Exam 3 Flashcards by Jenn Darling

What are the OWE seating restrictions?

16 years of age or older
Be able to understand the operating instructions for the exit
Have sufficient mobility, strength and dexterity to operate the exit
Be able to visually determine if the exit is safe to open
Not require special handling or the use of a mobility aid or medical device
Not require the use of an oxygen concentrator or cylinder
Not be travelling with an animal in the cabin
Not have sole responsibility for another person
Not have a condition that might cause them bodily harm by operating the
exit
B737: Not require the use of seatbelt extension

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How many SVANs are allowed per passenger?

2 (no limit per flight)

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Who is responsible for the safety of UMNRs?

ALL flight attendants

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How many UNMNs are permitted per flight?

Max 4 per flight (may be exceptions in IROP)

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What does the lead brief the crew on for IFSOs?

Presence and seat location

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What PEDs are permitted at all times?

Electronic watches, hearing aids, headphones, personal fans.

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Which 2 announcements are delivered via the Automated announcement system in English (doesn’t have to be read)?

Boarding and departure

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What information is included in the boarding announcement?

Welcome onboard. We kindly ask you to please keep the aisle clear and place your carry-on baggage in the overhead bins, or under the seat in front of you.

Location of baggage stowage
keep the aisle clear

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What information is included in the departure announcement?

Carry on baggage stowage, PEDs in airplane mode.

Welcome on board. For everyone’s safety, all carry-on items, including laptops, must now be securely stowed either under the seat in front of you, or in an overhead bin.
In preparation for departure, please ensure that personal electronic devices are now in airplane mode for the duration of the flight.
Thank you.

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What info must the standard safety briefing include? (Safety demo)

 Carry-on baggage stowage requirements
 Smoking restrictions
 Passenger information signs (No Smoking, Seatbelt, Emergency Exit)
 Electronic devices
 Seatback and tray table positioning
 Provision for passengers to bring concerns to cabin crew
 Safety Demonstration Actions
 Life Vest Demonstration Actions (if required)

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What is the difference between secured vs stowed?

Items that can be secured are handheld and below 2lbs, they must not interfere with a pax ability to brace.

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When is the lifevest demo required?

all the flights to/from:
 Destinations outside the continental United States and Canada
 Newfoundland
 Florida via airports east of Thunder Bay
 Additional destinations or routings as determined by the Captain

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What are the demo positions on the 737 with 3 crew members?

Lead - PA/FWD
P2 - 1st row economy or row before the OWE if no premium
P3 - row 1

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What are the demo positions on the 737-700 with 4 crew members?

Lead - PA/FWD
P2 - First row of the Economy Cabin or Row before the OWE row on aircraft without Premium seating
P3 - row 1
P4 - interchangeable with/as directed by P2

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What are the demo positions on the 737-800/-8 with 4 crew members?

Lead - PA/FWD
P2 - First row of the Economy Cabin or Row before the OWE row on aircraft without
Premium seating
P3 - Row 1
P4 - Row 22 or interchangeable with/as directed by P2

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How can you tell the difference between single and dual chamber life vests?

Single chamber - 1 red toggle and inflation tube, usually located above seats
Dual chamber - 2 red toggles and inflation tubes, usually located below seats

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How often are pax required to be offered to deplane as per APPR during an extended ground delay and with what exceptions?

Every 30 min
unless PIC determines it would affect safety/security or as directed by ATC

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Who delivers the delay announcement(s)?

The captain will deliver the initial announcement
Then cabin crew to update every 30 min

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What are the duties prior to closing the main cabin door?

Complete safety briefings
Play departure announcement
Ensure cabin is secure - check carry on baggage / bulk out
Complete headcount if applicable
Ensure galleys are secure
Lavs are locked and unoccupied

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What are the initial lead duties prior to closing the main cabin door?

Confirm head count
Call P2 to confirm count, SSRs, water levels and galley secure
Advise captain of waste/water level, headcount, SSRs, and any seat relocations
Ensure documents obtained from CSAs go in flight deck
Obtain authorization from PIC to close
Close flight deck door and verify closed
Check door area is clear and confirm close with CSA
Close MCD (verify handle all way down after closing)

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What are the 3 turbulence levels?

Light, moderate and severe?

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What happens during light turbulence?

Seatbelt announcement played and seatbelt check done if safe to do so

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When may an FA secure themselves in a jump seat or pax seat during turbulence?

Whenever an FA feels necessary

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What does the turbulence announcement include in addition to the seatbelt announcement?

Stowing carry on items

When is a security search performed?

First flight of each calendar day to/from a US destination based on time at the aircraft location.

What is the legal drinking age on a WestJet plane?

What is the order for incapacitated flight crew procedures?

Hands, seat, feet, sit, strap, first aid

What are the procedure for an incapacitated crew member?

Incapacitated FA to be seated in a passenger seat All crew must be informed and distribute duties and inform captain of such Inboard jumpseat must be occupied for landings

When can an ABP occupy a FA jumpseat?

If a crew member is incapacitated AND a declared emergency exists.

Where are crew rolling bags to be stored?

Aft of row 6

Where can lunch bag be stored?

Aft of row 3 (premium)

When must IHRs be submitted?

Within 24 hours

What are lead post flight cabin check duties?

no items left behind, galleys are secure and tidy, carts tagged, doors disarmed. Has to check both side of carts.

When is it safe to take out carts?

8 min after takeoff

What are the conditions of the Flight attendant rest program?

1 CCM at a time Occupy aft jumpseat with seatbelt fastened and curtain closed or last row of seats cant be within 30 min of top duties must be redistributed amoung crew 20-30 min

What is included in the prep for descent announcement?

Garbage collection In preparation for descent, we will now be coming through the cabin, for a final collection of items for disposal or recycling.

What is included in the descent announcement?

Seatbelt, washroom, baggage and larger electronics, seatback and tray table. Exits on flightes over 4 hrs. We have started our final approach. Please fasten your seatbelt, and refrain from moving about the cabin or using the washroom for the duration of the flight. All cabin baggage and larger electronics must be safely re-stowed. Please ensure your seatback is upright and your tray table is stowed.

What is included in the arrival announcement?

Destination, time, seatbelt, baggage, smoking, PEDs, assistance leaving, Connecting flights, baggage. May include stairs or ramp announcement. Welcome to [destination]. The local time is [time]. As we taxi to the gate, please remain seated with your seatbelt fastened and all carry-on baggage stowed until the aircraft is parked at the gate and the seatbelt sign is turned off. Smoking is only permitted in designated smoking areas. You may now connect your personal electronic device to a network. Any guests that require the crew’s assistance leaving the aircraft are asked to remain seated until all other guests have deplaned and we are better able to assist.

What is the signal to open the MCD?

Knock by CSA

What are the critical surfaces?

wings, control stabilizers, horizontal and vertical stabilizers, engine intake and winglets

Who must be notified immediately if a passenger or FA notices surface contamination?

The captain

Who is responsible for OWE and individual safety briefings?

How would you handle an IFO who orders a drink?

Like any other passenger, submit an IHR

When do you hear Flight Attendants Prepare for Arrival

10 min before landing (10,000 ft) Signals sterile flight deck

If you have already secured the cabin before hearing prep for arrival announcement from captain do you need to do another cabin check.

nope.

What are the prisoner security ratings?

Maximum, Medium, Minimum Max = 2 guards per (Max 1 per flight) Med = 1 guard per Min = 1 guard per 2 (more than 2 med or min prisoners per flight require approval)

What do you do if you find a bomb on board?

Do not touch, do not take photo, immediately inform captain.

What are the conditions to store garbage in the lavs?

- only during descent - when all other garbage containers are full - cant go above sing - must be see through bag to verify contents arent on fire - lavs must have a working smoke detector - lav must be locked

When do you deliver the arrival announcement?

When you turn off an active runway.

How many infants are allowed per seat bank?

1 - as there are 2 02 masks per seat bank

Normal circumstances during ground delay where passengers must be offered to deplane every 30 min are defined as

Main Cabin Door open At a gate or parked with adequate walkways or transport to the terminal

Can you leave the 6 row radius to do a briefing?

Yes, as it is a safety related duty.

Is there to be excessive socializing during a crew change / lead to lead briefing?

Nope.

What does the need need to do for the pilot rest program?

Confirm end time Call at end time

What are signs of surface contamination?

Frost, ice, snow buildup etc

What is the difference between deicing and anti icing?

De icing is applied hot and removed surface contamination anti icing is applied cold and prevents contamination and increases hold over time

When must the safety demo be completed

Prior to every takeoff

What procedure is completed immediately after the MCD is closed prior to takeoff?

Door arming and cross check