Exam 2 flash cards

Question 1

Job specialization

Answer 1

Breaking down jobs into their simplest components and assigning them to employees so that each person would perform a select number of tasks in a repetitive manner

Question 2

to empower your employees

Answer 2

change company structure so employees have more power on the Job

Question 3

Firms with clearly communicated, widely understood and collectively share a mission and vision have been shown

Answer 3

perform better than those without them

Question 4

culture assumptions

Answer 4

lie below the awareness level and reflect beliefs about human nature and reality

Question 5

A statement of purpose describing who a company is and what it does is

Answer 5

a mission statement

Question 6

vertical linkages are often called committees, task forces, or teams

Answer 6

false

Question 7

A defined set of values unique to a limited cross section of the organization is

Answer 7

subculture

Question 8

The most effective goals are those that are specific, measurable, aggressive, realistic, and time bound

Answer 8

True

Question 9

What is the final step in a successful cultural change process?

Answer 9

creating new stories and symbols

Question 10

goals and objectives serve to accomplish all of the following except

Answer 10

align goals with objectives

Question 11

firms that are flexible, adaptable, and experiment with new ideas are ___firms

Answer 11

innovative

Question 12

job enlargement

Answer 12

refers to expanding the tasks performed from job to job at regular intervals

Question 13

which of the following best describes informal linkages

Answer 13

they refer to unofficial relationships such as personal friendships, rivalries, and politics

Question 14

which of the following statements holds true for the “aggressive” aspect of a goal

Answer 14

the goal is explicit rather than vague

Question 15

All of the following statements about job enrichment are true except

Answer 15

job enrichment is a suitable technique to be used by any employee

Question 16

The monitoring step of the mission and vision statements development process is analogous to which step of the principles of management framework

Answer 16

controlling

Question 17

which of the following steps is true about empowerment?

Answer 17

employees who are nervous about empowerment may also be worried about the increased responsibility.

Question 18

Which of the following statements regarding visual elements of culture is INCORRECT?

Answer 18

while physical layouts impact motivational levels in employees, they do little to convey the firm’s culture to those employees

Question 19

organizational culture consists of three levels

Answer 19

assumptions, artifacts and values

Question 20

Those who emphasize achievement, results and action create a(n) ____ ____ culture in their organization.

Answer 20

outcome-oriented

Question 21

which of the following statements about functional structures is accurate?

Answer 21

they tend to create highly skilled specialists

Question 22

shared principles, standards, and goals are

Answer 22

values

Question 23

If an industry is highly regulated, firms competing within it likely have

Answer 23

bureaucratic structures

Question 24

Goals and objectives are not a basis for reward systems

Answer 24

false

Question 25

Which of the following statements holds true for the “realistic” aspect of a goal?

Answer 25

The achievement of the goal of feasable

Question 26

Which of the following factors do not determine empowerment?

Answer 26

pay