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WJ FA > Exam 3 > Flashcards

Exam 3 Flashcards

1
Q

What are the OWE seating restrictions?

A
  • 16 years of age or older
  • Be able to understand the operating instructions for the exit
  • Have sufficient mobility, strength and dexterity to operate the exit
  • Be able to visually determine if the exit is safe to open
  • Not require special handling or the use of a mobility aid or medical device
  • Not require the use of an oxygen concentrator or cylinder
  • Not be travelling with an animal in the cabin
  • Not have sole responsibility for another person
  • Not have a condition that might cause them bodily harm by operating the
    exit
  • B737: Not require the use of seatbelt extension
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2
Q

How many SVANs are allowed per passenger?

A

2 (no limit per flight)

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3
Q

Who is responsible for the safety of UMNRs?

A

ALL flight attendants

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4
Q

How many UNMNs are permitted per flight?

A

Max 4 per flight (may be exceptions in IROP)

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5
Q

What does the lead brief the crew on for IFSOs?

A

Presence and seat location

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6
Q

What PEDs are permitted at all times?

A

Electronic watches, hearing aids, headphones, personal fans.

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7
Q

Which 2 announcements are delivered via the Automated announcement system in English (doesn’t have to be read)?

A

Boarding and departure

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8
Q

What information is included in the boarding announcement?

A

Welcome onboard. We kindly ask you to please keep the aisle clear and place your carry-on baggage in the overhead bins, or under the seat in front of you.

  • Location of baggage stowage
  • keep the aisle clear
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9
Q

What information is included in the departure announcement?

A

Carry on baggage stowage, PEDs in airplane mode.

Welcome on board. For everyone’s safety, all carry-on items, including laptops, must now be securely stowed either under the seat in front of you, or in an overhead bin.
In preparation for departure, please ensure that personal electronic devices are now in airplane mode for the duration of the flight.
Thank you.

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10
Q

What info must the standard safety briefing include? (Safety demo)

A

 Carry-on baggage stowage requirements
 Smoking restrictions
 Passenger information signs (No Smoking, Seatbelt, Emergency Exit)
 Electronic devices
 Seatback and tray table positioning
 Provision for passengers to bring concerns to cabin crew
 Safety Demonstration Actions
 Life Vest Demonstration Actions (if required)

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11
Q

What is the difference between secured vs stowed?

A

Items that can be secured are handheld and below 2lbs, they must not interfere with a pax ability to brace.

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12
Q

When is the lifevest demo required?

A

all the flights to/from:
 Destinations outside the continental United States and Canada
 Newfoundland
 Florida via airports east of Thunder Bay
 Additional destinations or routings as determined by the Captain

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13
Q

What are the demo positions on the 737 with 3 crew members?

A

Lead - PA/FWD
P2 - 1st row economy or row before the OWE if no premium
P3 - row 1

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14
Q

What are the demo positions on the 737-700 with 4 crew members?

A

Lead - PA/FWD
P2 - First row of the Economy Cabin or Row before the OWE row on aircraft without Premium seating
P3 - row 1
P4 - interchangeable with/as directed by P2

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15
Q

What are the demo positions on the 737-800/-8 with 4 crew members?

A

Lead - PA/FWD
P2 - First row of the Economy Cabin or Row before the OWE row on aircraft without
Premium seating
P3 - Row 1
P4 - Row 22 or interchangeable with/as directed by P2

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16
Q

How can you tell the difference between single and dual chamber life vests?

A

Single chamber - 1 red toggle and inflation tube, usually located above seats
Dual chamber - 2 red toggles and inflation tubes, usually located below seats

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17
Q

How often are pax required to be offered to deplane as per APPR during an extended ground delay and with what exceptions?

A
  • Every 30 min
  • unless PIC determines it would affect safety/security or as directed by ATC
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18
Q

Who delivers the delay announcement(s)?

A

The captain will deliver the initial announcement
Then cabin crew to update every 30 min

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19
Q

What are the duties prior to closing the main cabin door?

A

Complete safety briefings
Play departure announcement
Ensure cabin is secure - check carry on baggage / bulk out
Complete headcount if applicable
Ensure galleys are secure
Lavs are locked and unoccupied

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20
Q

What are the initial lead duties prior to closing the main cabin door?

A
  1. Confirm head count
  2. Call P2 to confirm count, SSRs, water levels and galley secure
  3. Advise captain of waste/water level, headcount, SSRs, and any seat relocations
  4. Ensure documents obtained from CSAs go in flight deck
  5. Obtain authorization from PIC to close
  6. Close flight deck door and verify closed
  7. Check door area is clear and confirm close with CSA
  8. Close MCD (verify handle all way down after closing)
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21
Q

What are the 3 turbulence levels?

A

Light, moderate and severe?

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22
Q

What happens during light turbulence?

A

Seatbelt announcement played and seatbelt check done if safe to do so

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23
Q

When may an FA secure themselves in a jump seat or pax seat during turbulence?

A

Whenever an FA feels necessary

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24
Q

What does the turbulence announcement include in addition to the seatbelt announcement?

A

Stowing carry on items

25
Q

When is a security search performed?

A

First flight of each calendar day to/from a US destination based on time at the aircraft location.

26
Q

What is the legal drinking age on a WestJet plane?

A

18

27
Q

What is the order for incapacitated flight crew procedures?

A

Hands, seat, feet, sit, strap, first aid

28
Q

What are the procedure for an incapacitated crew member?

A

Incapacitated FA to be seated in a passenger seat
All crew must be informed and distribute duties and inform captain of such
Inboard jumpseat must be occupied for landings

29
Q

When can an ABP occupy a FA jumpseat?

A

If a crew member is incapacitated AND a declared emergency exists.

30
Q

Where are crew rolling bags to be stored?

A

Aft of row 6

31
Q

Where can lunch bag be stored?

A

Aft of row 3 (premium)

32
Q

When must IHRs be submitted?

A

Within 24 hours

33
Q

What are lead post flight cabin check duties?

A

no items left behind, galleys are secure and tidy, carts tagged, doors disarmed. Has to check both side of carts.

34
Q

When is it safe to take out carts?

A

8 min after takeoff

35
Q

What are the conditions of the Flight attendant rest program?

A

1 CCM at a time
Occupy aft jumpseat with seatbelt fastened and curtain closed or last row of seats
cant be within 30 min of top
duties must be redistributed amoung crew
20-30 min

36
Q

What is included in the prep for descent announcement?

A

Garbage collection

In preparation for descent, we will now be coming through the cabin, for a final collection of items for disposal or
recycling.

37
Q

What is included in the descent announcement?

A

Seatbelt, washroom, baggage and larger electronics, seatback and tray table. Exits on flightes over 4 hrs.

We have started our final approach. Please fasten your seatbelt, and refrain from moving about the cabin or using
the washroom for the duration of the flight. All cabin baggage and larger electronics must be safely re-stowed.
Please ensure your seatback is upright and your tray table is stowed.

38
Q

What is included in the arrival announcement?

A

Destination, time, seatbelt, baggage, smoking, PEDs, assistance leaving, Connecting flights, baggage. May include stairs or ramp announcement.

Welcome to [destination]. The local time is [time].
As we taxi to the gate, please remain seated with your seatbelt fastened and all carry-on baggage stowed until the
aircraft is parked at the gate and the seatbelt sign is turned off. Smoking is only permitted in designated smoking
areas.
You may now connect your personal electronic device to a network.
Any guests that require the crew’s assistance leaving the aircraft are asked to remain seated until all other guests
have deplaned and we are better able to assist.

39
Q

What is the signal to open the MCD?

A

Knock by CSA

40
Q

What are the critical surfaces?

A

wings, control stabilizers, horizontal and vertical stabilizers, engine intake and winglets

41
Q

Who must be notified immediately if a passenger or FA notices surface contamination?

A

The captain

42
Q

Who is responsible for OWE and individual safety briefings?

A

P3

43
Q

How would you handle an IFO who orders a drink?

A

Like any other passenger, submit an IHR

44
Q

When do you hear Flight Attendants Prepare for Arrival

A

10 min before landing (10,000 ft) Signals sterile flight deck

45
Q

If you have already secured the cabin before hearing prep for arrival announcement from captain do you need to do another cabin check.

A

nope.

46
Q

What are the prisoner security ratings?

A

Maximum, Medium, Minimum

Max = 2 guards per (Max 1 per flight)
Med = 1 guard per
Min = 1 guard per 2
(more than 2 med or min prisoners per flight require approval)

47
Q

What do you do if you find a bomb on board?

A

Do not touch, do not take photo, immediately inform captain.

48
Q

What are the conditions to store garbage in the lavs?

A
  • only during descent
  • when all other garbage containers are full
  • cant go above sing
  • must be see through bag to verify contents arent on fire
  • lavs must have a working smoke detector
  • lav must be locked
49
Q

When do you deliver the arrival announcement?

A

When you turn off an active runway.

50
Q

How many infants are allowed per seat bank?

A

1 - as there are 2 02 masks per seat bank

51
Q

Normal circumstances during ground delay where passengers must be offered to deplane every 30 min are defined as

A

Main Cabin Door open
At a gate or parked with adequate walkways or transport to the terminal

52
Q

Can you leave the 6 row radius to do a briefing?

A

Yes, as it is a safety related duty.

53
Q

Is there to be excessive socializing during a crew change / lead to lead briefing?

A

Nope.

54
Q

What does the need need to do for the pilot rest program?

A

Confirm end time
Call at end time

55
Q

What are signs of surface contamination?

A

Frost, ice, snow buildup etc

56
Q

What is the difference between deicing and anti icing?

A

De icing is applied hot and removed surface contamination
anti icing is applied cold and prevents contamination and increases hold over time

57
Q

When must the safety demo be completed

A

Prior to every takeoff

58
Q

What procedure is completed immediately after the MCD is closed prior to takeoff?

A

Door arming and cross check

WJ FA (5 decks)

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