Exam 2

Question 1

1 Determinants of Job Satisfaction

Answer 1

.having people with job satisfaction is good. Happier ppl affect success and individual feeling in org.

pay, feedback, location , people affect JS.

Question 2

2 Consequences of Job Satisfaction (or job dissatisfaction)

Answer 2

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Question 3

3 Cognitive Dissonances Theory

Answer 3

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Question 4

4. The process of attitude change

Answer 4

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Question 5

Three ways of motivating people a lot of companies use:

Answer 5

1. pay (incentive pay for production workers or merit pay for group performances) 2. job design /enlargement 3. goal setting

Question 6

9 Incentive Pay for Production Workers (1/3 a motivate workers)

Answer 6

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Question 7

10 Merit pay for group performance (1/3 b motivate workers)

Answer 7

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Question 8

11 Job Design and job enrichment/enlargement (2/3 motivate workers)

Answer 8

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Question 9

12 Goal Setting - (3/3 motivate workers)

Answer 9

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Question 10

13 Four requirements for goal setting to work effectively (locke and latham, 1984)

Answer 10

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Question 11

14 Advantages of Teams

Answer 11

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Question 12

15 Group Structure and its Consequences - Effect of group size

Answer 12

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Question 13

16 Group Diversity

Answer 13

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Question 14

17 Roles in Groups

Answer 14

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Question 15

18 Status in Groups

Answer 15

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Question 16

19 Group Cohesiveness

Answer 16

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Question 17

20 overall impact of effective work teams

Answer 17

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Question 18

21 Selecting team leaders: impact of Machiavellianism

Answer 18

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Question 19

22 Designing effective work groups (including cross-functional teams

Answer 19

.Tasks
Complex/ long term
Have success experiences
Interdependent
Requirements to get in

Composition of teams -
Not too diverse if short term or simple task
Have stable employees

Support
Training
Interdependent rewards