Exam 2 Flashcards

1
Q

Which of the following is NOT true of The World Trade Organization:

1) it monitors and promotes world trade
2) it evolved from the General Agreement on Tariffs and Trade (GATT) in 1996
3) it functions as the only global organization dealing with the rules of trade among nations
4) it is a united economic trade entity

A

4) it is a unified economic and trade entity

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2
Q

Which of the following types of global organizations reflects the geocentric attitude?

A) multidomestic corporation
B) transnational organization
C) global company
D) regional organization

A

B) transnational organizaiton

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3
Q

Adam has been hired by an organization that has a partnership with a foreign company. Both the partners share resources and knowledge while developing new products. Adam’s organization has formed a:

A

Strategic Alliance

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4
Q

a domestic firm and a foreign firm sharing the cost of developing new products or building production facilities in a foreign country constitute a:

A

joint venture

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5
Q

a country with ______ is comfortable with risk and is tolerant towards different behavior and opinions

A

a low uncertainty avoidance

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6
Q

the North American Free Trade Agreement includes:

A

Mexico, Canada, and USA

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7
Q

According to the text, what is a typical definition of a multinational corporation

A

it is a company that maintains operations in multiple coutntries

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8
Q

_____ is the practice wherein an organization gives another organization the right to use its brand name, technology, product specification in return for a fee based on sales.

A

Licensing

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9
Q

Which arrangement involves the greatest commitment of resources and poses the greatest amount of risk?

A) exporting
B) Franchising
C) foreign subsidiary
D) global sourcing

A

C) foreign subsidiary

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10
Q

(T or F) The Hofstede’s and the GLOBE frameworks are tools used for assessing country cultures.

A

True

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11
Q

(T or F) Managers who want to get into a global market with minimal investment start with global sourcing.

A

False

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12
Q

The polycentric attitude is a world-oriented view focusing on using the best approaches and people from around the globe.

A

False

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13
Q

The degree to which an employee identifies with his or her job or actively participates in it refers to the employees ______

A

Job involvement

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14
Q

The regular use of _____ can alert mangers to potential problems and employees’ intentions early enough to do something about them.

A

Attitude Surveys

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15
Q

Employee behavior in organizations includes _______.

A

Structure, Culture, and Team Building

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16
Q

Which is true for satisfied employees with high organizational commitment?

A) lower rates of turnover and absenteeism
B)higher rates of voluntary turnover
C)higher rates of cognitive dissonance
D) significantly higher pay levels

A

A) lower rates of turnover and absenteeism

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17
Q

What is true of a person who believes that “the ends justify the means?”

A

he/she is likely to be high in Machiavellianism

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18
Q

The ability to sense how others are feeling is known as _______

A

empathy

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19
Q

_______ behavior is voluntary or learned behavior.

A

Operant

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20
Q

If an employee does not exhibit a desired behavior, a manager might use ______.

A

shaping to guide the employee to learn the desired behavior.

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21
Q

(T or F) Organizational behavior is concerned only with group interactions.

A

False

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22
Q

(T or F) Perceived organizational support is the degree to which an employee identifies with a particular organization and its goals.

A

False

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23
Q

(T or F) Both positive and negative reinforcement result in learning.

A

True

24
Q

(T or F) Individuals with low self-esteem are more susceptible to external influence than are people with high self-esteem.

A

True

25
Q

When evaluating an industry’s entry barriers and exit barriers you would look at the effects on the industry’s:

A

Profits and Risk of Returns

26
Q

Criteria for a Sustainable Advantage include the following EXCEPT:

A)it is considered valuable
B) it is rare
C) it is not costly to imitate
D) it is not substutable

A

C) it is not costly to imitate

27
Q

“You cant live in the ____ and you cant live in the _____, but ______ and what you do now can have a huge effect on the ______.”

A

Past, Future, Present, Future ?

28
Q

Which is NOT one of Porter’s Five Forces?

A) Threat of New Entrants
B) Bargaining Power of Buyers
C) Cooperation among competing Firms in Industry
D) Threat of Substitute Products

A

C) Cooperation among Competing Firms in Industry

29
Q

Bill and his team have been working on discovering the company’s Core Competencies. They have completed their Criteria for a Sustainable Advantage, but are now lacking one lack component in identifying activities to outsource. That component is called:

A

A Value Chain Analysis

30
Q

(T or F) Switching costs are considered a barrier to entry for a company entering a new industry or product market.

A

False

31
Q

(T or F) When it comes to the rivalry among existing competitors, price competition often leaves the entire industry better off.

A

True

32
Q

What factor calls for more centralized organizational structure?

A

when the organization is facing a crisis

33
Q

What factor would require a more decentralized organizational structure?

A

when the lower-level managers want a voice in decisions

34
Q

As organizations become more flexible and responsive to environmental trends, there is a distinct shift toward ______ decision making.

A

Decentralized

35
Q

_____ is the formal arrangement of jobs within an organization.

A

Organizational Structure

36
Q

In case of functional departmentalization, jobs are grouped according to ______.

A

Tasks

37
Q

Work teams composed of individuals from various functional specialties are known as ______ teams.

A

Cross- Functional

38
Q

In highly _____ organizations, there are explicit job descriptions, numerous organizational rules, and clearly defined procedures covering work processes.

A

Formalized

39
Q

What are the different structures that traditional organizations can have?

A

Simple, Functional, and Divisional Structures

40
Q

The _____ is an organizational structure made up of separate business units with each unit having limited autonomy.

A

Divisional Structure

41
Q

(T or F) Organizational structure is defined as the formal arrangement of jobs within an organization.

A

True

42
Q

(T or F) The more the decision-making power of lower-level employees, the more decentralized the organization is.

A

True

43
Q

(T or F) A Mechanistic organization is low centralization.

A

False

44
Q

Being an Entrepreneur often involves the following EXCEPT:

A) brings resources together to satisfy a customer need
B) Often involves being in the right place at the right time
C) Ventures are new businesses that have growth and high profitability as their primary objectives
D) Drive, willingness to take risks, but a little creativity

A

D) drive, willingness to take risks, but little creativity

45
Q

When deciding on the feasibility of an idea, the entrepreneur needs to look at all the following EXCEPT:

A) product/service feasibility
B) industry/ market feasibility
C) operational feasibility
D) financial feasibility

A

C) Operation Feasibility

46
Q

Which is NOT common myth about Entrepreneur?

A) they are not gamblers
B) they are born not made
C) they should be young energetic
D) theya re motivated primarily by money

A

C) they should be young and energetic

47
Q

(T or F) A lifestyle firm is a firm that basically provides their owner or owners a similar level of income to what they should be able to earn in a conventional job.

A

False

48
Q

What is the characteristic of a successful entrepreneur is best described by this statement – “because entrepreneurs are typically doing something new, the failure rate is naturally high.”

A

Tenacity

49
Q

Mark works for a large corporation. He has developed an idea that could make the company money, but lacks the knowledge to go out of his own. he asks his boss if this something the company would allow him to pursue. In this case mark would be considered:

A

An Intrapreneur

50
Q

an Entrepreneur needs to start by asking all of the following questions EXCEPT:

A) what are we going to do?
B) Where are we going to do it?
C) How are we going to do it?
D) Why does anybody care?

A

B) Where are we going to do it?

51
Q

In the mini cooper video, how does Duncan characterize American customers?

A

as people who make purchases based on popular trends

52
Q

Which of the following is NOT one of the challenges Dave Duncan and Jim McDowell say Mini Cooper faced when launching in the US?

A) the consumer base is too diverse to reach efficiently
B) the consumer base didn’t recognize the company name
C) the consumer base was not used to buying smaller cars
D) the consumer base was not used to buying foreign cars

A

A) the consumer base is too diverse to reach efficiently

53
Q

According to the information in the video, which of the following hypothetical customers would be likely to purchase a mini?

A

someone who has a moderate budget but luxury taste

54
Q

In the Green Life Global video, what has recently changed in the organization’s operations that led to change in the organization’s design?

A

the organization has become a global company with international employees and resources

55
Q

In the Green Life Global video, Mary states all of the following are challenges of the new organization design in the company EXCEPT:

A) a great deal of informal interaction happens outside of formal meetings
B) so much of the work they do is collaborative
C) an online participant misses body language in the room and may have technical difficulties that cause interruptions
D) clashes would never happen if everyone were in the same room

A

D) clashes would never happen if everyone were in the same room