Exam 3 Flashcards
What makes a good, well-designed website?
Easy to navigate.
Provides useful information.
Visually Attractive.
Offers Youtility. / Value
Perceived as Trustworthy.
What is SEA about? What is the most popular tool for searching?
SEA = Search Engine Advertising.
The most popular tool for SEA are google Ad’s. Over 86 - 96% of the market share is owned by Google’s Ads.
Benefits of Online Advertising
Individualization.
Interactivity.
Immediate Publishing.
Cost Efficiency.
Costs of Online Advertising
User Distraction.
Too many choices.
International coordination.
Rapid Change
Short lead times / cycles.
How can companies use blogs to their advantage? What is important to do when it comes to blogs?
Blogs can be used to connect businesses with customers and appear more credible. (Online Word of Mouth)
It’s important to have quality content, active social-sharing activity, and align with the corporate objectives.
What is UGC?
User Generated Content:
Audience enthusiastically takes over a brand’s promotion. Engagement and customer retention and loyalty go through the roof.
(Think of Barbie, and how many people were excited to dress up for the movie, and come decked out for the event).
What is Geotargeting?
Geotargeting is the method of delivering different content to visitors based on their geolocation. This includes country, region/state, city, metro code/zip code, organization, IP address, ISP, or other criteria.
What is Geofencing?
Geofencing marketing involves setting up virtual boundaries around a point or area that track whenever someone with a mobile device crosses them. When this happens, it causes a notification that advertises a nearby store, brand, service, or product to be sent to that person’s mobile device.
What is the difference between VR and AR in advertising?
VR: (Virtual Reality) take over your vision to give you the impression that you’re somewhere else. Blocks out your surroundings, and you enter a whole different world visually.
AR: (Augmented Reality) Projecting information on top of what you’re already seeing. Designed for free movement, and projects images on what you physically see. (Think of PokémonGo!)
What are the 7common objectives/themes behind successful social media campaigns?
1: Sharing Humor and creativity with consumers.
2: Deals and Contests.
3: Causes, sponsorships and events.
4: Interactive games, virtual worlds, and avatars.
5: Consumer generated stories and content.
6: Be human and empathetic.
7: Providing value to the audience.
What is Native Advertising?
Some form of paid advertising that naturally blends into another source of content or material while meeting audience’s expectations. Content that is genuine, valuable, and not trying to only sell products.
What is Content Marketing?
When your brand becomes the publisher, and you build an audience that builds your business. Consistently creating content your audience likes to read and share! (Red Bull, GoPro, L’Oréal)
What are the 5 activities or functions performed by public relations?
1: Advice and counsel due to PR challenges, mistakes, etc.
2: Writing and producing a variety of publications for constituents.
3: Publicity - Positive contact with the media.
4: Corporate image advertising - creating goodwill for the firm.
5: Monitoring public opinion through research and customer feedback.
What is MPR? (Marketing Public Relations)
Marketing-orientated aspect of public relations, so more narrow aspect of general PR.
Involves an organization’s interactions with actual customers. More important than ever with social media platforms.
Increasingly important marcom function for both B2C and B2B firms.
More credible and less expensive in comparison with advertisements. Comes across as unbiased, often free.
What is proactive MPR?
Proactive MPR: Dictated by a company’s marketing objectives.
Used with advertising and sales promotions.
Offensively orientated and opportunity seeking.
Credibility for the effectiveness.
What is reactive MPR?
The conduct of public relations in response to internal or external negative influences.
Attempt to repair company reputation, prevent market erosion, and regain lost sales.
Quick and positive responses are imperative.
What are some examples of Proactive MPR?
Product Releases: (Announcements and providing new information, features, and benefits.)
Executive statements and news releases: Quoting CEO’s and other corporate executives. May address a wide variety of issues, carries a significant degree of credibility.
Feature Articles: Detailed descriptions of products or other programs / initiatives.
What are some examples of Reactive MPR?
Most Common Reasons for Reactive MPR:
-Product defects and failures.
-Unanticipated market events. (Corona Beer and Coronavirus).
Crisis Management:
-Provides quick responses to negative publicity.
-Lessen the damage following negative publicity.
Define and list examples that have required Reactive MPR?
“Burger King” - Women belong in the Kitchen Tweet.
Kraft: “Send Noods” ad.
KFC: Not having any chicken due to Coronavirus.
Kendall Jenner: Pepsi Add.
CrockPot: They had a positive reaction. In a Tv-Show, A crockpot set on fire and killed a character in the TV Show. Crockpot used this attention to turn it into positive buzz and comedy.
What is Buzz Creation and what are some proactive efforts used? What are some examples we discussed?
Buzz Creation: The systematic and organized effort to encourage people to talk favorable about a particular brand, either in-person or online, and recommend it to others who are a part of their social network.
One example: Word of Mouth (Informal Communication among consumers.)
What makes Viral marketing viral?
There must be a tipping point, or moment where enough people are wrapped up into the trend, “infected”.
What are the 3 rules for Social epidemics?
Law of the Few: Messenger takes a few of the right people to start buzz, influencer marketing.
Sickness Factor: Message is emotional, funny, interesting enough that people want to share.
Power of Context: Taking advantage of the right context and situation, culturally relevant, real-time marketing.
What are 10 campaign elements that are used to create Buzz for brands?
1: Location, location, location.
2: Celebrities or brand ambassadors / influencers.
3: User generated content (Barbie)
4: Cause or Charity.
5: Publicity
6: Crazy guerilla marketing stunts.
7: Humor
8: Creating controversy through taking a stand.
9: Give Away / Contest
10: Right Timing.
What is legitimate green marketing?
-A firm’s introduction and promotion of environmentally oriented products/services based on the environmental benefits.