Exam 3

Question 1

A ______ is the systematic process of collecting and making judgments about the compensation paid by other employers

Answer 1

Survey

Question 2

A _________ exists whenever two or more rates are paid to employees in the same job

Answer 2

Pay range

Question 3

A ________ highlights a class, level, or group of jobs in which compensation values are similar

Answer 3

Pay grade

Question 4

______________ sets pay almost exclusively on external market rates

Answer 4

Market Pricing

Question 5

Quantitative measures of performance

Answer 5

Performance Metrics

Question 6

a failure to include all of the relevant dimensions of job performance

Answer 6

Criterion Deficiency

Question 7

require comparison of employees to determine the relative ordering of the group on some performance measure

Answer 7

Ranking formats

Question 8

require that raters evaluate employees on absolute measurement scales that indicate varying levels of performance

Answer 8

Rating formats

Question 9

have two elements in common
•Require raters to evaluate employees on some absolute standard
•Each standard is measured on a scale whereby appraisers can check the point that best represents an employee’s performance

Answer 9

Rating formats

Question 10

Most common raters – often seen as most credible

Answer 10

Supervisors

Question 11

Can be good raters if they work closely with the employee

Answer 11

Peers

Question 12

Are often too lenient and can lack objectivity

Answer 12

Self

Question 13

Has become more common in some jobs, but validity can be an issue

Answer 13

Customers

Question 14

Becoming more common to have subordinates rate managers

Answer 14

Subordinates

Question 15

Utilizing all five sources (or all sources that are relevant to a job) is known as

Answer 15

360 feedback

Question 16

Allowing nonperformance factors to influence performance scores

Answer 16

Criterion Contamination

Question 17

General physical appearance or change in performance may influence ratings

Answer 17

Errors in observation (Attention)

Question 18

Memory decay may alter storage and recall process

Answer 18

Errors in storage and recall

Question 19

The purpose of an evaluation affects the rating process. (e.g., is the process political; aimed at distributing a “pool” of increases)

Answer 19

Errors in the actual evaluation

Question 20

Giving favorable rating across all duties based on performance in one job function

Answer 20

Halo

Question 21

Consistently providing ratings that are higher than deserved

Answer 21

Leniency

Question 22

Consistently providing ratings that are lower than deserved

Answer 22

Severity

Question 23

Giving better ratings to individuals who are similar in background, behavior, or personality

Answer 23

Clone

Question 24

Allowing performance from a previous period to impact current ratings

Answer 24

Spillover

Question 25

exposes supervisors to the performance dimensions to be used in rating

Answer 25

Performance dimension training

Question 26

provides raters with a standard of comparison or frame of reference for making appraisals (what makes someone good, average, or bad

Answer 26

Performance standard training

Question 27

are that part of the total compensation package, other than pay for time worked, provided to employees in whole or in part by employer payments (for example, life insurance, health insurance, PTO, retirement)

Answer 27

Employee Benefits

Question 28

Benefits add about ___ cents on top of every dollar paid in wages/salary

Answer 28

42

Question 29

continue to be ranked tops in importance for most employee groups

Answer 29

Medical

Question 30

entitles eligible employees to receive unpaid leave up to 12 weeks per year for specified family or medical reasons

Answer 30

Family and medical leave Act

Question 31

provides current/former employees with a temporary extension of health insurance when coverage is lost due to qualifying events

Answer 31

COBRA

Question 32

prohibits discrimination (for health insurance coverage) on the basis of health-related status

Answer 32

HIPPA

Question 33

What type of plan is a pension?

Answer 33

Defined benefit

Question 34

What type of plan is a 401k?

Answer 34

Defined contribution

Question 35

pays out varying levels of income depending on duration of illness

Answer 35

Salary continuation plan

Question 36

pays a percentage of an employee’s salary for temporary disability because of sickness or injury

Answer 36

Short term disability

Question 37

if available, typically kick in after the short-term plan expires

Answer 37

Long term disability

Question 38

plans track time off for each “group” separately – Vacations, sick leave, personal leave, etc

Answer 38

Traditional time off plans

Question 39

plans eliminate the distinction between sick days and other paid days off (e.g., vacation) and lump all time off into one bucket

Answer 39

Paid time off

Question 40

covers all employees (with some exceptions) of companies engaged in interstate commerce or in the production of goods for interstate commerce

Answer 40

Fair labor standards act of 1938

Question 41

legislation is intended to provide an income floor for workers

Answer 41

Minimum wage

Question 42

is denial of jobs, promotions, or training to qualified women or minorities

Answer 42

Access discrimination

Question 43

looks at the pay women and minorities receive for the jobs they perform

Answer 43

Valuation discrimination

Question 44

forbids wage (valuation) discrimination on the basis of gender for “equal” work

Answer 44

Equal pay act of 1963

Question 45

occurs when an employer applies different standards to different employees

Answer 45

Disparate treatment

Question 46

notes that practices that have a differential effect on members of protected groups are illegal, unless the differences are work-related

Answer 46

Disparate impact

Question 47

is a no-fault insurance covering injuries and diseases that arise during employment

Answer 47

Workers compensation