Exam 2 Flashcards
Sport Marketing
The process of designing and implementing activities for the production, pricing, promotion, and distribution of a sport product or business product to satisfy the needs or desires of consumers and to achieve the company’s objectives
4 P’s
Product
Price
Place
Promotion
SWOT
Strengths
Weaknesses
Opportunities
Threats
Frequency Escalator
classifications of consumers (nonconsumer; indirect consumer; consumers)
Marketing Plan
comprehensive strategic and tactical frameworks for identifying and achieving sport organization’s marketing goals and objectives; utilizes 4 P’s
Consumer Behavior
understanding your customers to help develop products and services that meet their needs & designing marketing strategies to attract new customers while retaining existing customers
Sport Consumer Influences
Situational (i.e. physical surroundings, social surroundings, task requirements)
Group influences
Sport Consumer Motivations
Participant motivation (achievement, social, mastery) Spectator motivation (diversion, eustress)
Criminal Law
crime was committed against society; government brings charges of criminal prosecution
Civil Law
injured party files law suit with the purpose of recovering monetary damages from the person who caused the injury; compensation
Federal Law
Americans with Disabilities Act
Title IX
State Law
Torts
Contracts
Tort Law (3 areas)
Negligence
Intentional Act
Reckless Misconduct
Elements of Negligence (4)
Duty of Care
Breach of Duty
Proximate cause
Injury/damages
Guest Status Elements
Invitee
Licensee
Trespasser
Recreational User
RPP
failure to be a Reasonably Prudent Person
Waivers
participant agrees to forego right to sue for negligent act of provider
Contracts
law of private agreement; written or verbal
Market Segmentation - specific groups
Demographics
Psychographics
Media preferences
Purchasing behavior
Torts
civil wrong/injury for which law permits recovery
Negligence
people are required to act in a way that avoids creating an unreasonable risk to others
Intentional Act
defamation, invasion of privacy, assault, battery
Reckless misconduct
could have been foreseen but not done on purpose
Invitee
brings direct economic gain
warn
inspect
repair