EXAM 2 -Crossword Review Flashcards

1
Q

Using a formal position to force people to complete tasks

A

Coercive Power

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2
Q

Using and “I” statement will help this

A

Communication

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3
Q

A group of people concerned with the utilization of an organization’s resources

A

Stakeholders

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4
Q

An example of a barrier to communication

A

Defensiveness

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5
Q

Politics exists when there is more than one group working to use the ________

A

Resources

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6
Q

Typical response to change

A

Resistance

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7
Q

Being a member helps nurses to have political power

A

Professional organization

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8
Q

Group of people committed to a common goal and are mutually accountable

A

Team

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9
Q

Organization’s structure and lines of communication

A

Organizational chart

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10
Q

A purpose of strategic planning is for everyone to work towards the same

A

Vision

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11
Q

_____show openness and receptivity to change

A

Early adopters

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12
Q

Network, join professional organizations, stay educated, are examples of

A

Personal power

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13
Q

Using ____changes information into power

A

Critical thinking

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14
Q

Use these to avoid barriers in communication

A

communication skills

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15
Q

Giving _______to stakeholders creates successful change

A

empowerment

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16
Q

How healthcare is defined and controlled

A

Political influence

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17
Q

External review problems is and example of a reason to rethink ________structure

A

Organizational structure

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18
Q

Introducing change helps to _____a problem

A

solve

19
Q

Team members are afraid to challenge each other

A

Group think

20
Q

The nurse’s privilege, right, and obligation

A

Vote

21
Q

Formal collaboration between health care team members

A

Shared governance

22
Q

Advantages of team work

A

collaboration

23
Q

This type of power comes from being a member of a profession

A

Professional

24
Q

Learning domain pertaining to caring

A

Affective

25
Q

The area of education during the actual instruction by the nurse

A

Implementation

26
Q

Strategies focused on making your day more efficient

A

Time management

27
Q

Ad domain of learning involving thought process

A

Cognitive

28
Q

This staff member can care for clients requiring routine care

A

Nap

29
Q

An example of a time waster

A

complaining

30
Q

This phase of education focuses on three major elements

A

Analysis

31
Q

An employee who works full-time

A

FTE

32
Q

This provider gives client care that involves problem solving

A

RN

33
Q

An example of direct costs for patient care

A

Medications

34
Q

A group of four learning components

A

Behavioral learning objectives

35
Q

Every staff member retains____for their actions

A

Responsibility

36
Q

Daily staff assignments are based on_____

A

Patient Acuity, NHPPD

37
Q

What is your first priority in giving pt care

A

Life-threatening

38
Q

The RN does not delegate this task

A

TEACHING

39
Q

Hours included in a nurses benefit package

A

non-productive hours

40
Q

Transferring responsibility while retaining accountability

A

Delegation

41
Q

One item to consider when a nurse is making pt assignments

A

Education level

42
Q

People that learn better when they are moving and doing

A

Kinesthetic

43
Q

Budget items over a fiscal year

A

Operational

44
Q

What is your second priority in giving patient care

A

Safety