EXAM 2 -Crossword Review Flashcards
Using a formal position to force people to complete tasks
Coercive Power
Using and “I” statement will help this
Communication
A group of people concerned with the utilization of an organization’s resources
Stakeholders
An example of a barrier to communication
Defensiveness
Politics exists when there is more than one group working to use the ________
Resources
Typical response to change
Resistance
Being a member helps nurses to have political power
Professional organization
Group of people committed to a common goal and are mutually accountable
Team
Organization’s structure and lines of communication
Organizational chart
A purpose of strategic planning is for everyone to work towards the same
Vision
_____show openness and receptivity to change
Early adopters
Network, join professional organizations, stay educated, are examples of
Personal power
Using ____changes information into power
Critical thinking
Use these to avoid barriers in communication
communication skills
Giving _______to stakeholders creates successful change
empowerment
How healthcare is defined and controlled
Political influence
External review problems is and example of a reason to rethink ________structure
Organizational structure
Introducing change helps to _____a problem
solve
Team members are afraid to challenge each other
Group think
The nurse’s privilege, right, and obligation
Vote
Formal collaboration between health care team members
Shared governance
Advantages of team work
collaboration
This type of power comes from being a member of a profession
Professional
Learning domain pertaining to caring
Affective