Exam 2 Review

Question 1

Do most organizations allow volunteers?

Answer 1

Yes! 80%

Question 2

List ways that people are able to volunteer.

Answer 2

do tedious jobs, extend services to clientele, more effective spokespersons than paid employees, bring community perspective into programs

Question 3

What are the 3 models of volunteers?

Answer 3

LOOP (Locating, orienting, operating, perpetuating) ISOTURE (Identifying, selecting, orienting, training, utilization, recognition, evaluation) GEMS (Generate, educate, mobilize, sustain)

Question 4

What is the % of volunteers in the U.S.

Answer 4

51%, but 90% when asked

Question 5

How many hours per week do Americans volunteer?

Answer 5

1

Question 6

What are the top two types of organizations?

Question 7

What are some of the reasons people volunteer?

Answer 7

to give back to an organization, to better their community, to support a cause, to share a knowledge or skill, to accomplish something, to learn, family ties, recognition

Question 8

What is the difference between evaluation and research?

Answer 8

Evaluation focuses on the worth of the program and research focuses on the cause and effects.

Question 9

Who are the different types of stakeholders?

Answer 9

Local, state, federal, special

Question 10

What is the definition of quantitative data?

Answer 10

Data that can be measured

Question 11

What is the definition of qualitative data?

Answer 11

Data that can be seen

Question 12

Ways that data can be collected.

Answer 12

Mail, face to face, electronic

Question 13

What is the difference between sample and census?

Answer 13

Sample is a proportion of participants, census is all participants

Question 14

What is the difference between formative and summative data?

Answer 14

Formative is collected while the program is forming and throughout the process of the program. Summative is data taken at the end.

Question 15

What is a required element of educational contact?

Answer 15

Content cannot be opinion based.

Question 16

What do we want our client to get out of an educational program?

Answer 16

KASA-Knowledge, Attitude, Skills, Adoption

Question 17

What do the first three element of KASA focus on?

Answer 17

Short Term Change

Question 18

What aspect of KASA develops into long term change?

Answer 18

The second A, Adoption, or behavioral change.

Question 19

What are the 5 stages that someone goes through when weighing if they are going to make a change in behavior or not?

Answer 19

Knowledge, Persuasion, Decision, Implementation, Confirmation

Question 20

What is the definition of a program?

Answer 20

S comprehensive set of activities, events, and experiences that lead to intended results. NOT A SINGLE ACTIVITY!

Question 21

ADDIE model:

Answer 21

Analysis-Analyze the situation to understand gaps that need to be filled.
Design-based on analysis, make informed decisions to design the best possible learning experience.
Development-bring your learning experience to life by building your end product.
Implementation-Distribute your learning end-product to your audience.
Evaluation-Evaluate if your learning end product is effective. Make any updates and cycle back to analysis.

Question 22

What do we use multiple teaching methods?

Answer 22

Different learning styles, different age levels, different educational backgrounds, cross cultural language barriers,

Question 23

What are some examples of individual teaching methods?

Answer 23

Office hours, face to face, could be on the phone, could be via emai

Question 24

What are some examples of group teaching methods?

Answer 24

lecture. panel of experts, workshops, seminar

Question 25

What are some examples of mass contact?

Answer 25

newsletters, television, mass media, radio, newspaper, website

Question 26

What are the 4 things you are in competition with when trying to reach people?

Answer 26

time, attention span, other sources of information, money

Question 27

What are the 3 R’s?

Answer 27

Relevance, Response, Results

Question 28

What is public value?

Answer 28

The value of the program to the public (people who didn’t participate). Showing people why they would want to use their public dollars to pay for these programs.

Question 29

What is it important to have both summative and formative evaluation?

Answer 29

It is important to have formative evaluation so that changes can be made to improve program. It is important to have summative evaluation to measure whether or not people improved in the program.

Question 30

Why should programs have both qualitative and quantitative data?

Answer 30

People want to hear about the success stories, while others want to see the numbers and statistics on the improvement. We want our data to appeal to everyone.

Question 31

What are some factors to consider when choosing instructional techniques.

Answer 31

learning objectives, instructors, learners, context, content, variety, time, resources available

Question 32

What is the difference between information and instruction?

Answer 32

Information provides knowledge, instruction is geared to produce change and has a specific purpose.

Question 33

What are the 3 best delivery methods?

Answer 33

Tour, result demo, one on one instruction

Question 34

Main Idea of the New Zealand research.

Answer 34

When times between experience is provided there is a more optimum learning experience for clientele to learn because they have time to reflect and synthesize information.

Question 35

How does extension use volunteers?

Answer 35

Leadership Advisory Board, program area committees, youth boards and youth volunteers, random volunteers

Question 36

What are the two models of Evaluation

Answer 36

Rossi and Freeman’s Levels of Evaluation, and Kirkpatrick’s Levels of Evidence.

Question 37

Types of data collection

Answer 37

surveys, questionnaires, focus groups, observation, record reviews, physical evidence

Question 38

Examples of local stakeholders

Answer 38

faculty/staff, commissioners court, local participants, county committee

Question 39

Examples of state stakeholders

Answer 39

legislative budget board