Exam 2 Review Flashcards
Do most organizations allow volunteers?
Yes! 80%
List ways that people are able to volunteer.
do tedious jobs, extend services to clientele, more effective spokespersons than paid employees, bring community perspective into programs
What are the 3 models of volunteers?
LOOP (Locating, orienting, operating, perpetuating) ISOTURE (Identifying, selecting, orienting, training, utilization, recognition, evaluation) GEMS (Generate, educate, mobilize, sustain)
What is the % of volunteers in the U.S.
51%, but 90% when asked
How many hours per week do Americans volunteer?
1
What are the top two types of organizations?
What are some of the reasons people volunteer?
to give back to an organization, to better their community, to support a cause, to share a knowledge or skill, to accomplish something, to learn, family ties, recognition
What is the difference between evaluation and research?
Evaluation focuses on the worth of the program and research focuses on the cause and effects.
Who are the different types of stakeholders?
Local, state, federal, special
What is the definition of quantitative data?
Data that can be measured
What is the definition of qualitative data?
Data that can be seen
Ways that data can be collected.
Mail, face to face, electronic
What is the difference between sample and census?
Sample is a proportion of participants, census is all participants
What is the difference between formative and summative data?
Formative is collected while the program is forming and throughout the process of the program. Summative is data taken at the end.
What is a required element of educational contact?
Content cannot be opinion based.
What do we want our client to get out of an educational program?
KASA-Knowledge, Attitude, Skills, Adoption
What do the first three element of KASA focus on?
Short Term Change
What aspect of KASA develops into long term change?
The second A, Adoption, or behavioral change.
What are the 5 stages that someone goes through when weighing if they are going to make a change in behavior or not?
Knowledge, Persuasion, Decision, Implementation, Confirmation
What is the definition of a program?
S comprehensive set of activities, events, and experiences that lead to intended results. NOT A SINGLE ACTIVITY!
ADDIE model:
Analysis-Analyze the situation to understand gaps that need to be filled.
Design-based on analysis, make informed decisions to design the best possible learning experience.
Development-bring your learning experience to life by building your end product.
Implementation-Distribute your learning end-product to your audience.
Evaluation-Evaluate if your learning end product is effective. Make any updates and cycle back to analysis.
What do we use multiple teaching methods?
Different learning styles, different age levels, different educational backgrounds, cross cultural language barriers,
What are some examples of individual teaching methods?
Office hours, face to face, could be on the phone, could be via emai
What are some examples of group teaching methods?
lecture. panel of experts, workshops, seminar
What are some examples of mass contact?
newsletters, television, mass media, radio, newspaper, website
What are the 4 things you are in competition with when trying to reach people?
time, attention span, other sources of information, money
What are the 3 R’s?
Relevance, Response, Results
What is public value?
The value of the program to the public (people who didn’t participate). Showing people why they would want to use their public dollars to pay for these programs.
What is it important to have both summative and formative evaluation?
It is important to have formative evaluation so that changes can be made to improve program. It is important to have summative evaluation to measure whether or not people improved in the program.
Why should programs have both qualitative and quantitative data?
People want to hear about the success stories, while others want to see the numbers and statistics on the improvement. We want our data to appeal to everyone.
What are some factors to consider when choosing instructional techniques.
learning objectives, instructors, learners, context, content, variety, time, resources available
What is the difference between information and instruction?
Information provides knowledge, instruction is geared to produce change and has a specific purpose.
What are the 3 best delivery methods?
Tour, result demo, one on one instruction
Main Idea of the New Zealand research.
When times between experience is provided there is a more optimum learning experience for clientele to learn because they have time to reflect and synthesize information.
How does extension use volunteers?
Leadership Advisory Board, program area committees, youth boards and youth volunteers, random volunteers
What are the two models of Evaluation
Rossi and Freeman’s Levels of Evaluation, and Kirkpatrick’s Levels of Evidence.
Types of data collection
surveys, questionnaires, focus groups, observation, record reviews, physical evidence
Examples of local stakeholders
faculty/staff, commissioners court, local participants, county committee
Examples of state stakeholders
legislative budget board
