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Exam 2 Flashcards

1
Q

What is deceitful purpose?

A

Trickery, misrepresentation, or a strategy designed to lead others to believe less than the whole truth

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2
Q

What is honesty?

A

Truthfulness
Trustworthiness
To tell the truth to the best of your knowledge without hiding anything

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3
Q

What are the three types of lying?

A

Untruthful statements that result in damage or harm
White lies
Statements that are obviously meant to engage or entertain without malice

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4
Q

What are white lies?

A

Function as excuses or a means of benefitting others

Don’t cause damage

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5
Q

What is fairness?

A

Quality of being just, equitable, and impartial

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6
Q

What fundamental elements motivate people to be fair?

A

Equality
Reciprocity
Optimization

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7
Q

How is wealth defined in regards to business?

A

How wealth or income is distributed between employees within a company, a country, or across the globe

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8
Q

What is reciprocity?

A

Interchange of giving and receiving in social relationships

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9
Q

What is optimization?

A

Trade-off between equity (equality or fairness) and efficeincy

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10
Q

What is an ethical issue?

A

A situation, problem or opportunity that requires thought, discussion or investigation before a decision can be made

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11
Q

How many employees observed company resource abuse?

A

23%

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12
Q

How many employees observed abusive behavior?

A

22%

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13
Q

How many employees observed lying to employees?

A

19%

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14
Q

How many employees observed email or internet abuse?

A

18%

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15
Q

How many employees observed conflicts of interest?

A

16% (decline of 6% vs 2007)

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16
Q

How many employees observed discrimination?

A

14%

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17
Q

How many employees observed lying to outside stakeholders?

A

12%

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18
Q

How many employees observed employee benefit violations?

A

11%

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19
Q

How many employees observed health or safety violations?

A

11%

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20
Q

How many employees observed breach of privacy?

A

10%

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21
Q

How many employees observed improper hiring practices?

A

10%

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22
Q

How many employees observed falsification of time or expenses?

A

10%

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23
Q

What is the most common ethical problem?

A

Abusive or intimidating behavior

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24
Q

What do bullies use to damage workplace productivity?

A

Mix of verbal, nonverbal, manipulative threatening expressions

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25
What damages workplace productivity?
Bullying, abusive or intimidating behavior
26
What is a conflict of interest?
An individual must choose between whether to advance his or her own interests, those of the organization, or those of some other group
27
What must one do to avoid conflict of interest?
Separate ones private interests from their business dealings
28
What is bribery?
The practice of offering something in order to gain an illicit advantage.
29
What are the three types of bribery?
Active bribery Passive bribery Facilitation payments
30
What is active bribery?
The person who promises or gives the bribe commits the offense
31
What is passive bribery?
An offense committed by the official who receives the bribe
32
What are facilitation payments?
Made to obtain or retain business or other improper advantages Don't constitute bribery payments for US companies in some situations
33
What is corporate intelligence?
Collection, analysis of information on markets, technologies, customers, competitors, socioeconomic, external political trends
34
What is the EEOC?
Equal Employment Opportunity Commission
35
What's the task of the EEOC?
Charges of discrimination are filed with the EEOC
36
What is sexual harassment?
Repeated, unwanted behavior of a sexual nature perpetrated upon one individual by another May be verbal, visual, written or physical
37
What is fraud?
Purposeful communication that deceives, manipulates, conceals facts in order to create a false impression
38
What are accounting frauds?
Involve corporations financial reports
39
What is marketing fraud?
The process of dishonestly creating, distributing, promoting and pricing products
40
What are the two types of insider trading?
Illegal | Legal
41
What is illegal insider trading?
The buying or selling of stock by insiders who possess information that is not yet public
42
What is legal insider trading?
Legally buying and selling stock in an insiders own company, but not all the time.
43
What are intellect property rights?
The legal protection of intellectual property such as music, books and movies
44
Business can be considered a game people play, like basketball or boxing.
False
45
Key ethical issues in an organization relate to fraud, discrimination, honesty and fairness, conflicts of interest, and technology.
True
46
Only 10 percent of employees observe abusive behavior in the workplace.
False. 21%
47
Fraud occurs when a false impression exists, which conceals facts.
False. Fraud must be purposeful rather than accidental and exists when deception and manipulation of facts are concealed to create a false impression that causes harm.
48
Putting one's own interests ahead of the organization's is the most commonly observed type of misconduct.
True
49
What are core practices?
Documented best practices often encouraged by legal and regulatory forces as well as industry trade associations.
50
What's the BBB?
Better Business Bureau | Leading self-regulatory body that provides directions for managing customer disputes and reviews advertising cases
51
Sherman Antitrust Act 1890
Prohibits monopolies
52
Federal Trade Commission Act 1914
Created the FTC to help enforce antitrust laws
53
Robinson-Patman Act 1936
Bans price discrimination between retailers and wholesalers
54
Wheeler-Lea Act 1938
Prohibits unfair and deceptive acts
55
Lanham Act 1946
Protects and regulates brands and trademarks
56
Celler-Kefauver Act 1950
Prohibits one corporation from controlling another where the goal is to lessen competition
57
Consumer Goods Pricing Act 1975
Gives the FTC more power to prohibit unfair practices
58
Antitrust Improvements Act 1976
Strengthens antitrust laws | More power to Justice Department
59
Foreign Corrupt Practices Act 1977
Makes it illegal to bribe foreign governments
60
Trademark Counterfeiting Act 1980
Provides penalties for individuals dealing in counterfeit goods
61
Trademark Law Revision Act 1988
Amends Lanham Act to protect new brands and trademarks
62
Federal Trademark Dilution Act 1995
Gives trademark owners the right to protect trademarks
63
Digital Millenium Copyright Act 1998
Refines copyright law to protect digital versions of material
64
Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM) 2003
Bans fraudulent or deceptive unsolicited email and and requires receivers the option to opt out from receiving further messages
65
Fraud Enforcement and Recovery Act 2009
Strengthens provisions to improve the criminal enforcement of fraud laws
66
What's OSHA?
Occupational Safety and Health Administration Makes regular surprise inspections to make sure that businesses maintain a safe work environment Enforces Occupational Safety and Health Act of 1970
67
What's the EPA?
Environmental Protection Agency Coordinate environmental agencies involved in enforcing the nation's environmental laws Major areas: air, water, land pollution
68
What's trust?
Glue that holds businesses and stakeholders together Creates confidence Forge relationships of reliance
69
What are gatekeepers?
People who must trust and be trusted to make business work properly
70
Who can be gatekeepers?
Accountants Lawyers Financial rating and reporting agencies
71
What is cause related marketing?
Ties a organization's products directly to a social concern through a marketing program
72
What's strategic philanthropy?
Synergistic and mutually beneficial use of an organizations core competencies and resources to deal with key stakeholders so as to bring about organizational and societal benefits
73
What's the FSGO?
Federal Sentencing Guidelines for Organizations
74
How many steps must a company implement to demonstrate due diligence?
7

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