Exam 2 flash cards
(26 cards)
Job specialization
Breaking down jobs into their simplest components and assigning them to employees so that each person would perform a select number of tasks in a repetitive manner
to empower your employees
change company structure so employees have more power on the Job
Firms with clearly communicated, widely understood and collectively share a mission and vision have been shown
perform better than those without them
culture assumptions
lie below the awareness level and reflect beliefs about human nature and reality
A statement of purpose describing who a company is and what it does is
a mission statement
vertical linkages are often called committees, task forces, or teams
false
A defined set of values unique to a limited cross section of the organization is
subculture
The most effective goals are those that are specific, measurable, aggressive, realistic, and time bound
True
What is the final step in a successful cultural change process?
creating new stories and symbols
goals and objectives serve to accomplish all of the following except
align goals with objectives
firms that are flexible, adaptable, and experiment with new ideas are ___firms
innovative
job enlargement
refers to expanding the tasks performed from job to job at regular intervals
which of the following best describes informal linkages
they refer to unofficial relationships such as personal friendships, rivalries, and politics
which of the following statements holds true for the “aggressive” aspect of a goal
the goal is explicit rather than vague
All of the following statements about job enrichment are true except
job enrichment is a suitable technique to be used by any employee
The monitoring step of the mission and vision statements development process is analogous to which step of the principles of management framework
controlling
which of the following steps is true about empowerment?
employees who are nervous about empowerment may also be worried about the increased responsibility.
Which of the following statements regarding visual elements of culture is INCORRECT?
while physical layouts impact motivational levels in employees, they do little to convey the firm’s culture to those employees
organizational culture consists of three levels
assumptions, artifacts and values
Those who emphasize achievement, results and action create a(n) ____ ____ culture in their organization.
outcome-oriented
which of the following statements about functional structures is accurate?
they tend to create highly skilled specialists
shared principles, standards, and goals are
values
If an industry is highly regulated, firms competing within it likely have
bureaucratic structures
Goals and objectives are not a basis for reward systems
false
