Exam 2

Question 0

Types of verbal communication?

Text

Answer 0

Words, phrases, sign language

Question 1

Ways to detect deception

Lecture

Answer 1

• Disfluencies( um, well, ….., mumbles)
• Eye contact
• Constant with what you know about the person
• Plausible(could it have happened)

Question 2

What does language is arbitrary and conventional mean?

Answer 2

It’s arbitrary cause language is just a word but its conventional cause people give meaning to the word.

Question 3

How does language com from symbols?

Answer 3

They stand for something else. The word cat is a symbol for the animal.

Question 4

Define denotation and give an example

Answer 4

Definition of the word

A cat is an animal

Question 5

Define connotation and give an example

Answer 5

The meaning or feeling of the word
(Good or Bad? Strong or Weak? Slow or Fast?)
Cats are fast, bad and strong
-my golden retriever named Max

Question 6

Define signifiers and give an example

Answer 6

Expression, the word,

Cat/meow

Question 7

Define signified and give an example

Answer 7

Mental Concept, actual meaning

Cat

Question 8

Define phonemes

Answer 8

Smallest potential meaning
– i means nothing but I does
(Phoneme relates to lowercase i that it has potential meaning)
Sound

Question 9

Define morphemes

Answer 9

Smallest unit of meaning

• -kitten
• Bounded morphemes (s) an a gives extra meaning to a morpheme

Question 10

What is the function of processes of avowal and ascription

Answer 10

Avowel-perceived identity (How I see me)

Ascription- perception of others (How group sees you)

Question 11

Explain function of jargon

Answer 11

• Special vocab associated with a profession

- helps professionals do their job better

Question 12

Explain function of slang

Answer 12

• Different language between groups

- Helps person communicate successfully between different cultures

Question 13

Explain function of argot

Answer 13

-Specialized language that strengthens members in the group

Question 14

Explain function of dialect and accent

Answer 14

• Dialect is a difference in slang (America and British English)
• Accent is way words are said
• Together they make somebody a part of a certain group

Question 15

Explain function of linguistic relativity

Answer 15

Somethin

Question 16

Explain function of linguistic determinant

Answer 16

Somethin

Question 17

What are attitudes?
Their characteristics?
Their dimensions?

Answer 17

-Learned predisposition to respond in a consistently favorable or unfavorable manner
–Characteristics
1.Deal w/affect, not cognition
2.
3.Tend to be consistent
3.
4.they are learned
5.influences behavior
–Dimension
1 Valence (positive or negative)
2 Strength (strong or weak)
3 Awareness (conscious or subconscious)

Question 18

What are beliefs?

What types of beliefs exist?

Answer 18

• Link an object to some attribute
• -Peripheral Beliefs
• -Core Beliefs - part of ones self, hard to change

Question 19

What is classical conditioning?

Answer 19

Pavlovs dogs

Question 20

What is operant conditioning?

Answer 20

Reinforcement and punishment

Question 21

What is modeling?

Answer 21

1. Attention
2. Retention
3. Reproduction
4. Motivation

Question 22

What are forms of arguments?

Which more effective? Which are less effective?

Answer 22

Somethin

Question 23

How do you use fear in persuasion?

Answer 23

1. Be sure person can perform recommended behavior (stop smoking)
2. Don’t just scare

Question 24

How do you use guilt in persuasion?

Answer 24

Don't make really guilty or they will hate you | Explicit guilt makes audience feel manipulated

Question 25

How do you use humor in persuasion?

Answer 25

Use if audience knows your credible, a little helps grab attention, too much leads to shallow processing of info

Question 26

What are the elements of the definition of culture?

Answer 26

Symbolic resources Worldviews Values Norms

Question 27

How do you learn about culture? What are the sources?

Answer 27

Peers, parents, and social environments | - Always learn culture never born knowing

Question 28

Identify and define the stages of the U-curve model

Answer 28

1.Honeymoon stage- everything's awesome 2.Crisis stage- get sick from rich food 3.Recovery Stage- embrace differences 4.Adaptation/Acculturation- long time there (can't really fully understand culture cause you weren't born there) (Also called mastery)

Question 29

How can you be a more effective intercultural communicator?

Answer 29

Somethin

Question 30

Define enculturation?

Answer 30

Growing up and learning a culture | -your primary culture

Question 31

Define acculturation?

Answer 31

Being in a culture for a long enough time that you almost seem like one of them -learning an unfamiliar culture

Question 32

Define and give examples of three types of organizations?

Answer 32

Profit - make money (businesses) Non-profit- Not for profit-

Question 33

Define an organization? | What are 3 functions communication performs in organization?

Answer 33

Somethin

Question 34

Define Communication Networks

Answer 34

Somethin

Question 35

Define Organizational Culture | Give 3 common characteristics of cultures

Answer 35

Somethin

Question 36

In Prescriptive view, define aspects of strong cultures

Answer 36

- Values-belief system of organization - Heros-ppl who represent visions and values - Rites and Rituals-ceremony where values are celebrated - Cultural Networks-communication system where values are reinforced

Question 37

Define and give examples of the 3 levels of Schein's model

Answer 37

Lvl 3. Assumptions- how culture thinks people should act Lvl 2. Values - What people oughtta do if they have certain assumptions/mission statement Lvl 1. Artifacts- things(furniture, dress code, cubicles) or behaviors(refer by first names, sedition making styles)

Question 38

What is culture?

Answer 38

Culture is a complex system of symbolic resources, world views, values and norms for the appropriate enactment of behavior

Question 39

Worldview?

Answer 39

Deeply felt assumptions or basic premise about the way the world is -individualistic, feminine/masculine

Question 40

Values?

Answer 40

Beliefs about how the world should be | - what ought to be opposed to what is

Question 41

Norms?

Answer 41

A typical behavior that conforms to and reinforces a sense of appropriateness

Question 42

4 functions of narratives?

Answer 42

1. Inform about our place in the world 2. How the world works 3. How to act in world 4. How to evaluate world

Question 43

Ecculturation vs acculturation

Answer 43

Ecult is learning someone else | Accult is learning yours

Question 44

Beliefs

Answer 44

Cognitive

Question 45

What are symbolic resources?

Answer 45

Things people use to make sense of the world | -people give them meaning