic management?

A

The management of resources to obtain an objective.

45
Q

What is racial discrimination?

A

Systematically favoring one or more races over others.

46
Q

What is tuition reimbursement?

A

When an employer pays for part or all of your tuition.

47
Q

What is the goal of 1993 Gore Performance Review?

A

An effort to make it easier to fire federal employees for cause, give agencies autonomy in recruiting, and to decentralize government.

48
Q

What is an ordinance?

A

A regulation enacted by local government that has the force of law.

49
Q

What does the equal protection clause do?

A

A famous portion of the 14th amendment that gives everyone equal protection under state laws.

50
Q

What are Jim Crow laws?

A

laws that require segregation of the races.

51
Q

what is adverse impact?

A

When a selection process for a job results in the selection of members of a racial/ethnic/gender group at lower rates than members of other groups.

52
Q

what is reverse discrimination?

A

When preferential treatment of women and minorities is argued to hurt white males.

53
Q

What does the Civil Rights Act of 1964 do?

A

Prohibits discrimination on the basis of color, race, religion, sex, and national origin in most private sector employment.

54
Q

What does the executive budget do?

A

The major tool by which government executives initiate policy.