EXAM 2 -Crossword Review Flashcards

1
Q

Using a formal position to force people to complete tasks

A

Coercive Power

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2
Q

Using and “I” statement will help this

A

Communication

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3
Q

A group of people concerned with the utilization of an organization’s resources

A

Stakeholders

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4
Q

An example of a barrier to communication

A

Defensiveness

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5
Q

Politics exists when there is more than one group working to use the ________

A

Resources

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6
Q

Typical response to change

A

Resistance

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7
Q

Being a member helps nurses to have political power

A

Professional organization

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8
Q

Group of people committed to a common goal and are mutually accountable

A

Team

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9
Q

Organization’s structure and lines of communication

A

Organizational chart

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10
Q

A purpose of strategic planning is for everyone to work towards the same

A

Vision

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11
Q

_____show openness and receptivity to change

A

Early adopters

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12
Q

Network, join professional organizations, stay educated, are examples of

A

Personal power

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13
Q

Using ____changes information into power

A

Critical thinking

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14
Q

Use these to avoid barriers in communication

A

communication skills

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15
Q

Giving _______to stakeholders creates successful change

A

empowerment

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16
Q

How healthcare is defined and controlled

A

Political influence

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17
Q

External review problems is and example of a reason to rethink ________structure

A

Organizational structure

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18
Q

Introducing change helps to _____a problem

19
Q

Team members are afraid to challenge each other

A

Group think

20
Q

The nurse’s privilege, right, and obligation

21
Q

Formal collaboration between health care team members

A

Shared governance

22
Q

Advantages of team work

A

collaboration

23
Q

This type of power comes from being a member of a profession

A

Professional

24
Q

Learning domain pertaining to caring

25
The area of education during the actual instruction by the nurse
Implementation
26
Strategies focused on making your day more efficient
Time management
27
Ad domain of learning involving thought process
Cognitive
28
This staff member can care for clients requiring routine care
Nap
29
An example of a time waster
complaining
30
This phase of education focuses on three major elements
Analysis
31
An employee who works full-time
FTE
32
This provider gives client care that involves problem solving
RN
33
An example of direct costs for patient care
Medications
34
A group of four learning components
Behavioral learning objectives
35
Every staff member retains____for their actions
Responsibility
36
Daily staff assignments are based on_____
Patient Acuity, NHPPD
37
What is your first priority in giving pt care
Life-threatening
38
The RN does not delegate this task
TEACHING
39
Hours included in a nurses benefit package
non-productive hours
40
Transferring responsibility while retaining accountability
Delegation
41
One item to consider when a nurse is making pt assignments
Education level
42
People that learn better when they are moving and doing
Kinesthetic
43
Budget items over a fiscal year
Operational
44
What is your second priority in giving patient care
Safety